Frequently Asked
Questions
Find Solutions to Common Issues Related to accounting-reports - outstanding analysis
Who can I contact for additional support with BUSY
To contact a BUSY technician for help, you can reach out to their customer support team through their website or call their helpline at +91-8282828282 or 011-40964096 24 or7 .
Does BUSY integrate with other accounting systems
To contact a BUSY technician for help, you can reach out to their customer support team through their website or call their helpline at +91-8282828282 or 011-40964096 24 or7 .
How do I track receivables/payables in BUSY?
To track receivables/payables in BUSY,Follow the below steps:
1. Go to Display then outstanding Analysis
2. Amount Receivable / Payable
3. Select all accounts then date range
4. View report as per required filters
I have an unpaid invoice that is more than days old but it is not showing in the - days bucket. Why is this happening?
If you have unpaid invoice that is more than 30 days old, it will reflect in the 30-60 days age bracket instead of 0-30 days in the ageing report.
The custom column I added to aging report is not populating with data from account master. What could cause this?
The custom column which added in the ageing master then make sure that you have selected the correct field of the required field type in the custom column configuration.
How can I customize reports to show only specific groups of customers?
When you open Bills Receivable / Payable reports in BUSY, you can select the option Group of Accouns and can filter the report by a specific group of customers.
I'm having an issue processing payroll. Can you help me troubleshoot?
Yes, I can help you troubleshoot the issue with processing payroll. Can you please provide more details about the problem you are facing?so that we can resolve your query
Outstanding payments are being calculated from the wrong date. How can I change the date it uses?
Outstanding payments are being calculated from the wrong date to change date you need to modify particular voucher and change invoice or reference date then save it .
The salary components I need are missing in BUSY. How can I add new salary components?
To add new salary component, you need to follow:
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : Salary component
Step 4 : Add
Why is the software not showing outstanding amounts from previous years?
If the software not showing the outstanding amount from previous year then may be your bill references not carry forwarded properly and you have splited the financial year.