I am not able to generate Form and other annual tax statements for employees. What should I do?

Form 16A is a certificate for tax deducted at source for salary. On clicking the Form 16 A (Salary) option, a Printing Options window appears. Given here are the data fields that appear in the Printing Options window.
Printing Options,Select Employee Range ,Select Employee / Group .Starting Date.Ending Date
Print Part B Annexure
Ack. for 1st Quarter - Specify the acknowledgement number that you have received from the concerned authorities on paying the TDS for first quarter.
Ack. for 2nd Quarter - Specify the acknowledgement number that you have received from the concerned authorities on paying the TDS for second quarter.
Ack. for 3rd Quarter - Specify the acknowledgement number that you have received from the concerned authorities on paying the TDS for third quarter.
Ack. for 4th Quarter - Specify the acknowledgement number that you have received from the concerned authorities on paying the TDS for fourth quarter.
CIT(TDS) Address1 - Enter address of the Commissioner of Income tax office which is to be printed in line 1 of the address in the report.
CIT(TDS) Address2 - Enter address of the Commissioner of Income tax office which is to be printed in line 2 of the address in the report.
City - Enter city of the Commissioner of Income tax office where you are depositing the TDS.
Pin Code - Enter Pin Code of the Commissioner of Income tax office where you are depositing the TDS.
Place of Signature - Specify the name of the place where you have signed the TDS returns.
Date of Signature - Specify the date on which you have signed the TDS reports. By default system date appears in this data field.
·Default Printing Options
Enter appropriate data in all the data fields and click the Ok button to generate the report.For more information on data fields, click Printing Options.