Frequently Asked Questions

Solutions to common issues related to Accounting ReportsAccount Books.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What types of filters can be applied in purchase and sales registers?

To apply filter on sale and purchase register you can press F7 key and can apply filter on every column present in the report .

Why is the credit balance more than the taken receipt voucher?

The credit balance is more than the taken receipt voucher because the amount received is more than the sales made, resulting in a credit balance.

Where can I find purchase register to customize in BUSY

Under Display Menu, There are Multiple Account and Inventory Purchase Register can configure it through cutsom column. For More Customization can contact to Channel Partner.

How do I preview the register before printing in BUSY

Pls Follow the Below Steps :
Step 1: Opening the register as per your requirement
Step 2: Click on Print Option
Step 3: Click on Preview option

The monthly sales report seems incorrect, what could be wrong?

If the data is not showing correct in the sales report then make sure you have entered all the entries properly with the correct amount.

How can we check Party day book?

To check Party day book follow the below steps:
Step 1: Go to Display > Account Book > Account Day Book > select Party master

I want to add some additional columns like Item Name, Quantity, Rate in the Supply Outward Register in BUSY. How can I do this?

If you want to add additional columns like-item name,Quantity,Rate in the supply outward register in BUSY you can add custom column in that report

Can we export custom column format in excel or any other format? So it can be directly import from one to another company.

Yes we can export custom column format in xml file and then import in other compnay.
This will import in same type of report only.

I want my party ledger statement/report cleaned up to remove extraneous info. What do I need to change in the settings?

To remove extra info. from you party ledger, while opening party ledegr disable unnecessary option e.g. - short/long narrantion,item details >bill reference details etc.

I double clicked on the net sale column header but it didn't sort the report. What am I doing wrong?

Open Sale register then double click on sale amount column header, it will sort the amount. If not sorting might the report is fixed.
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