Frequently Asked Questions

Solutions to common issues related to TaxationE Way Bill Generation.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Does the basic version of BUSY support automatic E-waybill generation?

No basic version of BUSY doesn't support automatic E-waybill generation

Do you provide assistance with eway bill generation from BUSY.

Yes, BUSY provide assistance in eway bill generation from BUSY.

Are E-Way Bills generated through BUSY compliant with GST regulations?

Yes, E-way bill generated through BUSY compliant with GST regulations.

How long does it take for automatic e-way bill pay or GSP tracking to start working after I set it up?

After configure GSP id you can generate e-way bill immediately

I have two GSP IDs in my BUSY account. Is that fine or should I have only one?

Having two GSP IDs in your BUSY account is fine.

I am unable to generate e-way bill as showing could not be generated reason distance too high

Leave the distance blank/zero on the transporter window and check.

My billing address is different between BUSY and the GST portal, which takes priority in E-way bill?

If the address in BUSY and GST potal is different

Do I need to update transporter's GST number as well to generate E-Way bill?

For generating eway bill transporter GSTIN or vehicle is mandatory.

How do I add custom fields like e-way bill number to the billing page in BUSY?

You can use optional fields to use extra fields

How do I add multiple E-way charging stations in the same company profile in BUSY?

You can define station only one at a time
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