Frequently Asked Questions

If you want get started with BUSY after renewal then please follow the 
given steps
Step 1: Once you received your renewal file on your mail.
Step 2: Download license file then copy and paste in then BUSYwin folder.
Step 3: Then open BUSY then go to license management option 
Step 4: Then select revalidate softlock license option 
Step 5: Then re open BUSY and and start working.

Yes, we do have resources to help with common errors and fixes.
You can also get support in the following ways:
1- For online or on-site assistance, you may contact your authorized channel partner. Please note that this service may be chargeable based on the time and duration.
2- For immediate help, you can contact our 24×7 helpline at 8282 8282 82 or 011-4096 4096.

Basic dongle/license issue in BUSY. Possible causes and solutions? 
 The basic version of BUSY the Possible causes and solutions 
 Point1: does not support certain features like e-invoice,e-return direct upload and json create 
 Point2: For e-return instance of json create in BUSY, BUSY has given Govt template and CSV. 
 Point3: Many financial report is given like MIS report, Sale and Purchase analysis

If you need any help and support with BUSY, you can reach out to the following methods:
Method 1: You can contact to your authorized channel partner.
Method 2: Call us on our 24X7 support helpline number at 8282828282 or 011 40964096 and talk to our support representatives.
Method 3: Email us your query to support@busy.in and we will get back to you as soon as possible.

If you need help in understanding certain workflows features then you can find tutorials on
 WWW.busy.in then select option of resource then webinar you can see webinar vedios on 
 various topics.
 Further in front of every features you have help option or tutorial vedio option just click 
 on qestion mark for help document or click on play button for tutorials.

Yes, there are many documentation or tutorials available that explains how on-account entries and advance payments are handled in BUSY:
1. You can visit our Youtube channel BUSY for 
2. You can check the User's manual of BUSY by following this :
 Go to Help menu in BUSY Or Press F1 (For Reading)
3. You can check the webinar link on our website (busy.in) also.

If you want to understand different types of reports available in BUSY then please follow
 given steps to see the user manual.
 Step 1: Go to Help menu then users manual 
 Step 2: Then download it and open.
 Step 3: Then select display option and then select desired report to read document 
 related to it in user manual.

You can get guide by call at our customer support or mail on support@BUSYin for Usage of BUSY.If you want to know about Particular feature in BUSY then you can press F1 to see about Particular feature or click on Question marks and Videos given with that feature .You can join our webinars and can check our Official youtube channel BUSY.

in the BUSY software, there is an additional subscription product available in three models: Blue, Saffron, and Emerald.
The difference between in perpetual ans subscription license is one is your lifetime license and second one is your 1 year subscription license
The features of the perpetual license i.e Basic, Standard, and Enterprise are similar to those available in Blue, Saffron, and Emerald, respectively.

Yes, there are many documentation or tutorials available for learning specific function of BUSY:
1. You can visit our Youtube channel BUSY for 
2. You can check the User's manual of BUSY by following this :
 Go to Help menu in BUSY Or Press F1 (For Reading)
3. You can check the webinar link on our website (busy.in) also.