Frequently Asked Questions

To enter unpresented cheques and outstanding deposits in BUSY for reconciliation, follow these steps:
Step 1: Open BUSY and navigate to the Transaction section.
Step 2: Enter the transaction details and save it as PDC (Post Dated Cheque) for unpresented transactions.

Transactions from the previous year might continue to be visible in this year's reports for a variety of reasons. Potential explanations could include delays in processing or reconciling transactions, accounting adjustments or corrections, or the carry-forward of pending references.

You can find the source transactions of your bank account by comparing your bank statement with BUSY using the bank reconciliation feature. This will help you to match the transactions in both records and identify any discrepancies.

Sorry, in BUSY, you cannot directly import the bank statement feature for reconciliation. Therefore, you may be encountering the error for some other reasons. To investigate it further, feel free to call our Helpdesk at 8282828282.

Yes, there is a way to restore or roll back to a previous working version in BUSY. You can use the backup feature in BUSY to restore your data from a previous version.

Yes, there is a guide available for entering and reconciling data in BUSY. You can find it in the documentation or on website www.busy.in for reconciling data entry also check below link https://www.youtube.com/watch?v=-5-N71CcNd8&list=PLnaqf2FyjaBytoCGo0oZ8A6nWPoF9X0II

Yes, you can generate bank reconciliation reports in BUSY. This report will show your Cleared / Uncleared Entries and Bank Statement that help you to compare your book balance and bank balance.

Yes, I can help you with reconciling your bank statement. Please provide me with more details about the specific issues you are facing, and I will do my best to assist you.

To see bank reconciliation report in BUSY, you need to follow these steps : 
Step 1 : Go to display then select bank reconciliation
Step 2 : Open the report as required.

If why am I unable to clear entry of uncleared entry with the transactions in BUSY, you need to ensure that clearing date cannot not be before the entry date.