Frequently Asked Questions

Q: The E-Way bill is taking too long to generate. Is this expected?

No, it is not expected for the E-Way bill to take too long to generate.

Q: Can I cancel e-way bill when I cancel voucher in BUSY?

Yes, once you cancel the invoice from BUSY you have to cancel E-way bill also.

Q: Where can I find E way bill templates and samples?

You can find and download the e way bill templates from e way bill portal.

Q: Does BUSY integrate with e-way bills and other government portals?

Yes, BUSY integrates with e-way bills and other government portals for seamless compliance and reporting.

Q: I do not know the PIN code for the last station in India for my export shipment. How do I find this PIN code to enter in the software?

You can find the pincode of last location on India by searching on the browser.

Q: There seems to be an error generating E way bill for small value transactions in BUSY. How can this be resolved?

BUSY does not give any error of small value transaction while generating e way bill.

Q: The E-way bill portal is not open in for e-Way bill generation in BUSY. How can I open it?

If you want to open Eway bill portal then you need to visit at https://ewaybillgst.gov.in/

Q: I am getting an error while generating E-Way bill that says "Region transport ID is mandatory". How do I resolve this?

For generating eway bill you need to mention either vehicle number or Transporter ID.

Q: I need to generate invoices for services in BUSY. Do these also need e-invoices or only goods invoices need it?

Only invoices for goods require e-invoices in BUSY. Services invoices do not need e-invoices.

Q: I have two companies registered under GST in BUSY. Can I generate E-Way bills for both companies?

Yes, you can generate E-Way bills for both companies registered under GST in BUSY.

Solutions to common issues related to Taxation — E Way Bill Generation.

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Step-by-step Answers

The E-Way bill is taking too long to generate. Is this expected?

No, it is not expected for the E-Way bill to take too long to generate.

Can I cancel e-way bill when I cancel voucher in BUSY?

Yes, once you cancel the invoice from BUSY you have to cancel E-way bill also.

Where can I find E way bill templates and samples?

You can find and download the e way bill templates from e way bill portal.

Does BUSY integrate with e-way bills and other government portals?

Yes, BUSY integrates with e-way bills and other government portals for seamless compliance and reporting.

I do not know the PIN code for the last station in India for my export shipment. How do I find this PIN code to enter in the software?

You can find the pincode of last location on India by searching on the browser.

There seems to be an error generating E way bill for small value transactions in BUSY. How can this be resolved?

BUSY does not give any error of small value transaction while generating e way bill.

The E-way bill portal is not open in for e-Way bill generation in BUSY. How can I open it?

If you want to open Eway bill portal then you need to visit at https://ewaybillgst.gov.in/

I am getting an error while generating E-Way bill that says "Region transport ID is mandatory". How do I resolve this?

For generating eway bill you need to mention either vehicle number or Transporter ID.

I need to generate invoices for services in BUSY. Do these also need e-invoices or only goods invoices need it?

Only invoices for goods require e-invoices in BUSY. Services invoices do not need e-invoices.

I have two companies registered under GST in BUSY. Can I generate E-Way bills for both companies?

Yes, you can generate E-Way bills for both companies registered under GST in BUSY.

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