Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Is there documentation explaining the automatic eway billing configuration and setup process?

Yes, there is documentation available that explains the automatic eway billing configuration and setup process.

Are there any other delivery/shipping related documents I can generate from BUSY?

Yes, besides delivery challans, you can also generate other shipping related documents like:
E-way bills
Proforma invoices

What is the procedure to split an existing E-way bill in BUSY?

The procedure to split an existing E-way bill in BUSY is not in our documentation.

The E-Way bill is taking too long to generate. Is this expected?

No, it is not expected for the E-Way bill to take too long to generate.

Can I cancel e-way bill when I cancel voucher in BUSY?

Yes, once you cancel the invoice from BUSY you have to cancel E-way bill also.

Where can I find E way bill templates and samples?

You can find and download the e way bill templates from e way bill portal.

Does BUSY integrate with e-way bills and other government portals?

Yes, BUSY integrates with e-way bills and other government portals for seamless compliance and reporting.

I am getting an error while generating E-Way bill that says "Region transport ID is mandatory". How do I resolve this?

For generating eway bill you need to mention either vehicle number or Transporter ID.

I need to generate invoices for services in BUSY. Do these also need e-invoices or only goods invoices need it?

Only invoices for goods require e-invoices in BUSY. Services invoices do not need e-invoices.

I have two companies registered under GST in BUSY. Can I generate E-Way bills for both companies?

Yes, you can generate E-Way bills for both companies registered under GST in BUSY.
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