Frequently Asked Questions

To contact a BUSY technician for help, you can reach out to their customer support team through their website or call their helpline at +91-8282828282 or 011-40964096 24 or7 .

To contact a BUSY technician for help, you can reach out to their customer support team through their website or call their helpline at +91-8282828282 or 011-40964096 24 or7 .

To track receivables/payables in BUSY,Follow the below steps:
1. Go to Display then outstanding Analysis
2. Amount Receivable / Payable
3. Select all accounts then date range
4. View report as per required filters

If you have unpaid invoice that is more than 30 days old, it will reflect in the 30-60 days age bracket instead of 0-30 days in the ageing report.

The custom column which added in the ageing master then make sure that you have selected the correct field of the required field type in the custom column configuration.

When you open Bills Receivable / Payable reports in BUSY, you can select the option Group of Accouns and can filter the report by a specific group of customers.

Yes, I can help you troubleshoot the issue with processing payroll. Can you please provide more details about the problem you are facing?so that we can resolve your query

Outstanding payments are being calculated from the wrong date to change date you need to modify particular voucher and change invoice or reference date then save it .

To add new salary component, you need to follow:
 Step 1 : CLick on administration
 Step 2 : Masters
 Step 3 : Salary component
 Step 4 : Add

If the software not showing the outstanding amount from previous year then may be your bill references not carry forwarded properly and you have splited the financial year.