Frequently Asked Questions

Solutions to common issues related to Printing Problems — Invoice Designing Modification.

BUSY FAQ subcategory answers and support

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Step-by-step Answers

How can I customize the invoice template in BUSY? I want to add my company logo and change the layout.I want to set up multiple companies in BUSY. How can I do this?How can I customize the sales summary report in BUSY to include net sales figures instead of gross sales? 

BUSY offers two options for customizing invoices and documents: Standard and Advanced. Let’s explore each option in detail. Please make sure to take latest backup of your data before make any changes.
 For Standard format follow these steps:
 Step 1: Go to Administration and click on configuration tab.
Step...
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Can we print Cash/Credit Memo on Invoice? 


In Some businesses users generate Cash Memos or Credit Memos on invoices depending on the nature of the transaction. When a transaction is conducted using cash, a Cash Memo is displayed or printed. Conversely, for transactions that do not involve cash, a Credit Memo is displayed or printed.
There are...
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How to Print Payment QR Code on Invoice? 

In BUSY Payment QR code Possible in Both Standard & Advance format.
In Standard Format Payment QR code will appear if E-Invoice Configuration enabled & Transaction Made under B2C (Sales to unregister party).
For Payment QRCode in Standard Format, Please follow Below Steps
Step 1 : Enable E-Invoice...
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I want the sales invoice to print the customer's mobile number. How can I configure the invoice to print custom fields like mobile number? 

To print the customer's mobile number in the sales invoice, there is no need to configure custom fields for the mobile number. You need to follow the below steps to print the customer's mobile number in the sales invoice:
First, confirm whether the invoice format is standard or designed.
If...
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Can I save multiple invoice templates in BUSY? Does it support foreign languages? 

User can save multiple printing templates in Advance format but Standard invoice format can be only one in a company.
And 
BUSY can print invoices in any other language, for this the user needs to first install Google Input Tools of the printing language. User can download the setup...
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Customize BUSY invoice templates, layout, and branding. 

BUSY offers two options for customizing invoices templates : Standard and Advanced. Let’s explore each option in detail. Please make sure to take latest backup of your data before make any changes.
 For Standard format follow these steps:
 Step 1: Go to Administration and click on configuration tab.
Step 2:...
Read full answer

How do I customize documents, handle users and permissions in BUSY? 

BUSY offers two options for customizing invoices : Standard and Advanced. Let’s explore each option in detail. Please make sure to take latest backup of your data before make any changes.
For Standard format follow these steps:
Step 1: Go to Administration and click on configuration tab.
Step 2:...
Read full answer

How can I customize invoices with logo and add quantity field? 

If you want to add your company Logo & Qty field on invoices, you can follow these steps. Please make sure to take latest backup of your data before make any changes.
Steps for Standard format:
Step 1: Go to Administration and click on configuration tab.
Step 2: Click on...
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Why isn't my signature appearing on the printed voucher in BUSY? 

If you want to add your Signature / Stamp image on invoices, you can follow these steps. Please make sure to take latest backup of your data before make any changes.
 Steps for Standard format:
 Step 1: Go to Administration and click on configuration tab.
Step 2: Click on Invoice...
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How do I upload my signature/stamp image to print on invoices? 

If you want to add your Signature / Stamp image on invoices, you can follow these steps. Please make sure to take latest backup of your data before make any changes.
Steps for Standard format:
Step 1: Go to Administration and click on configuration tab.
Step 2: Click on "Invoice...
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