Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Can I cancel an e-way bill after it is verified by the officer?

Once the E-way bill is verified by the officer, it cannot be cancelled.

Do I need separate API credentials for e-invoicing for different GSTINs in BUSY?

Yes, you need separate API credentials for e-invoicing for different GSTINs in BUSY.

Are there any size or value restrictions for generating e-way bill in BUSY?

There are no size or value restrictions for generating e-way bills in BUSY.

What details like GST number, PIN code etc. are required while creating vouchers?

The details required while creating vouchers include the GST number and PIN code.

Can you guide me on generating e-way bill and invoice in BUSY?

Yes, we can guide you for generating E-way bill and E-invoice from BUSY.

Can I generate the E-way bill in advance before the transporter arrives?

Yes, you can generate the E-way bill in advance before the transporter arrives.

Are there any size or file limits for generating e-bills in BUSY?

No, there are no any specific size limit for E-way bill generation 

I want to edit the format of e-invoices. Is this possible?

No, it is not possible to edit the format of e-invoices in BUSY.

Are there any limits on number of transporter IDs in BUSY?

While generating E-way bill, only one transporter details can be added in BUSY.

I withdrew the E-Way bill incorrectly. What can be done now?

You may cancel the Eway bill by pressing ALT+X from modify the bill.
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