How to Generate E-Way Bills Through SMS

Updated: Jul 22, 2026 12 min read Vineet Goyal
Quick Summary
  • E-way bills can be generated through SMS from a mobile number registered on the e-way bill portal.
  • SMS mode is useful when internet access is not available, and you need to handle an urgent e-way bill.
  • The SMS number for e-way bill services is 7738299899.
  • One GSTIN can register up to two mobile numbers for the SMS facility.
  • SMS can be used to generate, cancel, reject, and update transporter and vehicle details, and to check e-way bills generated by others.
  • SMS is not suitable for bulk generation, complex Bill-to/Ship-to cases, or regular high-volume dispatches.
  • If e-invoicing applies to your business, SMS e-way bill generation does not remove the need to generate an e-invoice/IRN.

This guide is for GST-registered taxpayers and enrolled transporters who occasionally need an offline fallback for generating, cancelling, rejecting, or updating an e-way bill through SMS.

What Is the E-Way Bill SMS Facility?

The e-way bill SMS facility allows registered taxpayers and enrolled transporters to perform basic e-way bill actions through text messages. You can use it to generate an e-way bill, update vehicle details, cancel an e-way bill, update transporter details , check e-way bills generated by others, and reject an e-way bill generated against your GSTIN.

The SMS facility has been part of the early e-way bill rollout. The interstate e-way bill system became mandatory from 1 April 2018, and intra-state e-way bill implementation was completed across states by 16 June 2018. The E-Way Bill System User Manual for SMS Operations was also available during this early rollout period, with its 2018 version explaining SMS-based generation for small taxpayers and emergency use. 

This method does not need a browser, mobile app, or data connection. However, the registered mobile number must have network coverage to send and receive SMS messages.

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When Should You Use SMS for E-Way Bills?

SMS e-way bill generation is best used as a backup option when the portal, app, or software is not practical. It works well for single, urgent actions where you already have the required invoice and transport details ready.

  • You do not have reliable internet access.
  • You need to generate an e-way bill urgently.
  • A vehicle breaks down, and vehicle details need to be updated.
  • You need to urgently cancel or reject an e-way bill.
  • A transporter needs to update transport details during movement.

Important 2026 Update Before Using SMS

As per the GSTN advisory dated 20 May 2026 and the later advisory dated 17 June 2026, new e-way bill changes have been introduced for Ship-to GSTIN and voluntary e-way bill closure. These changes are scheduled for production implementation from 1 August 2026.

Where Ship-to details are provided, and e-way bill generation is required, Ship-to GSTIN must be captured . If the Ship-to GSTIN is unavailable, URP may be entered where applicable. GSTN has also introduced a voluntary e-way bill closure facility, which allows eligible e-way bills to be closed after goods are delivered.

This is important for SMS users because the SMS format does not have separate fields for Ship-to GSTIN or e-way bill closure. For Bill-to/Ship-to transactions, e-invoice-linked e-way bill generation , or closure tracking, use the e-way bill portal, API, or GST software instead of SMS.

How to Register for the E-Way Bill SMS Facility

Before using SMS mode, you must register your mobile number on the e-way bill portal . A taxpayer can register up to two mobile numbers for this facility. 

Since SMS registration is done through the e-way bill portal, you may need to complete portal login requirements, such as two-factor authentication, before registering or managing the mobile number. Follow these steps to register for the e-way bill SMS facility:

1: Log in to the e-way bill portal.

 E-way bill portal

2: Go to Registration.

SMS Registration
  1. Select For SMS.
  2. Choose the user or sub-user.
  3. Verify the mobile number through OTP.
  4. Use the registered mobile number to send SMS commands.

Send e-way bill SMS commands to 7738299899 from the mobile number registered on the e-way bill portal. If the portal shows any updated or registration-specific instructions for your account, follow them.

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SMS Formats for E-Way Bill Operations

Use one space between every field. Do not add commas, extra symbols, or unnecessary text. The formats below are based on the E-Way Bill System User Manual for SMS Operations.

Action

Generate an e-way bill as a supplier

SMS Format

EWBG TranType RecGSTIN/URP DelPinCode InvNo InvDate TotalValue HSNCode ApprDist Vehicle

Example

EWBG OSUP 29ABCDE1234F1Z5 560001 INV45 05/07/2026 85000 1001 350 KA01AB1234

When to Use

Use this when the supplier is generating the e-way bill. Use URP if the recipient is unregistered and the transaction allows it.

Action

Generate an e-way bill as a transporter

SMS Format

EWBT TranType SuppGSTIN/URP RecGSTIN/URP DelPinCode InvNo InvDate TotalValue HSNCode ApprDist Vehicle

Example

EWBT OSUP 29ABCDE1234F1Z5 27ABCDE5678F1Z2 400001 INV88 05/07/2026 125000 7215 980 MH01AB1234

When to Use

Use this when the transporter generates the e-way bill instead of the supplier.

Action

Update vehicle or transport details

SMS Format

EWBV EWB_NO Veh_Tran_No ReasCode Mode

Example

EWBV 171000006745 KA43AB2267 BRK 1

When to Use

Use this to update vehicle or transport details during movement.

Action

Update transporter

SMS Format

EWBU EWB_NO TRANSIN/GSTIN

Example

EWBU 171000006745 27AABBC1234S1ZN

When to Use

Use this when an existing e-way bill needs to be assigned to another transporter's GSTIN or Transporter ID.

Action

Reject an e-way bill

SMS Format

EWBR EWB_NO

Example

EWBR 171000006745

When to Use

Use this when an e-way bill has been generated against your GSTIN, but the transaction is incorrect or does not belong to you.

Transaction Type Codes Used in SMS Formats

The transaction type tells the system why the goods are being moved. Some common codes are:

Code

OSUP

Meaning

Outward supply

Code

OEXP

Meaning

Outward export

Code

OJOB

Meaning

Outward job work

Code

OFOU

Meaning

Outward for own use

Code

ISUP

Meaning

Inward supply

Code

IIMP

Meaning

Inward import

Reason Codes for Vehicle Update

Code

FST

Meaning

First vehicle

Code

BRK

Meaning

Breakdown

Code

TRS

Meaning

Transshipment

Code

OTH

Meaning

Others

Mode Codes for Vehicle or Transport Update

Code

1

Mode

Road

Code

2

Mode

Rail

Code

3

Mode

Air

Code

4

Mode

Ship

Note: For road movement, Veh_Tran_No typically refers to the vehicle number. For rail, air, or ship movement , it may refer to the transport document number.

Keep a small code sheet near the billing or dispatch desk. Most SMS errors occur due to incorrect transaction codes, incorrect date format, invalid GSTIN, incorrect HSN code, or incorrect vehicle number. 

Before Sending the SMS, Check These Details

Before sending the SMS, keep all the invoice and transport details ready. Check the GSTIN or URP, delivery PIN code, invoice number, invoice date, invoice value, HSN code, approximate distance, vehicle number or transport document number , and the correct transaction type code. 

This is important because SMS mode does not give you a proper review screen like the portal or software. If the details are incorrect, the system sends an error message to the registered mobile number. Correct the mistake and send the SMS again in the required format. Once the details are accepted, you will receive a reply SMS with the e-way bill number and confirmation.

Practical Dispatch Example

Suppose a transporter is moving goods by road and the original vehicle breaks down during transit . In that case, the dispatch or transport team should keep the e-way bill number, new vehicle number, reason code, and transport mode ready before sending the vehicle update SMS. For example, if the reason is a breakdown, the reason code will be BRK, and for road movement, the mode code will be 1.

After the SMS is accepted, save the confirmation SMS and update the dispatch record with the new vehicle number. This helps the billing, dispatch, and accounts teams match the e-way bill record with the actual goods movement later.

SMS vs Web Portal vs App/API/Software

Factor

Internet needed

SMS

No browser or app internet needed

Web Portal

Yes

App/API/Software

Yes

Factor

Best for

SMS

One urgent e-way bill

Web Portal

Regular manual generation

App/API/Software

Regular or high-volume generation

Factor

Bulk generation

SMS

No

Web Portal

Yes

App/API/Software

Yes, depending on the setup

Factor

Review before submission

SMS

No proper review screen

Web Portal

Yes

App/API/Software

Yes

Factor

Error checking

SMS

Basic validation only

Web Portal

Form validation

App/API/Software

Better workflow control

Factor

Best suited device

SMS

Any mobile phone

Web Portal

Computer or smartphone

App/API/Software

Computer or integrated business software

Limitations of E-Way Bill Generation Through SMS

SMS mode is useful for urgent, single e-way bill actions, but it is not built for every dispatch situation. Businesses should understand these limitations before relying on it.

Every Detail Must Be Typed Manually

In SMS mode, the GSTIN, invoice number, invoice date, value, HSN code, PIN code, distance, and vehicle details must be entered in the correct order.

In real dispatch workflows, the most sensitive fields are usually the invoice date, vehicle number, GSTIN or URP, and transaction type code because a small typing mistake in any of these can delay generation or require the message to be sent again.

Limited Visibility After Sending

SMS confirms the action with a reply message, but it does not provide the same level of detail, document preview, or workflow history as the portal or software. This can make it harder for teams to review and track dispatches.

Not Suitable for Complex Dispatch Scenarios

SMS works best for simple, one-off movements. For Bill-to/Ship-to cases, e-invoice-linked transactions, multiple invoices, or dispatches that need stronger validation, the portal, API, or GST software is a safer option.

Only Limited Updates Are Allowed

Once an e-way bill is generated, it cannot be fully edited. Only permitted updates, such as vehicle or transporter details, can be made where allowed.

Can E-Way Bills Be Automated Instead?

Yes. If your business regularly generates e-way bills, manual SMS or portal entry can become slow and error-prone.

With BUSY e-way bill software , businesses can generate e-way bills directly from invoices, reduce repeated manual entry, and keep e-way bill records linked with billing and GST reports.

This is useful for traders, manufacturers, distributors, transport-linked businesses , and companies handling frequent dispatches.

Conclusion

SMS-based e-way bill generation is a practical backup method. It is useful when internet access is not available, and you need to generate, cancel, reject, or update an e-way bill quickly.

For regular business use, the e-way bill portal, API, or accounting software is a better choice. These methods reduce manual entry, support better review, and are more suitable for bulk or complex transactions .

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Frequently Asked Questions

Clear answers to common queries about this topic.

What happens if the SMS format is wrong?

If the SMS has the wrong field order, spacing, date format, GSTIN, HSN code, distance, or vehicle number, the system may return an error message to the registered mobile number. Correct the details and send the SMS again in the required format.

Can I use SMS mode for an unregistered recipient?

Yes, where allowed, you can use URP in place of the recipient’s GSTIN. This is used when the recipient is unregistered, and the transaction permits e-way bill generation with URP details.

What should I do if I do not receive a confirmation SMS?

It is recommended to wait for a short while since SMS delivery can depend on network conditions. If there is still no response, check whether the mobile number is registered and whether the SMS format, GSTIN, invoice details, HSN code, distance, and vehicle details are correct before trying again.

Can I cancel an e-way bill through SMS after goods have moved?

As per CBIC CGST Rule 138, cancellation is allowed within 24 hours of generation, provided the e-way bill has not already been verified in transit. If the goods have already moved and the e-way bill has been checked, cancellation may not be allowed.

Can I change the vehicle number after generating an e-way bill through SMS?

Yes. Vehicle or transport details can be updated separately using the EWBV format. This is useful in cases like vehicle breakdown, transshipment, or first-time vehicle assignment.

What does Veh_Tran_No mean in the EWBV format?

For road movement, Veh_Tran_No usually means the vehicle number. For rail, air, or ship movement, it may refer to the transport document number instead of a road vehicle number.

Can I update the transporter through SMS?

Yes. You can update the transporter using the EWBU format if the e-way bill needs to be assigned to another transporter’s GSTIN or Transporter ID.

Can I reject an e-way bill generated against my GSTIN?

Yes. If an e-way bill is generated against your GSTIN for a wrong or unrelated transaction, you can reject it using the SMS rejection format. 

Can I generate an e-way bill through SMS without an e-invoice?

SMS mode does not generate an IRN. If e-invoicing applies to your business, you must follow the e-invoicing rules separately. SMS e-way bill generation does not replace the requirement to generate a valid e-invoice where applicable.

Can I generate an e-way bill through SMS if the vehicle number is not ready?

SMS generation works best when all required transport details are ready. If the vehicle number is not available at the time of generation, use the portal, API, or software workflow where the movement type and Part B update options can be handled more clearly.

Can one SMS include details of multiple invoices?

No. SMS mode is meant for a single e-way bill action at a time. If you need to generate e-way bills for multiple invoices, use the portal, bulk upload, API, or accounting software.

Should I keep a record after generating an e-way bill through SMS?

Yes. Keep the confirmation SMS, e-way bill number, invoice copy, and transport details for your records. For regular dispatches, it is better to download or track the e-way bill through the portal or software, so your records are easier to verify later.

What record should I keep after generating or updating an e-way bill through SMS?

Keep the confirmation SMS, e-way bill number, invoice copy, vehicle number, transport document details, and the name of the staff member who sent the SMS. If the SMS was used for a vehicle update, also record the reason code, such as BRK for breakdown or TRS for transshipment. This makes it easier to match the SMS action with the invoice and dispatch record later.

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Vineet Goyal

Chartered Accountant

I am a chartered accountant with over 14 years of experience. I understand income tax, GST, and balancing financial records. I analyze financial statements and tax codes effectively. However, I also have a passion for writing, which is different from working with numbers. Recently, I started writing articles and blog posts. My goal is to make finance easier for everyday people to understand.

MRN: 411502 Delhi