Frequently Asked Questions

Certainly, here's a step-by-step for the provided solution:
Step 1: Open your BUSY and navigate to the section where you manage invoice settings and configurations.
Step 2 : Within the standard Invoice Configuration settings, look for an option to enable parameter details .
Step 3 : Once you enable the parameter details, the invoice printout for each product will show its corresponding parameter values
Step 4 : If you want to go beyond the standard invoice layout, consider designing an advanced invoice that includes additional information, such as item category and more detailed parameter information.
Step 5 : If you're not familiar with advanced invoice design or require specific customization, you might want to consult BUSY's support or customer service to get guidance on how to achieve the desired layout.
Step 6 : Keep in mind that advanced invoice design services might be chargeable, depending on the complexity and scope of customization. Confirm with BUSY's support team if there are any associated costs.

To customize invoices in BUSY, you can follow below steps:
 Step 1: Open BUSY.
 Step 2: Then open company in which you want to customise the invoices.
 Step 3: Go in administration option.
 Step 4: In dropdown select configuration.
 Step 5: Then click on Invoice and Document Printing option.
 Step 6: Select the relevant format either standard or advanced.
 Step 7: Select voucher type, As in standard format you will get the pre defined options to configure your invoice format.
 Step 8: If you want to add some more fields which is not in standard format then select advance format.
 Step 9: As in advanced format, first select relevant voucher type then click on add format.
 Step 10: Add the format name and it will show the default advanced format.
 Step 11: If you want to add additonal fields in format, Then you can design through your Channel partner or can mail us on Support@BUSY,in

If you want to add user signature on invoices, you can follow these steps. Please make sure to take latest backup of your data before make any changes.
 Step 1: Go to Administration and click on configuration tab.
 Step 2: Click on "Invoice / Document Printing" and choose Standard.
 Step 3: Choose the voucher type (such as sale, purchase, etc.) in that you want to add logo.
 Step 4: Enable the Print User Signature option by selecting Y, and click on the box appers this is move to the General tab.
 Step 5: Here, enable the "Maintain Image & Signature with User" option by selecting Y, Browse the image folder that contains your Signature / Stamp image. Make sure that the image file is in JPEG format and image file name should be as your user name.
 Step 5: Now, when you print invoice from standard format signature / stamp image will appear.

If you want to add user signature on invoices, you can follow these steps. Please make sure to take latest backup of your data before make any changes.
 Step 1: Go to Administration and click on configuration tab.
 Step 2: Click on "Invoice / Document Printing" and choose Standard.
 Step 3: Choose the voucher type (such as sale, purchase, etc.) in that you want to add logo.
 Step 4: Enable the Print User Signature option by selecting Y, and click on the box appers this is move to the General tab.
 Step 5: Here, enable the "Maintain Image & Signature with User" option by selecting Y, Browse the image folder that contains your Signature / Stamp image. Make sure that the image file is in JPEG format and image file name should be as your user name.
 Step 5: Now, when you print invoice from standard format signature / stamp image will appear.

If You Want To customize invoices with company logo and detail in BUSY Follow These Steps: 
 1.You can add your logo by saving the logo Image in a folder on your computer. 
 2.Then Go To Administration, Configuration. 
 3.Then Click on Invoice Document Printing Select Standard 
 4.Select then invoice i which You Want To add Logo 
 5.Then entering the file path in the Logo Option appear on Right Side and Save. 
 6.You can also edit fields such as company name, address, phone number, and email on Company Menu in Edit Company & save. 
 7.For Advance or design Format Add the Field of Image By Selecting the Print Styles or by Pressing F4. 
 8.Then Give the Logo Path and save. 
 9.If Still the issue persists, contact To Our 24*7 Centralized customer support on 8282828282 or 1140964096 & For further assistance You Can Also Mail us on Support@busy.in

To customize invoices in BUSY and add your company logo, you can follow these steps: 
Step 1: Open Company and go to Administration. 
Step 2: Go to Configuration. 
Step 3: Then go to invoice/Document printing. 
Step 4: Go to Standard and select the Invoice
Step 5: From here you can check the option Print Logo and specify the location of image and position.
For applying logo in Advance format then refer to the steps below:
Step 1: Go to Administration. 
Step 2: Go to Configuration. 
Step 3: Click on Invoice/Document printing.
Step 4: Go with advance format and select Invoice. 
Step 5: Then select voucher type and press ALT+A to configure customize printing format. 
Step 6: Mention a format name and save 
Step 7: Press ALT+H to configure header of format. 
Step 8: Select Image print style from F4. 
Step 9: Specify location of image as PATH 
Step 10: Mention the size of image and check preview

If you need to modify or add an invoice format in BUSY, it's important to specify 
which format you are referring to, as there are two options available: Standard format and 
Design format.
For modifications in the Standard format, you can follow these steps:
Step 1: Go to the Administration menu.
Step 2: Click on the Configuration option, and then select Invoice document printing (Standard).
Step 3: Choose the voucher type you want to modify.
If you need to make changes to the Design format, follow these steps:
Step 1: Go to the Administration menu.
Step 2: Click on the Configuration option, and then select Invoice document printing (Advanced).
Step 3: Choose the voucher type you want to modify or add.
Step 4: You can send us your sample for designing the format or for modification to
 support@busy.in.
Step 5: Please note that the charges for creating a Design format will be 1350+18%, and for 
modifying the format, the charges will be 900+18%.

Yes, you can customize the invoices in BUSY. And you can add your company logo. To customize the invoice in standard mode, it is very easy. You have to enable the fields you require. But for Advanced Mode, it is a little difficult. For that, you can contact our Channel partner or BUSY customer support helpline; they can do it on a charge basis. based on your requirements To configure the company logo in the standard invoice document, you can follow the below-given steps. 
Step 1: Administration 
Step 2: Configuration 
Step 3: Invoice or document printing 
Step 4: Standard 
Step 5: Sales Invoice 
Step 6: Enable the "Print logo." Specify "Y" on the checkbox.
Step 7: Specify the image path. [PNG and JPEG images only]
Step 8: Specify the position, height, and width of the image.
Step 9: Print, type, and select "Superimpose."
For further queries, feel free to contact the centralized BUSY 24/7 support number: 8282828282.

There could be several reasons why the company logo is not appearing on BUSY-generated invoices, such as incorrect image format, incorrect image size, or incorrect image location. Checking these factors and adjusting them accordingly may help resolve the issue. 
 Troubleshooting missing company logo on BUSY-generated invoices. Here's what you can do: 
 1.Reduce Image Resolution: 
 Reason :If your invoice has high-resolution images (like a logo or signature) and you're printing in color, it might take longer. 
 Solution: Use lower resolution images or consider printing in black and white. 
 2.Change Font: 
 Reason :If you're using a custom font in your invoice, it can slow down printing. 
 Solution: Use a standard font to speed up the printing process. 
 3.Update Printer Driver: 
 Reason :Check your printer driver and update it if needed. 
 Solution: Make sure your printer driver is up-to-date to avoid unnecessary delays in printing.

If the invoice details are getting truncated due to insufficient space, to increase the font size or spacing to fit all the details properly, 
 First, confirm whether it's format, standard, or design. 
 If it's standard format, the font size or spacing to fit all the details will automatically come in the default specified size because of its default setting, in that we can't change the font size or spacing to fit all the details. 
 or 
 If its design format, you need to change in your designed advance format, you need to follow the below option: 
 1. To change the setting in the exiting advance format, you need to contact your local partner or dealer of BUSY, because its chargeable setting is BUSY. If the local partner or dealer of BUSY is not able to do this, 
 2. Then we can be BUSY on a chargeable basis.