How to Generate E-Way Bills Through SMS
- E-way bills can be generated through SMS from a mobile number registered on the e-way bill portal.
- SMS mode is useful when internet access is not available, and you need to handle an urgent e-way bill.
- The SMS number for e-way bill services is 7738299899.
- One GSTIN can register up to two mobile numbers for the SMS facility.
- SMS can be used to generate, cancel, reject, and update transporter and vehicle details, and to check e-way bills generated by others.
- SMS is not suitable for bulk generation, complex Bill-to/Ship-to cases, or regular high-volume dispatches.
- If e-invoicing applies to your business, SMS e-way bill generation does not remove the need to generate an e-invoice/IRN.
This guide is for GST-registered taxpayers and enrolled transporters who occasionally need an offline fallback for generating, cancelling, rejecting, or updating an e-way bill through SMS.
What Is the E-Way Bill SMS Facility?
The e-way bill SMS facility allows registered taxpayers and enrolled transporters to perform basic e-way bill actions through text messages. You can use it to generate an e-way bill, update vehicle details, cancel an e-way bill, update transporter details , check e-way bills generated by others, and reject an e-way bill generated against your GSTIN.
The SMS facility has been part of the early e-way bill rollout. The interstate e-way bill system became mandatory from 1 April 2018, and intra-state e-way bill implementation was completed across states by 16 June 2018. The E-Way Bill System User Manual for SMS Operations was also available during this early rollout period, with its 2018 version explaining SMS-based generation for small taxpayers and emergency use.
This method does not need a browser, mobile app, or data connection. However, the registered mobile number must have network coverage to send and receive SMS messages.
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When Should You Use SMS for E-Way Bills?
SMS e-way bill generation is best used as a backup option when the portal, app, or software is not practical. It works well for single, urgent actions where you already have the required invoice and transport details ready.
- You do not have reliable internet access.
- You need to generate an e-way bill urgently.
- A vehicle breaks down, and vehicle details need to be updated.
- You need to urgently cancel or reject an e-way bill.
- A transporter needs to update transport details during movement.
Important 2026 Update Before Using SMS
As per the GSTN advisory dated 20 May 2026 and the later advisory dated 17 June 2026, new e-way bill changes have been introduced for Ship-to GSTIN and voluntary e-way bill closure. These changes are scheduled for production implementation from 1 August 2026.
Where Ship-to details are provided, and e-way bill generation is required, Ship-to GSTIN must be captured . If the Ship-to GSTIN is unavailable, URP may be entered where applicable. GSTN has also introduced a voluntary e-way bill closure facility, which allows eligible e-way bills to be closed after goods are delivered.
This is important for SMS users because the SMS format does not have separate fields for Ship-to GSTIN or e-way bill closure. For Bill-to/Ship-to transactions, e-invoice-linked e-way bill generation , or closure tracking, use the e-way bill portal, API, or GST software instead of SMS.
How to Register for the E-Way Bill SMS Facility
Before using SMS mode, you must register your mobile number on the e-way bill portal . A taxpayer can register up to two mobile numbers for this facility.
Since SMS registration is done through the e-way bill portal, you may need to complete portal login requirements, such as two-factor authentication, before registering or managing the mobile number. Follow these steps to register for the e-way bill SMS facility:
1: Log in to the e-way bill portal.
2: Go to Registration.
- Select For SMS.
- Choose the user or sub-user.
- Verify the mobile number through OTP.
- Use the registered mobile number to send SMS commands.
Send e-way bill SMS commands to 7738299899 from the mobile number registered on the e-way bill portal. If the portal shows any updated or registration-specific instructions for your account, follow them.
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SMS Formats for E-Way Bill Operations
Use one space between every field. Do not add commas, extra symbols, or unnecessary text. The formats below are based on the E-Way Bill System User Manual for SMS Operations.
| Action | SMS Format | Example | When to Use |
|---|---|---|---|
| Generate an e-way bill as a supplier | EWBG TranType RecGSTIN/URP DelPinCode InvNo InvDate TotalValue HSNCode ApprDist Vehicle | EWBG OSUP 29ABCDE1234F1Z5 560001 INV45 05/07/2026 85000 1001 350 KA01AB1234 | Use this when the supplier is generating the e-way bill. Use URP if the recipient is unregistered and the transaction allows it. |
| Generate an e-way bill as a transporter | EWBT TranType SuppGSTIN/URP RecGSTIN/URP DelPinCode InvNo InvDate TotalValue HSNCode ApprDist Vehicle | EWBT OSUP 29ABCDE1234F1Z5 27ABCDE5678F1Z2 400001 INV88 05/07/2026 125000 7215 980 MH01AB1234 | Use this when the transporter generates the e-way bill instead of the supplier. |
| Update vehicle or transport details | EWBV EWB_NO Veh_Tran_No ReasCode Mode | EWBV 171000006745 KA43AB2267 BRK 1 | Use this to update vehicle or transport details during movement. |
| Cancel an e-way bill | EWBC EWB_NO | EWBC 171000006745 | As per CBIC CGST Rule 138, use this to cancel an e-way bill within 24 hours of generation, provided it has not already been verified in transit. |
| Update transporter | EWBU EWB_NO TRANSIN/GSTIN | EWBU 171000006745 27AABBC1234S1ZN | Use this when an existing e-way bill needs to be assigned to another transporter's GSTIN or Transporter ID. |
| Get the list of e-way bills generated by others | EWBL Date | EWBL 05/07/2026 | Use this to check e-way bills generated by other parties against your GSTIN for the selected date. |
| Reject an e-way bill | EWBR EWB_NO | EWBR 171000006745 | Use this when an e-way bill has been generated against your GSTIN, but the transaction is incorrect or does not belong to you. |
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Transaction Type Codes Used in SMS Formats
The transaction type tells the system why the goods are being moved. Some common codes are:
| Code | Meaning |
|---|---|
| OSUP | Outward supply |
| OEXP | Outward export |
| OJOB | Outward job work |
| OFOU | Outward for own use |
| ISUP | Inward supply |
| IIMP | Inward import |
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Reason Codes for Vehicle Update
| Code | Meaning |
|---|---|
| FST | First vehicle |
| BRK | Breakdown |
| TRS | Transshipment |
| OTH | Others |
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Meaning
Code
Meaning
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Mode Codes for Vehicle or Transport Update
| Code | Mode |
|---|---|
| 1 | Road |
| 2 | Rail |
| 3 | Air |
| 4 | Ship |
Code
Mode
Code
Mode
Code
Mode
Code
Mode
Note: For road movement, Veh_Tran_No typically refers to the vehicle number. For rail, air, or ship movement , it may refer to the transport document number.
Keep a small code sheet near the billing or dispatch desk. Most SMS errors occur due to incorrect transaction codes, incorrect date format, invalid GSTIN, incorrect HSN code, or incorrect vehicle number.
Before Sending the SMS, Check These Details
Before sending the SMS, keep all the invoice and transport details ready. Check the GSTIN or URP, delivery PIN code, invoice number, invoice date, invoice value, HSN code, approximate distance, vehicle number or transport document number , and the correct transaction type code.
This is important because SMS mode does not give you a proper review screen like the portal or software. If the details are incorrect, the system sends an error message to the registered mobile number. Correct the mistake and send the SMS again in the required format. Once the details are accepted, you will receive a reply SMS with the e-way bill number and confirmation.
Practical Dispatch Example
Suppose a transporter is moving goods by road and the original vehicle breaks down during transit . In that case, the dispatch or transport team should keep the e-way bill number, new vehicle number, reason code, and transport mode ready before sending the vehicle update SMS. For example, if the reason is a breakdown, the reason code will be BRK, and for road movement, the mode code will be 1.
After the SMS is accepted, save the confirmation SMS and update the dispatch record with the new vehicle number. This helps the billing, dispatch, and accounts teams match the e-way bill record with the actual goods movement later.
SMS vs Web Portal vs App/API/Software
| Factor | SMS | Web Portal | App/API/Software |
|---|---|---|---|
| Internet needed | No browser or app internet needed | Yes | Yes |
| Best for | One urgent e-way bill | Regular manual generation | Regular or high-volume generation |
| Bulk generation | No | Yes | Yes, depending on the setup |
| Review before submission | No proper review screen | Yes | Yes |
| Error checking | Basic validation only | Form validation | Better workflow control |
| Best suited device | Any mobile phone | Computer or smartphone | Computer or integrated business software |
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Limitations of E-Way Bill Generation Through SMS
SMS mode is useful for urgent, single e-way bill actions, but it is not built for every dispatch situation. Businesses should understand these limitations before relying on it.
Every Detail Must Be Typed Manually
In SMS mode, the GSTIN, invoice number, invoice date, value, HSN code, PIN code, distance, and vehicle details must be entered in the correct order.
In real dispatch workflows, the most sensitive fields are usually the invoice date, vehicle number, GSTIN or URP, and transaction type code because a small typing mistake in any of these can delay generation or require the message to be sent again.
Limited Visibility After Sending
SMS confirms the action with a reply message, but it does not provide the same level of detail, document preview, or workflow history as the portal or software. This can make it harder for teams to review and track dispatches.
Not Suitable for Complex Dispatch Scenarios
SMS works best for simple, one-off movements. For Bill-to/Ship-to cases, e-invoice-linked transactions, multiple invoices, or dispatches that need stronger validation, the portal, API, or GST software is a safer option.
Only Limited Updates Are Allowed
Once an e-way bill is generated, it cannot be fully edited. Only permitted updates, such as vehicle or transporter details, can be made where allowed.
Can E-Way Bills Be Automated Instead?
Yes. If your business regularly generates e-way bills, manual SMS or portal entry can become slow and error-prone.
With BUSY e-way bill software , businesses can generate e-way bills directly from invoices, reduce repeated manual entry, and keep e-way bill records linked with billing and GST reports.
This is useful for traders, manufacturers, distributors, transport-linked businesses , and companies handling frequent dispatches.
Conclusion
SMS-based e-way bill generation is a practical backup method. It is useful when internet access is not available, and you need to generate, cancel, reject, or update an e-way bill quickly.
For regular business use, the e-way bill portal, API, or accounting software is a better choice. These methods reduce manual entry, support better review, and are more suitable for bulk or complex transactions .