Frequently Asked Questions

Solutions to common issues related to Upgrade Visit Renewal — Learn Busy.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What subscription plan do I currently have (basic, premium, etc.)? 

To find out which BUSY model you are using, look at the title bar of your system screen. There are three models available: BS for Basic Single User, SS for Standard Single User, and ES for Enterprise Single User.

Is there a knowledgebase or community forum for BUSY users? 

Yes, there is knowledge base user mannual and video tutorials for users to use BUSY efficiently. You can also join the webinars that BUSY conducts regularly from www.busy.in to learn more about the features and functions of the software.

I need help understanding some of the terminology used in BUSY. Is there a glossary? 

Yes, there is a glossary available in BUSY The glossary provides definitions and explanations of the accounting terminology used in the software. You can access the glossary within the software or refer to the documentation under help menu

I need help understanding a specific feature in BUSY. Who can assist me? 

To get help understanding a particular feature in BUSY, you can refer to the user manual, tutorials, or documentation provided by BUSY under help menu. or you can also check out help videos from help menu in BUSY

I need help understanding a particular feature on BUSY. Who can help me? 

To get help understanding a particular feature in BUSY, you can refer to the user guides, tutorials, or documentation provided by BUSY under help menu. or you can also check out help videos from help menu in BUSY

I need help understanding a particular report, who should I contact? 

To get help understanding a particular feature in BUSY, you can refer to the user guides, tutorials, or documentation provided by BUSY under help menu. or you can also check out help videos from help menu in BUSY

I need help understanding a particular feature. Can you guide me? 

To get help understanding a particular feature in BUSY, you can refer to the user guides, tutorials, or documentation provided by BUSY under help menu. or you can also check out help videos from help menu in BUSY

I need help understanding a particular feature in BUSY. 

To get help understanding a particular feature in BUSY, you can refer to the user guides, tutorials, or documentation provided by BUSY under help menu. or you can also check out help videos from help menu in BUSY

I'm having difficulty understanding some default reports in BUSY. Is there documentation or training available? 

You can learn it through Videos & Document. Pls Follow the below Steps:
 Step 1: Help
 Step 2: Training and Help Videos
 Also Can Press Shortcut Key F1 for User Manual and check videos with each feature.

Can I get step-by-step process documents for bill payment and token generation in BUSY? 

If you want to get step by step process document for billing then please
follow the given steps
Step 1: Go to Help menu then user manual.
Step 2: Download this document and you can see step by step process.
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