Frequently Asked Questions

In BUSY standard invoice print format, you cannot change sizes of fields as the standard format is software in build. However, you can customize the invoice format by following these steps:
Step 1: Go to Administration section, then click on Configuration option.
Step 2: Select Invoice/Document Printing and choose the Advance option.
Step 3: Select the required voucher type and click on Add format option to create new format.
Step 4: Now, Click on the newly created format then configure the header, body and footer through HTML coding and chang customise fonts, sizes and margins as well.
Note- The format designing process is chargeable. For assistance, please feel free to contact our 24/7 customer support helpline at 8282828282 or reach out to your local channel partne

In BUSY, we provide default formats of A5 (Half page), Slip 3-inch, and Slip 4-inch for sales invoices. If you want to see bill adjustment details or any other details in the slip format, follow these steps:
Step 1: Go to the Administration Menu, then click on Invoice and Document Printing.
Step 2: Click on Advanced Format, and select your desired format.
Step 3: Choose the option in which you want to set the alignment such as Header Body or Footer and add the fields you need.
Step 4: Adjust the alignment accordingly and click on Preview to check if it is set correctly.
Step 5: If you need assistance with this customization you can contact your dealer as it may involve a chargeable basis.

Certainly, here's a step-by-step for the provided solution:
Step 1: Open your BUSY and navigate to the section where you manage invoice settings and configurations.
Step 2 : If you want to go beyond the standard invoice layout, consider designing an advanced invoice that includes additional information, such as item category and more detailed parameter information.
Step 3 : If you're not familiar with advanced invoice design or require specific customization, you might want to consult BUSY's support or customer service to get guidance on how to achieve the desired layout.
Step 4 : Keep in mind that advanced invoice design services might be chargeable, depending on the complexity and scope of customization. Confirm with BUSY's support team if there are any associated costs.

To Print 2 Copies of A5 in A4 Paper we need to follow below Step1
Step 1 : Need t o design A5 Size Landscape Invoice with total 29 lines
Step 2 : In Page setting of Invoice design users need set No. of Documents Per page = 2
Step3 : In page setting of Invoice users also need to set No. of lines to skip from Top = 2
Total number of lines of both Format = 29+29+2= 60=A4 Size Paper total number of lines.
Note1 : Invoice design must be In Landscape mode of A5 Size Paper like our by default A5 Size design format
Note2 : Users must skip at least 2 lines from top otherwise both copies Overlap on each other. 

Certainly, here's a step-by-step for the provided solution:
Step 1: Open your BUSY and navigate to the section where you manage invoice settings and configurations.
Step 2 : If you want to go beyond the standard invoice layout, consider designing an advanced invoice that includes additional information, such as item category and more detailed parameter information.
Step 3 : If you're not familiar with advanced invoice design or require specific customization, you might want to consult BUSY's support or customer service to get guidance on how to achieve the desired layout.
Step 4 : Keep in mind that advanced invoice design services might be chargeable, depending on the complexity and scope of customization. Confirm with BUSY's support team if there are any associated costs.

Certainly, here's a step-by-step for the provided solution:
Step 1: Open your BUSY and navigate to the section where you manage invoice settings and configurations.
Step 2 : If you want to go beyond the standard invoice layout, consider designing an advanced invoice that includes additional information, such as item category and more detailed parameter information.
Step 3 : If you're not familiar with advanced invoice design or require specific customization, you might want to consult BUSY's support or customer service to get guidance on how to achieve the desired layout.
Step 4 : Keep in mind that advanced invoice design services might be chargeable, depending on the complexity and scope of customization. Confirm with BUSY's support team if there are any associated costs.

If you've entered customer details in the party master but it's not showing up in the Bill 2 format in your BUSY, it's possible that the field related to the party details that you entered in the party master is not defined within the format.
To correct this, you can follow the steps below:
Step 1: Go to the Administration menu.
Step 2: Click on the Configuration option.
Step 3: Click on the "Invoice Document Printing (Advanced)" option, then click on the "Voucher Type" option.
Step 4: Click on the "Bill 2 Format" option, and then click on the "Header" option.
Step 5: From there, you can define the desired field, and the details will start to show up accordingly in the Bill 2 format.

To customize the invoice in BUSY, you need to follow the below steps: 
 Step 1: Go to Administration. 
 Step 2: Select Configuration. 
 Step 3: Choose invoice or document printing. 
 Step 4: Click Advanced. 
 Step 5: Select Sales Invoice as the document type. 
 Step 6: Modify or customise the default invoice template. 
 Step 7: If you are still unable to modify or customise the default invoice template, contact your local partner dealer at BUSY. They can provide chargeable support for this. If your local partner dealer cannot assist, consider contacting BUSY on a chargeable basis for further support. 
 These steps will allow you to customise your invoice format according to your needs.

To enable barcode or QR code printing on the E-invoices, follow these steps:
First, confirm whether it's format, standard, or design.
For Standard Format:
Step 1: Go to the Administration menu.
Step 2: Select Configuration, then Invoice/Document Printing.
Step 3: Choose Standard, and then select Sales Invoice.
Step 4: In the sales invoice settings, enable the E-invoice IRN, Ack. No., Act Date & QR code to the sales invoice.
For Design Format:
Step 1: To modify settings in an existing custom-designed format, contact your local partner dealer of BUSY. They can provide chargeable support for this.
Step 2: If your local partner dealer cannot assist, consider contacting BUSY on a chargeable basis for further support.
These steps will allow you to customize your invoice format according to your needs.

To ensure full voucher number prints on invoices, you need to confirm the below step:
Step 1: First, confirm whether the invoice format is standard or designed.
Step 2: If standard, then the voucher number will come perfectly fine because it's a default format; there's no need to configure it for the voucher number.
Step 3: If the designated format is used, go to Administration, then Configuration, then Invoice or Document Printing, then Advanced, select the sale invoice, then select the particular designated sales invoice format, and check the length of the voucher number as per the voucher number digit. Adjust the paper size.
Step 4: You can ensure that all the information on the invoice is printed properly without getting truncated.