Frequently Asked Questions

Q: How do I activate the GSTN module in BUSY after updating?

If you were using the GST module in BUSY before updating then it will work as it is. No need to activate again.

Q: How often should I update the software and firmware?

It is generally recommended to regularly check BUSY updates and install them as it ensures that you have latest features and bug fixes.

Q: I upgraded to the latest BUSY release. Why am I now seeing Local and Central instead of IGST, CGST etc?

In the latest version of BUSY, the Sale/Purchase Type name has been changed: L/GST is now Local and I/GST is now Central.

Q: Where can I find the status updates and announcements of the latest version?

To know about the issue and resolutions in the latest version of BUSY, you can contact to your authorized channel partner.

Q: How can I check if there have been recent software updates?

Go to the Company & Help menu and choose "Check BUSY Updates" to see if there are any new updates available.

Q: Will my data and settings be intact after I update BUSY?

Yes, your data and settings will remain intact after updating BUSY ,but we recommened you to take backup before update BUSY.

Q: How often does BUSY release software updates and new features?

BUSY releases its updates regularly to keep up with the changes in taxation laws, add new features, and fix any bugs.

Q: How do I know which version of BUSY Im running

In BUSY, you can check the software version and related information on the front screen, typically located at the top line.

Q: Is there ongoing maintenance and updates for BUSY?

Yes, BUSY provides ongoing maintenance and updates to ensure optimal performance and to address any bugs or issues that may arise.

Q: Do I need to make any changes in the tax return file format due to new compliance requirements or template changes by the government?

No , tax return file format changes are required by the government. You need to update BUSY latest versiion .

Solutions to common issues related to Installation — Product Statutory.

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Step-by-step Answers

How do I activate the GSTN module in BUSY after updating?

If you were using the GST module in BUSY before updating then it will work as it is. No need to activate again.

How often should I update the software and firmware?

It is generally recommended to regularly check BUSY updates and install them as it ensures that you have latest features and bug fixes.

I upgraded to the latest BUSY release. Why am I now seeing Local and Central instead of IGST, CGST etc?

In the latest version of BUSY, the Sale/Purchase Type name has been changed: L/GST is now Local and I/GST is now Central.

Where can I find the status updates and announcements of the latest version?

To know about the issue and resolutions in the latest version of BUSY, you can contact to your authorized channel partner.

How can I check if there have been recent software updates?

Go to the Company & Help menu and choose "Check BUSY Updates" to see if there are any new updates available.

Will my data and settings be intact after I update BUSY?

Yes, your data and settings will remain intact after updating BUSY ,but we recommened you to take backup before update BUSY.

How often does BUSY release software updates and new features?

BUSY releases its updates regularly to keep up with the changes in taxation laws, add new features, and fix any bugs.

How do I know which version of BUSY Im running


In BUSY, you can check the software version and related information on the front screen, typically located at the top line.

Is there ongoing maintenance and updates for BUSY?

Yes, BUSY provides ongoing maintenance and updates to ensure optimal performance and to address any bugs or issues that may arise.

Do I need to make any changes in the tax return file format due to new compliance requirements or template changes by the government?

No , tax return file format changes are required by the government. You need to update BUSY latest versiion .

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