Frequently Asked
Questions

Find Solutions to Common Issues Related to accounting-reports - account books

FAQs

I want to check the ledger for a particular party in BUSY. What steps should I follow?

To check the ledger for a particular party in BUSY, follow these simple steps: 
Option 1: Press Alt + L and specify the party name and put the relevant information with date range and press OK and F2 to open the leadger.
Option 2:
Step 1: Go to Display.
Step 2: Select Account Books.
Step 3: Choose Account Ledger.
Step 4: Pick "Account-Wise."
Step 5: Select the ledger format (Standard or T-format).
Step 6: Choose the party account (one, a group, all, or selected accounts).
Step 7: Specify the party name.
Step 8: Provide the relevant date range.
Step 9: Press OK or Press F2 to open the ledger.

How can I customize the audit trail view to add columns like original quantity?

If the formatting of report is incorrect in BUSY, you can adjust or reset through custom column option by follow these steps:
Step 1: Open the required report in BUSY.
Step 2: Click on Custom Column in the report’s header part.
Step 3: Create a Format Name and click on Add New Col.
Step 4: Now, add the custom columns as per requirement and save the format.
Step 5: Reopen the report with the format name that you created. You will see your new column with the appropriate data.
The Custom Column feature is only available in the Standard and Enterprise editions of BUSY. If you are using the Basic edition, you can add columns by using the Columnar option from the configuration tab under Administration.

I am trying to generate sales reports for last month but the reports are not showing any data. Why am I unable to generate reports in the software?

To generate reports for the last month in BUSY, make sure all transactions are properly recorded and try running the report again. If you are still having issues so open any sales voucher of last month and resave then check Report if entry show then follow these steps: 
1. Take backup of your data
2. Go in House-keeping then go in regenrate dual voucher
3. Click You can proceed as I have the latest backup.
4. Then click on filter date range and select last month starting date and end date
5. click on selected vouchers and select sale in voucher type
6. click yes on run Regenrate dual voucher Then check Report

I created a new expense group for custom duties in BUSY but cant find it What did I do wrong

If you created a new expense group for custom duties in BUSY but cannot find it, there could be a few reasons for this.
First, double-check that you saved the new expense group correctly. Make sure you clicked on the save button after creating it.
Next, verify that you are looking in the correct location or check account group list also from master tab.
If you still cannot find the new expense group, it is possible that there was an error during the creation process. Try recreating the expense group and ensure all the necessary information is filled in correctly.
If none of these solutions work, it may be helpful to consult BUSY's user manual or contact their customer support for further assistance."

How can we check sales register in BUSY? How can we send invoice to the customer through Email?

To check the sales register in BUSY, follow these steps:
Step 1: Go to Display section then click Account books .
Step 2: Now, Choose the Account registers standard menu then select sales register report.
Step 3: Next, Click on All sales type and all party
Step 4: Mention the date range , Press on OK tab and view the report.
To send invoice to the customer through email in BUSY, follow these steps:
Step 1: Go to transaction section then select the required voucher type
Step 2: Click on modify tab and access the invoice in modify mode.
Step 3: Press ALT+M shortcut key to command Email then select the required format.
Step 4: Specify the recipient mail id and then click on Send option.

How do I record both credit and debit in a single payment voucher in BUSY

In BUSY, you can record both credit and debit in a single payment voucher by following these steps:
1. Open the software and go to the voucher entry section.
2. Select the payment voucher option.
3. Enter the necessary details such as the payment date, party name, and payment amount.
4. In the ledger account section, select the first account that you want to credit.
5. Enter the amount in the credit column.
6. Select the second account that you want to debit.
7. Enter the amount in the debit column.
8. Repeat steps 4 to 7 for any additional accounts you want to credit or debit.
9. Save the voucher.
By following these steps, you can record both credit and debit in a single payment voucher in BUSY.

How do I configure in the report to show zonewise debtors in BUSY

For Zone Wise , We can add the debtors state or if mention Zone wise as Party Group then can add Custom Column Field and Filter accordingly.
Pls Follow the Below Steps for Custom Column in Reports:
Step 1: Click on Custom Column Option
Step 2: Mention the Format Name
Step 3: Click on Add New Column or Add New Row
For New Column :
Step 1: Mention the Heading - State orAccount Group, Position - After which column want to show ,Data type Field - Text and Alignment as per your need.
Step 2: Select the Field Value - Data Field
Step 3: Select the Category - Inventory or Accounting Vouchers Header or Account Master
Step 4: Select the Field Name - Party State or Party Group

How do I reconcile bills with payments in BUSY?

If you are using bill by bill feature in BUSY, then you reconcile your bills with payment by using these steps:
Step 1: Go to the Display menu and click on Account Books.
Step 2: Select Account Registers(Standard) and Choose Sales Register or Purchase Register.
Step 3: You can filter the report by party as One Party, All Parties, Selected Parties or Group of Parties.
Step 4: Enter the date range and set Y on Show Payment / Receipt Details.
Step 5: This report will show you the reciept payment amount with status.
Step 6: Also which bill payment is pending it will show in red color.
Alternatively you can also view Bills Receivable or Bills Payable report from outstanding analysis to check bill wise oustanding.

How do I add or remove columns in bills receivable?

If you want to add columns to a report, you can do so through custom columns:
Step 1: Open your report. On the upper side, you will find the options for custom columns.
Step 2: Click on custom column, then give a name in the format name field.
Step 3: Mention the heading Name, position, data type, alignment, and character.
Step 4: In the field value details, choose the data field.
Step 5: In the data field option, choose the category.
Step 6: Then choose the column you want in the report.
Step 7: If you do not want to see any predefined column, untick the column.
Step 8: Save the field and format.
Step 9: Now reopen the report with the format name that you created.

Why am I unable to see the detailed breakup of taxable value in the BUSY reports? How can I get the taxable value with item-wise rate and quantity details?

If you wants to check reports with tax bifurcations like sale or purchase register,follow these steps
Step 1 Go to display and then go to account books
Step 2 Go to account registers standard and then sale or purchase register
Step 3 Then select sale or purchase type and then party or group of parties
Step 4 Now select date range and enable show bifurcations of amounts and load the report
Step 5 Now you can check report including total sale or purchase,taxable and then breakup in cgst,sgst and igst and sale type
And also you can check in display sale or purchase register for tax bifuraction in gst reports as gst registers like sale or purchase registers