Question
Troubleshooting the non-receipt of self-messages on WhatsApp in BUSY after API purchase.
Answer
If you're not receiving self-messages on WhatsApp in BUSY after purchasing an API, it can be a technical issue that requires troubleshooting. Here are steps to help diagnose and resolve this problem:
Step 1 : Verify that the API you purchased is correctly configured within the BUSY.
Step 2 : Double-check the API credentials (e.g., API key, API secret) to ensure they are correct.
Step 3 :Confirm that the API is properly integrated with BUSY.
Step 4 :Check if there are specific settings or configurations within the software for self-messages
Step 5 : Ensure that the mobile number registered for self-messages is entered in the correct format, including the country code.
Step 6 :Ensure that the WhatsApp account associated with the software is active and functioning properly.
Step 7 ;Refer to the documentation provided by your API provider to ensure that you are using the API correctly.
Step 8 : Try sending self-messages to other phone numbers
Step 9 :Verify that your device and software have an active and stable internet connection.
Step 10 ; If there are persistent issues, you might need to reconfigure the API or request assistance from the API provider to ensure proper integration.