Frequently Asked Questions

Their could be multiple resons for not open or access the sales register file in BUSY 
 follow the steps to solve the issue 
 1 if the user you are using its dont have the rights to show the report then this problem can be happen to solve it open BUSY with admin user then modify user restriction and allow account books option from menu rights 
 2 it could be possible that you are following wrong steps to check the report in that case follow the steps 
 go to display menu and click on account books then click to account register standard then 
 click on sales register

If run time error 3354 occurs while opening the ledger book follow the below steps:
 
Step 1: Check the ledger report(Press Alt+L or go to display >account book >account ledger) in short range and find a single date in which error occurred.
Step 2: Open day book (Display >account book >day book) on the date in which the error was coming.
Step 3: Check all pure accounting vouchers (Journal , receipt , payment , contra) and correct those entries which are entered in an incorrect manner .
For example - In payment vouchers ,the single account is selected twice instead of one . Now we have to correct the entry and save it.

For Different column in Report you can add custom column but custom column option not available in basic and blue version of BUSY.
For add custom column please follow these steps:
1. Open particular Report
2. Then click on custom column and mention format name
3. Then press enter key and click on add new column
4. Mention heading name,position,data type
5. Then mention category in data field if you take item master or account master then mention 
 column position of account master or item master
6. Then click on field and choose field and save format 
7. Reopen Report in new format 
Further you can customize Report for customize you can contact to your registered dealer

You can access various reports related to sales, purchases, inventory, etc. in BUSY by following these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Display tab on the top menu bar.
Step 2: Under the Display tab, select Account Books and then click on Account Registers (Standard). This will open a list of different reports that you can choose from, such as sales register, purchase register, etc.
Step 3: To view the inventory status of your items, go back to the Display tab and select Stock Status. This will show you the current stock position of your items along with their rates and values.

If payment done by cheque then there should be a post dated cheque and a clearing date.
If you want to enter post dated cheques and track them in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on configuration.
Step 2: Under Configurations, select Features / Options and then click on the Accounts tab. Here, you will find the "Post Dated Cheques in Payment/Receipt Vouchersoption. Just click on the checkbox to turn it on.
Step 3: Now, when you enter Payment voucher from the Transactions menu, you can select Type as PDC and enter PDC Date.

To generate sales reports in BUSY, you need to Follow These Steps:- 
 1.In BUSY We have so many reports to see sales. 
 2.Go to the Display menu Then select GST Report 
 3.Then Select sales Register & select the following Options & see the report. 
 4.You Can Also See Report In Go to the Display menu Then select Accounts Books 
 5.Then Select Accounts Register (Standard). 
 6.Then Click on sales Register & See the Reports 
 7.You Can Also See Report In Go to the Display menu Then select Inventory Books. 
 8.Then Select Inventory Register (Standard). 
 9.Then Click on sales Register & See the Reports.

To check the Nett Sales amount instead of Gross Sales and selecting the date range while generating report 
 have to follow these steps:
 Step 1: Go to Display, then Account Books.
 Step 2: Under Account Books books option Click on Account Registers Standard
 Step 3: Then click on Sales register option, then Select all parties.
 Step 4: Then Menu window open there you can select the Date Range for generating Sales report.
 Step 5: In the same menu, there is option of Bifurcation of Amount that you have to make No and Make Y to Include Sales return in report and then you will get the Nett Sales report.

To Resolving errors in generating reports can be a multi-step and there are several things you can check to identify and resolve the problem:
Step 1: Understand the Error Message: Carefully read and understand the error message. It often provides valuable information about what went wrong.
Step 2: To update BUSY without errors, follow the steps It is also recommended to back up your data before updating and to close all other programs during the update process.
Step 3: Uninstall all old BUSY setups.
Step 4: Go to www.busy.in and download full BUSY setup of Latest Release.
Step 5: Click on run setup install and set data path.
Step 6: Also check Report format Excel, PDF.

Dealer List in BUSY as maintain in Account Master. Open the List of Account and Add the columng of GST Number, Address, Mobile Number through custom column then export it in Excel.
Pls Follow the Below Steps for Custom Column in Reports:
Step 1: Click on Custom Column Option
Step 2: Mention the Format Name
Step 3: Click on Add New Column
For New Column :
Step 1: Mention the Heading - GST Number, Position - After which column want to show ,Data type Field - Text and Alignment as per your need.
Step 2: Select the Field Value - Data Field
Step 3: Select the Category - Account Master
Step 4: Select the Field Name - GST Nature

You can search the last year voucher in the current financial year by opening the account ledger by using the shortcut key CLT+L or from below steps.
 Step 1: Click on Display
 Step 2: Then Account Books
 Step 3: Then Account Ledger
 Step 4: Then Account wise 
 Step 5: Then open the ledger by selecting the last year date range.
 Also can check in the Query system from below steps.
 Step 1: Click on Display
 Step 2: Then Query System
 Step 3: Then Query onTransactions
 Step 4: Then All voucher and mention the voucher number
 Also can check the past voucher by changing the last financial year from administration.