Frequently Asked Questions

Q: What are the four options available to add custom columns in BUSY reports

BUSY has three options to add custom columns which are: 1. Data Field, 2. Formula Based, 3. SQL Query.

Q: I am getting double entries or incorrect entries for purchases in BUSY How do I correct or delete these entries

Open purchase ledger and open the duplicate voucher then press default shortcut key "f8to delete duplicate purchase voucher

Q: BUSY is showing my bill is paid but the vendor's records show it is still outstanding. What should I do?

If BUSY is showing that bill is pais then check party ledger and correct the entries posted .

Q: There seems to be an unexplained discount showing up. Where should I look to find the cause?

To find the unexplained discount , open the voucher in whick discount is mentioned and check the transaction.

Q: Is there a way to compare sales numbers across two time periods in the same report?

No, you cannot compare sales across two time periods. You can select one time period at a time.

Q: Can I customize or filter the reports by date range, product, customer, etc?

Yes, you can customize and filter the reports in BUSY by date range, product, customer, and other criteria.

Q: What reports can I run in BUSY to audit my entries and transactions?

There are various reports in BUSY to audit your entries such as: 1. Audit trail 2. User activity log 3. Reconciliation

Q: The invoices are not in date order. Can you sort them for me?

To sort the invoices by date you need to double click on the Data column in the report.

Q: How far back can I see old BUSY reports

You can see old BUSY reports as far back as the date when you started company in BUSY.

Q: How do I find previous invoices in the system?

To find previous invoices in system you can check account ledger and search by filter date range wise

Solutions to common issues related to Accounting Reports — Account Books.

Support

Step-by-step Answers

What are the four options available to add custom columns in BUSY reports

BUSY has three options to add custom columns which are: 1. Data Field, 2. Formula Based, 3. SQL Query.

I am getting double entries or incorrect entries for purchases in BUSY How do I correct or delete these entries

Open purchase ledger and open the duplicate voucher then press default shortcut key "f8to delete duplicate purchase voucher

BUSY is showing my bill is paid but the vendor's records show it is still outstanding. What should I do?

If BUSY is showing that bill is pais then check party ledger and correct the entries posted .

There seems to be an unexplained discount showing up. Where should I look to find the cause?

To find the unexplained discount , open the voucher in whick discount is mentioned and check the transaction.

Is there a way to compare sales numbers across two time periods in the same report?

No, you cannot compare sales across two time periods. You can select one time period at a time.

Can I customize or filter the reports by date range, product, customer, etc?

Yes, you can customize and filter the reports in BUSY by date range, product, customer, and other criteria.

What reports can I run in BUSY to audit my entries and transactions?

There are various reports in BUSY to audit your entries such as:
1. Audit trail
2. User activity log
3. Reconciliation

The invoices are not in date order. Can you sort them for me?

To sort the invoices by date you need to double click on the Data column in the report.

How far back can I see old BUSY reports

You can see old BUSY reports as far back as the date when you started company in BUSY.

How do I find previous invoices in the system?

To find previous invoices in system you can check account ledger and search by filter date range wise

Trusted by Industry Leaders

Ready to scale your
business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial

No Credit Card Required