Frequently Asked Questions

If voucher are not showing in BUSY and your supplier has submitted the invoice then you recheck invoices from purchase register that are entered or not.If is not entered then you have to add again BUSY. To see Purchase Register in BUSY You can follow some steps:
 Step 1: Go to the Display and click on Accounts Books.
 Step 2: Now click on Accounts Register Standard and then select purchase Register and select the option for purchase type and parties for which report will be generate.
 Step 3:Now specify time period and then enable Tax bifurcation and other option as per your requirement for report and then press OK Option.In this report you can see the voucher that you have entered in BUSY.

If you are unable to generate past entry reports in BUSY please follow these steps:
 Step 1: Make sure that the date you are specifying while opening the report belongs to the current financial year
 Step 2: Make sure you are checking correct report 
 Step 3: Make sure transactions existance is available in the company or not 
 Step 4: Make sure you have specific rights to view the report if you are logged in with subuser
 If you want to search entries in BUSY follow given below steps:
 Step 1: Go to display menu and click on query system or press key ALT+Q
 Step 2: Then click on query on transactions
 Step 3: Afterwards you can search your past entries

Sometimes, the opening balance in an account may not match the closing balance of the previous financial year, even after running the update master balance option. In such cases, you can try the following troubleshooting steps:
Take backup before making any changes.
Step 1: Run update master balance in last year and change the financial year with New & Changed Masters.
Step 2: Open that master in last year and resave that account master and then change the financial year with New & Changed Masters.
If same issue persists then you can also reach out to us anytime on our 24X7 helpline number: 8282828282 or 011 40964096. The executive guide you the process for renewal and payment process. Alternatively, you can email us your query at support@busy.in.

If you want to Track total Purchases & payment seperatly Follow these steps to add Accont groups and Account names:
Step 1: To do this, go to Administration, then Masters, and then Account Group.
Step 2: Click on Add and enter the name of your Account Group.
Step 3: If you want to make it primary, press Y. If you want to tag it in another group, set it under the group and save.
Step 4: For Account Creation, go to Administration, then Masters, and then Account.
Step 5: Click on Add and enter the name of your Account. Select the group and save.
Step 6: Proceed to the transaction menu and make the necessary entries.
Step 7: Now You Can See The Ledger account Wise Or account Group Wise.

In order to filter sales report by specific voucher series for a specific shop need to follow below steps:
 Step 1: Go to Administration then Configuration.
 Step 2: Under configuration tab click on voucher series configuration, then go to Voucher Series Group 
 Management.
 Step 3: Further, you have to create a voucher series group and tag the specific series accordingly.
 Step 4: Then go to Display then Account Books then Account Registers Standard
 Step 5: Click on the Sales Register then Select the specific voucher series group and date range then 
 open the report
 Step 6. After opening report, Click on Summary option at the Bottom right and summarize on Material 
 Centre. Like this you can get your specific report.

In BUSY, you can add billing and shipping details through a custom column in the accounting and inventory reports. To do this, you need to create new report format and select the relevant data fields to display the necessary information in the report.
Pls Follow the Below Steps for add custom column in report :
Step 1: Open The Required sale Report.
Step 2: Click on Custom column (The option will appear at the top of the BUSY screen)
Step 3: Provide report format name.
Step 4: Add New Column
Step 5: Provide heading name , position and select the required field from Inventory Voucher (header)
Step 6: Save the format and reopen the report with new format .
Note- Custom column feature is not available in Basic model of BUSY.

In BUSY, you can add billing and shipping details through a custom column in the accounting and inventory reports. To do this, you need to create new report format and select the relevant data fields to display the necessary information in the report.
Pls Follow the Below Steps for add custom column in report :
Step 1: Open The Required sale Report.
Step 2: Click on Custom column (The option will appear at the top of the BUSY screen)
Step 3: Provide report format name.
Step 4: Add New Column
Step 5: Provide heading name , position and select the required field from Inventory Voucher (header)
Step 6: Save the format and reopen the report with new format .
Note- Custom column feature is not available in Basic model of BUSY.

In BUSY, you can add columns in reports as per your requirements by using the custom column feature. To know how to use this follow the below steps:
Step 1: Open the desired report in which you want to add a column.
Step 2: Click on custom column option available in the report’s header part.
Step 3: Create a format name and click on add new column. enter the details such as heading, position, data type, etc. for the new column.
Step 4: Select a category and click on fields. Search for the field that you want to add and select it. save your changes.
Step 5: Reopen the report with the format name that you created. You will see your new column with the appropriate data.

If you want to add cusom fields like party name gst number and invoice date in sales
 register
 Step 1: Go to display report then account books
 Step 2: Then select account register standard then sale register then all sale type
 then all parties then enter starting date and ending date and enable option of
 show party tin gstin no turn it to Y then Ok 
 Step 3: Then here you have all information which you want to see.
 Step 4: Make sure you are opening report with standard format.
 Step 5: Press Alt + D for default alignment of column.
 Step 6: Make sure you have enabled the option for which you are looking for in the 
 report.

If in the ledger book of one party , showing the account name of another party master then we need to check the tagging of the account either in item master , sale/purchase type.
Mostly such issues occurred due to tagging of different accounts in item master in place of sale and purchase account.
Step 1: Open ledger ( Press Alt+L or go to display >account book > account ledger book ).
Step 2: Open the entry in which another account master is displaying.
Step 3: Open item masters in modify mode (Press alt +M at item grid to open master in modify mode) and check account tagged in place of sale and purchase account .
Step 4: Correct tagging in item master and check the report.