Frequently Asked Questions

Q: I already have an active BLS subscription. Can I still use e-invoicing in BUSY without any additional charges?

Yes, you can use e-invoicing in BUSY without any additional charges as long as you have an active BLS subscription.

Q: What training resources are available to help me get the most out of the sales analysis tools?

You can check the User's Manual from Help menu to know how to use the Sales Analysis report in BUSY.

Q: Can I login and use the web version of BUSY if I only have the mobile app?

You cannot log in because the web version is unavailable, regardless of whether there is a mobile app or not

Q: Can I raise a ticket for any technical issue I face with BUSY?

If you want to raise a ticket for technical issue then you can mail us on our support@busy.in mail id.

Q: Can I raise and manage support tickets from the BUSY mobile app?

If you want to raise a ticket for technical issue then you can mail us on our support@busy.in mail id.

Q: I need help understanding how to configure settings in BUSY. Where can I find instructions?

To find help document in BUSY go to help menu and then select user manual option to access documention.

Q: Where can I find the serial number of my BUSY software?

The serial number of BUSY software can be found on the title bar of the screen just beside model.

Q: How many days does the demo version of BUSY can use?

The demo version of BUSY can only be used for 31 days, starting from April 1st to May 1st.

Q: Will my existing data and customizations remain intact if I upgrade to the newest version of BUSY?

Yes, your existing data and customizations remain intact if you upgrade to the newest version of BUSY.

Q: Can I make formatting changes to the templates myself?

We have multiple template options, so we need elaboration on exactly which template you are asking for.

Solutions to common issues related to Upgrade Visit Renewal — Learn Busy.

Support

Step-by-step Answers

I already have an active BLS subscription. Can I still use e-invoicing in BUSY without any additional charges?

Yes, you can use e-invoicing in BUSY without any additional charges as long as you have an active BLS subscription.

What training resources are available to help me get the most out of the sales analysis tools?

You can check the User's Manual from Help menu to know how to use the Sales Analysis report in BUSY.

Can I login and use the web version of BUSY if I only have the mobile app?

You cannot log in because the web version is unavailable, regardless of whether there is a mobile app or not

Can I raise a ticket for any technical issue I face with BUSY?

If you want to raise a ticket for technical issue then you can mail us on our 
support@busy.in mail id.

Can I raise and manage support tickets from the BUSY mobile app?

If you want to raise a ticket for technical issue then you can mail us on our 
support@busy.in mail id.

I need help understanding how to configure settings in BUSY. Where can I find instructions?

To find help document in BUSY go to help menu and then select user manual option to access documention.

Where can I find the serial number of my BUSY software?

The serial number of BUSY software can be found on the title bar of the screen just beside model.

How many days does the demo version of BUSY can use?

The demo version of BUSY can only be used for 31 days, starting from April 1st to May 1st.

Will my existing data and customizations remain intact if I upgrade to the newest version of BUSY?

Yes, your existing data and customizations remain intact if you upgrade to the newest version of BUSY.

Can I make formatting changes to the templates myself?

We have multiple template options, so we need elaboration on exactly which template you are asking for.

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