Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Unable to generate e-way bills for BC invoices in BUSY. Should e-way bills be created for BC?

Eway bill are not requried in b2c invoice but BUSY have option youcan generate 
eway bill in b2c invoice

Is there a time limit within which the e-way bill needs to be generated after invoice generation?

No, there is no any time limit for generating the e-way bill after invoice generation.
Further please contact to your CA.

Errors during e-invoice generation, like incorrect HSN code. How to identify and fix in BUSY?

To fix Incorrect HSN code while generating E-Invoice, you need to validate HSN for those Item Masters Invoved in voucher.

Can I use special characters in a voucher iwhile generating e-way bill from BUSY ?

No, it is recommended to avoid using special characters while generating E-way bill and Eentering data too for avoiding errors.

I want to change the pickup/drop locations for an existing e-way bill. Is it possible?

If e-way bill is generated you can't change anything except vehicle number is updated in case of part-B is generated

The website for E-Way bill generation is down. How do I generate E-Way bill now?

If the Website of e-way bill generation is not working properly then try to upload or generate after some time

Will cancelling an e way bill in BUSY also cancel it on the portal?

Yes, if you cancelled an e way bill in BUSY, it will also cancelled on the e way bill portal.

How do I login and access the portal for generating e-way bills from BUSY?

No portal login is required for generating an e-way bill in BUSY once all configurations in BUSY are set up.

How soon before shipment do I need to generate the E-Way bill in BUSY?

You have to self assess the eway bill generation time before shipment or you can concern on eway bill helpdesk.

How to enter port address instead of overseas buyer address for generating e-way bill?

While Creating a voucher mentioned the port address in the shipping detail window then proceed to generating the e-way bill.
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