Frequently Asked Questions

If your balance sheet showing missmatch in Debit and credit side 
then check is their showing any missmatch in opening balance or not 
if showing missmatch in opening balance then follow the steps 
1 go to display menu and click on final results then click to trial balance 
and click on opening trial missmatch with previous year and check which 
ledger showing the missmatch amount 
2 then switch to previous financial year and go to house keeping menu 
then run update master balance 
3 then go to administration menu and click on change financial year option 
4 then click on change financilal year from 01 04 of current year 
and make yes for carry data 
5 click on all master and start 
6 let the carry forward data process finisha and then check

To chcek final results in BUSY follow these steps
 Step 1 Go to display and then final results
 Step 2 Select balance sheet ,horizontal or vertical
 Step 3 Now select date range and other required options including profit & loss
 Step 4 Now you can check your final balnce sheet and profit and loss balance
 Step 5 You can also export this report after checking
 Step 6 To export,use alt+E and export in required format and export on selected path
 And for reports in BUSY for accountant,you can follow these steps
 Step 1 Go to Display and then gst reports
 Step 2 Now you can check gst returns or gst audit reports and can generate as per you need like gst returns,gst registers and gst audit reports

To generate crucial financial reports such as profit and loss statements within BUSY, you can navigate to the Report module, specifically designed for this purpose. This module offers a user-friendly interface that simplifies the report generation process. Inside the Report module, you'll discover an array of predefined reports, including the Profit and Loss statement, trial balance, balance sheet, and income & expenditure account. Select the specific report you require, set the date range to encompass the period of interest, and with a simple click on the generate button, you'll obtain a comprehensive and detailed overview of your business's financial health. These reports offer valuable insights into your income, expenses, and net profit or loss, empowering you to make informed financial decisions and efficiently manage your company's finances

If Your balance sheet shows an incorrect total for accounts receivable, you can follow these steps:
 1.First Take the backup of the company in Which Balance Mismatch.
 2.Then Go To the Help menu & Click on Update master Balance.
 3.If Still Shows Balance Mismatch Check it on Short Range 
 4.Like For a month or for 10 days etc.
 5.Check for any duplicate or incorrect entries that may be affecting the total.
 6.Verify that all invoices and payments are accurately recorded and allocated to the correct accounts.
 7.Reconcile your accounts receivable with your sales records to ensure accuracy.
 8.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

If you are unable to generate financial reports in BUSY please follow these steps:
 Step 1: Make sure that the date you are specifying while opening the report belongs to the current financial year
 Step 2: Make sure you are checking correct report 
 Step 3: Make sure transactions existance is available in the company or not 
 Step 4: Make sure you have specific rights to view the report if you are logged in with subuser
 If above mentioned steps are followed then open the report by following these steps:
 Step 1: Go to display menu
 Step 2: Then click on final results 
 Step 3: Afterwards you can view the financial reports such as balance sheet and profit and loss etc

To troubleshoot and resolve incorrect totals or amounts on BUSY invoices, you can follow these Steps:
Step 1 : Double-check the calculations: Review the calculations for each line item and ensure they are accurate.
Step 2 : Verify the data entered: Make sure that the data entered, such as quantities and prices, are correct.
Step 3 : Check the tax settings: Ensure that the tax rates and settings are properly configured in the software.
Step 4 : Update the software: Make sure you are using the latest version of BUSY, as updates often include bug fixes and improvements.
 If still issue facing , you can you can contact to our support helpline no i.e. 8282828282 or 40964096 or also can email us at support@busy.in

If data mismatch is showing in the Financial report, then check the below steps.
 Step 1: After data backup,you have to run the update master balance from the house keeping.
 Step 2: If mismatch is showing for the opening balance then you have to check the report opening trial mismatch from previous year and correct it by doing the update master balance process in the last year and then change the financial year with all masters from administration.
 Step 3: If still mismatch is coming then need to open the financial report in the short range. You will get a particular date from which mismatch was coming then check the day book and correct the entry.

If you are unable to generate a profit and loss statement or balance sheet and it shows an error, there could be several reasons for this issue. Some possible reasons include incorrect data entry, missing or incomplete information, software compatibility issues, or technical errors. To troubleshoot this problem, you can try the following steps:
 1. Double-check your data entry to ensure accuracy.
 2. Make sure all necessary information is included and up-to-date.
 3. Verify that your software is compatible with generating financial statements.
 4. Restart the software or try generating the reports on a different device.
 5. Contact customer support for the accounting software you are using to get further assistance in resolving the error.

To check final reprts in BUSY Accounitng Software you can follow these steps: 
 Step 1:Go to the Display menu, 
 Step 2:click Final result, 
 Step 3:Here isa options to Generate Reports as Balance Sheet,Profit and Loss,Payment and Reciept A/c,Income and Expenditure 
 A/c. 
 Step 4:Here,if you want to check the balance sheet, click on Balance Sheet.you will also see horizontal and vertical 
 reports,Open as per your choice,select starting Date and Ending Date,if you wants to see second level of balance sheet then specify Y,Then click ok,now you can check your balance sheet here. 
 Step 5:You can check the other reports like Profit and loss,payment and reciept in the same way.

If some figures are displaying under the wrong sections in my financial statements. To fix this issue you need to change Account Group as per sections and regenerate financial statements.
Step 1: Identify the Incorrectly Classified Figures: Review the financial statements and identify any figures that are displaying under the wrong sections or account groups.
Step 2: Update Account Group as per Sections: Modify the account group in BUSY and ensure that each account is assigned to the correct group based on the applicable financial statement section.
Step 3: Regenerate Financial Statements: After updating the account group classifications, regenerate the financial statements. This ensures that the corrected account groupings are reflected in the statements.