Frequently Asked Questions

In BUSY software, users have a comprehensive array of inventory reports at their disposal to effectively manage their stock and monitor inventory-related activities. These reports cater to various aspects of inventory management, providing valuable insights into stock status, transaction history, and overall inventory performance
 1. Day books 
 2. Stock ledger 
 3. Inventory register (Standard) 
 4. Inventory register (Columnar) 
 5. Bill Sundry ledger
 6. Item day book
 Inventory Summary :
 1. Daily balances 
 2. Daily Summary 
 3. Monthly summary 
 4. Consolidated Summary 
 5. Transaction Summary 
 6. Min./ Max Summary 
 7. Check negative Stock 
 8. Unmoved item 
 9. Item wise discount
 10.item Critical Level
 11.Stock Aging FIFO basis 
 12.vender wise details

To reconcile your accounts in BUSY, you can start by following these steps:
 Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on configuration.
 Step 2: Under Configurations, select Features / Options and then click on the Accounts tab. Here, you will find the Ledger Reconciliation option. Just click on the checkbox to turn it on.
 Step 3: To open your ledger, press ALT+L and choose the account ledger that you want to reconcile.
 Step 4: Enter the date range for the reconciliation and select Y for Enable Reconciliation. 
 Step 5: In the report, you can press F4 to reconcile each entry. You can also add remarks if needed.

In BUSY software, users have a comprehensive array of inventory reports at their disposal to effectively manage their stock and monitor inventory-related activities. These reports cater to various aspects of inventory management, providing valuable insights into stock status, transaction history, and overall inventory performance
 1. Day books 
 2. Stock ledger 
 3. Inventory register (Standard) 
 4. Inventory register (Columnar) 
 5. Bill Sundry ledger
 6. Item day book
 Inventory Summary :
 1. Daily balances 
 2. Daily Summary 
 3. Monthly summary 
 4. Consolidated Summary 
 5. Transaction Summary 
 6. Min./ Max Summary 
 7. Check negative Stock 
 8. Unmoved item 
 9. Item wise discount
 10.item Critical Level
 11.Stock Aging FIFO basis 
 12.vender wise details

If you're experiencing issues with an app not opening or getting stuck on a loading screen after an update, you can try the following troubleshooting steps:
 Step 1 :Restart the App
 Step 2 :Restart Your Device
 Step 3 :Check for Updates
 Step 4 :Clear App Cache (Android)
 Step 5 :Reinstall the App
 Step 6 :Check for Device Compatibility-Make sure your device is compatible with the updated version of the BUSY. 
 Step 7 :Check for Internet Connection
 Step 8 :Free Up Storage Space
 Step 9 : Check App Permissions
 Step 1 0: If you need any assistance you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

If you're experiencing issues with an app not opening or getting stuck on a loading screen after an update, you can try the following troubleshooting steps:
 Step 1 :Restart the App
 Step 2 :Restart Your Device
 Step 3 :Check for Updates
 Step 4 :Clear App Cache (Android)
 Step 5 :Reinstall the App
 Step 6 :Check for Device Compatibility-Make sure your device is compatible with the updated version of the BUSY. 
 Step 7 :Check for Internet Connection
 Step 8 :Free Up Storage Space
 Step 9 : Check App Permissions
 Step 1 0: If you need any assistance you can reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

The process to cancel your existing BNS (BUSY BNS) registration and sign up again may vary depending on the specific procedures and policies set by the BNS service provider. Since BNS is a mobile-based service that often involves mobile number registration, here are some general steps you can follow:
 Step 1: Go to the Administration
 Step 2: Click on configuration option, select feature/option
 Step 3: Select General tab and enable Event Notification
 Step 4: Set the occurance of event, you have to select the type of event and user
 Step 5: Mention contact no on which notification to be shared.(This option work with BUSY BNS Application)
 Please note, option is available in Standard model of BUSY and with active BLS

To successfully import QuickBooks data into BUSY, make sure you follow these steps:
 1. Export your data from QuickBooks in a compatible format, Excel.
 2. Open BUSY and go to the Data Export Import section.
 3. Select the option to import data from Excel.
 4. Choose the file you exported from QuickBooks Excel and click on the Import button.
 5. Review the import settings and mappings to ensure they are correct.
 6. Start the import process and wait for it to complete.
 7. Once the import is finished, verify the imported data in BUSY to ensure accuracy.
 If you encounter any issues during the import process, refer to the BUSY documentation or contact their customer support for assistance.

To register a new customer on BNS for sending bills from the BUSY app, you need to download and register the BUSY BNS app on your mobile. Then, you can enter the customer's mobile number in the app and send bills to them through notifications.
 Step 1: Go to the Administration
 Step 2: Click on configuration option, select feature/option
 Step 3: Select General tab and Enable Event Notification
 Step 4: Set the occurance of event, you have to select the type of event and user
 Step 5: Mention remove contact no on which notification to be shared.(This option work with BUSY BNS Application)
 Please note, option is available in Standard model of BUSY and with active BLS

To update the access code in BUSY using the same internet connection, you need to follow these steps:
 Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on configuration.
 Step 2: Click on Email Configuration and enter all the required details to set up your email account. You can watch the video tutorial by clicking on the play button on the right corner for more guidance.
 Step 3: After completing the configuration, open the invoice that you want to send and click on the Email button or press ALT+M. You can enter your customer’s email address in the To field and click on Send.

If you're part of a customer support team and you're encountering a "Maximum size exceeded" error when trying to send larger file attachments in BUSY, you can follow the same general steps mentioned previously to address the issue. Here's how you can proceed in a customer support context:
 If customers encounter difficulties or errors when sending attachments, assist them in troubleshooting the issue. Offer step-by-step instructions or solutions to help them overcome the "Maximum size exceeded" error.
 If the issue persists or if you encounter specific challenges related to attachment size limitations, consider reaching out to BUSY's customer support or technical support team for guidance and solutions. They may have insights into addressing this issue effectiv