If you are facing issues in opening the report in mobile app, you can try the following troubleshooting steps:
1. Check your internet connection: Make sure you have a stable internet connection to download or you can check after change internet.
2. Clear cache and data: Go to your device's settings, find the app settings for BUSY, and clear the cache and data. Update your device's operating system: Ensure that your device's operating system is up to date. Sometimes outdated operating systems can cause compatibility issues with the app.
4. Restart your device: Try restarting your device and then reinstalling the app.
5.log out from the app and close app properly and then again re-login check
6. Contact customer support: If the issue persists, reach out to BUSY's customer support for further assistance. They will be able to provide specific troubleshooting steps based on your device and the nature of the pro or you can check after some time.