Frequently Asked
Questions
Find Solutions to Common Issues Related to notification-tools - bns
How long has the mobile application been having issues?
If there is any issue in app BUSY BNS follow the below steps:
Step 1: Make sure you have latest version of BUSY BNS app
Step 2: Your BUSY should be of latest release
Step 3: Check your internet connection in stable
Step 4: Your mobile number is registered in BUSY BNS and you have mrntioned correct numer in BUSY.
Set up simultaneous SMS and WhatsApp notifications in BUSY?
To set up simultaneous SMS and WhatsApp notifications in BUSY, you need to configure the SMS Configuration and create a new format. Select WhatsApp as the channel and enter the WhatsApp number where the notification has to be sent. This will pull the number from the Account Master. Then, click on Send SMS to send the notification.
Why am I getting a time-related error while sending BNS notifications and how can I fix it?
To resolve the error while sending BUSY BNS notification you can follow the settings:
1. Go to Control Panel.
2. Click on Clock and Region.
3. Select Date and Time.
4. Choose Internet Time.
5. Update it. and save
6. Set the region to English United States.
7. Configure the time zone Chennai,Mumbai,Kolkata +5.30
8. Save the settings
9. Then send the notification and check
How can I integrate third-party apps with BUSY?
Integrating third-party apps with BUSY may vary depending on the specific version and capabilities of your BUSY software, as well as the apps you want to integrate.If you need any assistance you can reach out to us on our Centralised 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.
Why is my Anidex not connecting?
There could be several reasons why Anidex is not connecting. It could be due to a network problem, Anidex being offline, or a connectivity issue with the remote device. It is recommended to check the network connection, close and reopen Anidex, and ensure that Anidex is running on the remote device and connected to the internet.
Why is a PDF document sending too large in BUSY BNS app and what can be done to reduce its size?
The problem related to BUSY BNS: Sometimes, PDF documents can be shared in excessively large sizes. To troubleshoot the issue, follow the steps given below:
1. Go to Control Panel.
2. Click on Clock and Region.
3. Select Date and Time.
4. Choose Internet Time.
5. Change settings and update it.
6. Set the region to English United States.
7. Then, check
Can I customize or edit the sales invoice template in BUSY as per my business needs? If yes, how?
Yes, you can customize and edit the sales invoice template in BUSY as per your business needs. To do this, you can go to the template printing settings in BUSY and make changes to the invoice format, such as adding or removing fields, changing font styles, colors, and alignments, and adding your company logo.
How do I adjust books with journal entries in BUSY as advised by my accountant?
Transfer of Profit Balance from Balance Sheet to Reserves can be done using Journal Voucher / Transaction in BUSY.
To Create Recepit Transaction in BUSY follow below Steps.
Step 1: Click Transactions
Step 2: Click on Journal
Step 3: Click on Add
Step 4: Fill required details
Step 5: Click on Save
Are there steps to resolve the issue in BNS that you are currently facing?
To troubleshoot and resolve the issue in BUSY BNS, follow these steps:
1.Install the latest BUSY BNS from the Play Store or App Store.
2.Check and confirm that the BDEP ID is configured correctly in BUSY.
3.Make sure your mobile number is registered; if not, register it.
4.Clear the cache and data associated with the BUSY BNS app.
Is there a limit to the number of users I can add in BUSY?
No, there is a no limit to the number of users you can add in BUSY. The specific limit may vary depending on the version or edition of the software you are using. It is recommended to refer to the software's documentation or contact their customer support for more information on the user limit.