Frequently Asked
Questions
Find Solutions to Common Issues Related to accounting-reports - account books
What reconciliation and auditing features does BUSY provide to review my accounts and entries?
BUSY provides several reconciliation and auditing features to review accounts and entries. These features include:
1. Bank Reconciliation: BUSY allows you to reconcile your bank statements with your accounting records. You can mark cheques as cleared or uncleared and enter the clearing date to ensure accurate reconciliation.
2. GST Reconciliation: The software provides a GST reconciliation feature that allows you to match your GST portal data with your accounting entries. This helps in identifying any discrepancies and ensures accurate GST reporting.
3. Audit Trail: BUSY has an audit trail feature that logs all user activities and changes made to transactions. This allows you to track who created or modified a transaction, providing transparency and accountability.
Why am I unable to see the detailed breakup of taxable value in the BUSY reports? How can I get the taxable value with item-wise rate and quantity details?
If you wants to check reports with tax bifurcations like sale or purchase register,follow these steps
Step 1 Go to display and then go to account books
Step 2 Go to account registers standard and then sale or purchase register
Step 3 Then select sale or purchase type and then party or group of parties
Step 4 Now select date range and enable show bifurcations of amounts and load the report
Step 5 Now you can check report including total sale or purchase,taxable and then breakup in cgst,sgst and igst and sale type
And also you can check in display sale or purchase register for tax bifuraction in gst reports as gst registers like sale or purchase registers
I made a payment to a vendor but I cannot see the details of the payment adjustment in the ledger. Where can I find this information?
To see the payment adjustment details in vendor ledger you need to follow the steps
1 go to the transaction menu and click on purchase voucher type then select the
voucher from the list and open it
2 click on party name and press alter M to modify and enable Bill by bill maintain option
and save
3 then at the time of saving purchase voucher generate new reference number and save
4 then again go to transaction menu and click on payment
5 go to list of payment and select the payment voucher in which showing issue and adjust
the reference number at the time of saving with the purchase voucher to see the effect in ledger
Why does the purchase invoices not appear in their respective ledger book?
If the purchase invoices are not displaying in their respective ledger, check the possible reasons:
1.Confirm that if the purchase invoice is posted with a zero value, it will not appear in the ledger report.
2.If a particular voucher has been canceled, it will also not appear in the ledger report.
3.Confirm that the correct party is selected in the purchase voucher, and make corrections if needed.
4.Check if any other account is incorrectly tagged in the item master instead of the purchase account. Correct the tagging if the wrong account is updated and then resave the invoice.
5.If the wrong account is tagged in the purchase type, correct the account tagging in the purchase account information field, and resave the invoice.
Where can I find the option to add/enable custom columns?
If you want to Add Custom Column, follow these steps:
Step 1: To do this, open your report. On the upper side you will find the options for custom columns.
Step 2: Click on custom column then give a name in the format name field.
Step 3: Mention the heading Name position, data type, alignment, and character.
Step 4: In the field value details choose the data field.
Step 5: In the data field option, choose the category.
Step 6: Then choose the column you want in the report & save.
Step 7: If you do not want to see any predefined column, untick the column.
Step 8: Save the field and format.
Step 9: Now reopen the report with the format name that you created.
I am not able to see one of my sales vouchers in the ledger. It shows in the sales list but not in the ledger. What should I do?
If you notice that a sale entry you made in BUSY is not showing up in the sale ledger, it could be due to using a different account for the sale either in the sale type or within the item master. To fix this, you should check the account used and correct it if necessary. If the issue is with the account within the item master, you should correct the account master then reapply the item at voucher level. If the issue is with the account within the sale type, you should correct it and then resave the voucher. Once the corrections are made, the voucher should start to show up automatically in the sale ledger.
Why is the unit price not showing in the customized purchase register? It only shows the total amount.
If Unit Price Not Showing in the Customized Purchase register, follow these steps:
Step 1: Open your report. On the upper side, you will find the options for custom columns.
Step 2: Click on custom column, then give a name in the format name field.
Step 3: Mention the heading Name, position, data type, alignment, and character.
Step 4: In the field value details, choose the data field.
Step 5: In the data field option, choose the category.
Step 6: Then choose the Unit column you want in the report.
Step 7: If you do not want to see any predefined column, untick the column.
Step 8: Save the field and format.
Step 9: Now reopen the report with the format name that you created.
Why am I getting error messages when trying to generate reports in BUSY? How can I fix this?
If you are getting error messages when trying to generate reports in BUSY
software then follow the given steps
Step 1: Take the Backup of the company
Step 2: Then follow the below given step for the reindex
Step 3: Go to the Housekeeping
Step 4: Then run the reindex function
Step 5: Then check again for the report
Step 6: if it shows 3354 then check in the short range and resave the voucher of that date wherein error is coming.
If still having same issue then you can contact us on our centerlized 24*7 helpline
number i.e. 8282828282 or 011-40964096.
You can also share your query on support@busy.in
How do i export my sale register report from BUSY?
If you want to export the sale register report from BUSY please follow these steps:
Step 1: Go to the display menu then click on account books
Step 2: Then click on account registers (standard) then click on sales register and open the report by selecting sale type as all,one or group wise and same for the party
Step 2: Then specify the date range and select the other fields as per the requirements
Step 3: Then open the report and then check
Step 4: Afterwards click on export button or press ALT+E key to export the report
Step 5: Then you can export the report in excel ,google sheet and in pdf etc as required
I want to delete some old custom reports in BUSY. What is the procedure?
To delete a custom column format that you have added in a report, you need to follow these steps:
Step 1: Open the report with the custom column format that you want to delete.
Step 2: Click on the Custom Columns button from the top.
Step 3: Click on Delete Format and proceed.
Furthermore if you customize any report then you can delete it by using these steps:
Step 1: Go to Administration and click on Utilities.
Step 2: Select Customization and then Custom Report.
Step 3: Choose Delete Custom Report and select the format from the dropdown list and press OK.
Note: Take latest backup of your data before making any changes.
