Frequently Asked
Questions
Find Solutions to Common Issues Related to accounting-reports - outstanding analysis
In BUSY, how can I check real-time outstanding bills and reconciliation status for a party?
To check real-time outstanding bills in BUSY, Follow these steps :
Step 1: Go to Display menu.
Step 2: Then click on outstanding analysis option.
Step 3: Select bills report as per your requirement like amount /bills receivable or amount/bills payable.
Step 4: Define the date period and check the...
The settlement report does not include my manual cash and bank receipt/payment vouchers. How can I get one report with all transactions including settlements as well as manual vouchers?
To include manual vouchers with settlement mode adjustment, you can add custom columns in a report. You can refer our outstanding analysis for custom column because in outstanding we get show adjustment details, through this you can get payment and receipt adjustment vouchers and we can add custom column of...
How do I record a sales returnpurchase return in BUSY
Recording Purchaseor sales in BUSY involves creating a Purchase or sales voucher or entry that captures the transaction details. Here's a step-by-step guide on how to record credit sales:
Step 1 :In the software's Transaction menu navigate to the Sales Return or Purchase Return Section. Look for an option that...
When I try to receive payment for a sale in BUSY its not adjusting the amount properly What should I do
If you're experiencing issues with receiving payment for a sale in BUSY and the amount is not adjusting properly, there may be an issue with the payment entry or the way it's being applied. Here are steps to help you troubleshoot and resolve this problem:
Step 1 : Double-check the...
I dont see some voucher entries in BUSY how do I view them
To view missing voucher entries in BUSY, you can try the following steps:
Step 1. Check the voucher entry date range: Make sure you are selecting the correct date range in BUSY to view the vouchers. If the vouchers were entered outside of the selected date range, they may not be visible.
Step 2. Verify the voucher type: Ensure that you are looking for the vouchers in the correct voucher type. BUSY categorizes vouchers based on their type, such as sales, purchase, payment, receipt, etc. Make sure you are checking the appropriate voucher type.
Step 3. Check the voucher number: If you know the specific voucher number, you can directly search for it in BUSY. Use the search or filter options to locate the voucher by its number.
Step 4 :BUSY often provides an audit trail feature that allows you to track changes to transactions. Review the audit trail to understand how the issue occurred and ensure that the corrections are accurately reflected.
Step 5 :Reconcile your inventory accounts to ensure that they match your physical stock levels and the corrected transfer entry.
Step 6 :If you encounter technical challenges or need assistance in resolving the issue, consider reaching out to BUSY's customer support for guidance.
How do I generate reports, manage receivables/payables and reconcile bank statements?
If you want to view Amount Receivables / Payables in BUSY, you can follow these steps:
Step 1: Open BUSY and select the company you want to work with. Then, go to the Display tab and click on Outstanding Analysis.
Step 2: Choose the Amount Receivable / Amount Payable that you want to view. You can filter the report by All Accounts, Group of Accounts or Selected Accounts. Then, enter the end date for tracking the outstanding amount and open the report.
To reconcile your bank accounts in BUSY, you can follow these steps:
Step 1: First turn on the Bank Reconciliation feature by using the below steps:
(i) Go to Administration
(ii)Configurations
(iii)Feature/Options
(iv)Accounts.
(v)Here, you can check the box next to Bank Reconciliation
and save.
Step 2: To Reconcile your bank entries follow these steps:
(i) Go to Display tab.
(ii) Select "Bank Reconciliation" option and click on
"Show Uncleared Entries".
(iii) Select your bank account and date range.
(iv) To clear an entry from the report find the entry that you want to
clear. Press F4 on your keyboard to open the clearing window
enter the clearing date as per the statement and click on the OK button.
What steps should I take if a receipt voucher contains an error
If you encounter an error in a receipt voucher, it's important to address it promptly to maintain accurate financial records. Here are the steps you should take to correct a receipt voucher with an error:
Step 1 :Carefully review the receipt voucher to identify the specific error. It could be a mistake in the amount received, the date, the payee's information, or other details.
Step 2 :Different errors may require different corrective actions.
Step 3 :Refer to your company's accounting policies and procedures to understand how errors should be corrected.
Step 4 :If it's a minor data entry error, you may be able to correct it directly in the receipt voucher.
Step 5 :If the voucher needs to be voided and reissued, follow your company's procedures for voiding and reissuing vouchers.
Step 6 :. This may involve making a note in the voucher itself explaining the error and correction, as well as referencing any related journal entries.
Step 7 :If your company has a specific approval process for correcting financial documents, ensure that the correction is approved by the relevant personnel before finalizing it.
Step 8 :Have a second set of eyes review the correction to ensure accuracy and compliance with accounting standards.
How do I create a new sales invoicebill in BUSY but it says the reference number already exists
Recording Purchaseor sales in BUSY involves creating a Purchase or sales voucher or entry that captures the transaction details. Here's a step-by-step guide on how to record credit sales:
Step 1 :In the software's Transaction menu navigate to the Salesor Purchase Section. Look for an option that allows you to create a new sales voucher.
Step 2 :Begin by selecting the customer to whom you are making the Purchaseor sale. If the customer is not already in your database, you may need to create a new customer account with their details.
Step 3 :Specify the appropriate Purchase orsales ledger for the type of product or service being sold. The {Purchase or sales ledger helps categorize the sale for accounting and reporting purposes.
Step 4 :Enter the details of the Purchaseor sale, including:
Date of the sale,Invoice or reference number (if applicable).Description of the items or services sold.,Quantity sold,Unit price or rate,Any applicable taxes or discounts.
Date of the Invoice or reference number (if applicable).Description of the items or services Purchase.,Quantity ,Unit price or rate,Any applicable taxes or discounts.
Step 6 :Review the Purchaseor sales voucher entry for accuracy. Ensure that all details are correct. If everything looks good, save the entry.
How to register a new customer and record sales in BUSY
Recording Purchaseor sales in BUSY involves creating a Purchase or sales voucher or entry that captures the transaction details. Here's a step-by-step guide on how to record credit sales:
Step 1 :In the software's Transaction menu navigate to the Salesor Purchase Section. Look for an option that allows you to create a new sales voucher.
Step 2 :Begin by selecting the customer to whom you are making the Purchaseor sale. If the customer is not already in your database, you may need to create a new customer account with their details.
Step 3 :Specify the appropriate Purchase orsales ledger for the type of product or service being sold. The {Purchase or sales ledger helps categorize the sale for accounting and reporting purposes.
Step 4 :Enter the details of the Purchaseor sale, including:
Date of the sale,Invoice or reference number (if applicable).Description of the items or services sold.,Quantity sold,Unit price or rate,Any applicable taxes or discounts.
Date of the Invoice or reference number (if applicable).Description of the items or services Purchase.,Quantity ,Unit price or rate,Any applicable taxes or discounts.
Step 6 :Review the Purchaseor sales voucher entry for accuracy. Ensure that all details are correct. If everything looks good, save the entry.
How do I enter a new sale into BUSY
Recording Purchaseor sales in BUSY involves creating a Purchase or sales voucher or entry that captures the transaction details. Here's a step-by-step guide on how to record credit sales:
Step 1 :In the software's Transaction menu navigate to the Salesor Purchase Section. Look for an option that allows you to create a new sales voucher.
Step 2 :Begin by selecting the customer to whom you are making the Purchaseor sale. If the customer is not already in your database, you may need to create a new customer account with their details.
Step 3 :Specify the appropriate Purchase orsales ledger for the type of product or service being sold. The {Purchase or sales ledger helps categorize the sale for accounting and reporting purposes.
Step 4 :Enter the details of the Purchaseor sale, including:
Date of the sale,Invoice or reference number (if applicable).Description of the items or services sold.,Quantity sold,Unit price or rate,Any applicable taxes or discounts.
Date of the Invoice or reference number (if applicable).Description of the items or services Purchase.,Quantity ,Unit price or rate,Any applicable taxes or discounts.
Step 6 :Review the Purchaseor sales voucher entry for accuracy. Ensure that all details are correct. If everything looks good, save the entry.
