Frequently Asked Questions

To fix the issue of automatic incremental uploads not working in BUSY CloudSync, you can try the following steps:
 1. Check your internet connectivity to ensure a stable connection.
 2. Verify that the Cloud sync configuration is enable in BUSY agent..
 3. Update your Mobile app,BUSY and BUSY agent.

If the BUSY mobile app stops syncing data properly, you can troubleshoot the issue by checking your internet connection, restarting the app, clearing the app cache, and ensuring that you have the latest version of the app installed.You can update BUSY and BUSY agent if incremental done through it.

There could be various reasons why incremental data upload gets stuck at 7-8% in BUSY, such as poor internet connectivity, server issues, or errors in the data being uploaded. It is recommended to check the internet connection and try again, or contact BUSY support for further assistance.

To address incomplete voucher issues during data uploading, follow these steps:
1. Ensure a stable and reliable internet connection is available. 
2. Remove or replace the Junk characters to ensure data integrity.
3. Temporarily disable the antivirus software. Antivirus programs may sometimes block or interfere with file transfers.

To resolve the issues while uploading data follow the steps
1. Validate data accuracy and remove the Junk Characters
2. Follow the data upload steps correctly
3. IdentiFinancial Year the error messages 
4. Confirm network stability.
5. Check for file size 
6. Re-index the database then upload the data

To troubleshoot the error while uploading data:
1. Validate data accuracy and remove the Junk Characters
2. Follow the data upload steps correctly
3. IdentiFinancial Year the error messages 
4. Confirm network stability.
5. Check for file size 
6. Re-index the database then upload the data

To find bill that created from BUSY mobile app follow the below steps:
Step 1: Go to administration then select data export import 
Step 2: Click on cloud Sync 
Step 3: Then select download transaction and bills posted from mobile app will show

To troubleshoot incomplete voucher issues during data upload:
1. Validate data accuracy and remove the Junk Characters
2. Follow the data upload steps correctly
3. IdentiFinancial Year the error messages or incomplete voucher details
4. Confirm network stability.
5. Re-index the database then upload the data

To troubleshoot incomplete voucher issues during data upload:
1. Validate data accuracy and remove the Junk Characters
2. Follow the data upload steps correctly
3. IdentiFinancial Year the error messages or incomplete voucher details
4. Confirm network stability.
5. Re-index the database then upload the data

Yes you can sync your data manually but you need to follow some steps:
Step 1: Go to administraion and Then click on Data Export Import .
Step 2: Now click on Cloud Sync option and then click on Incemental Upload Data.