Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - company configuration
How can I add a contact number to my firms name and address on the invoice?
To add a contact number to your firm's name and address on the invoice in BUSY below are the steps to do it:-
If Using Standard format:-
Step 1: Click on the Company menu then click on the Edit Company option.
Step 2: From there you can update your Contact number it'll automatically update in Sale Invoice standard format.
If Using Design format:-
Step 1: Go to the Administration menu.
Step 2: Then click on Invoice document printingStep 3: From there click on Voucher type then format after that click on Header option from there you can update Contact number.
The portal says my GST username is not specified in GST configuration. What does this mean and how can I resolve it?
when your Portal says my GST username is not specified in GST configuration then you need to configure your GST portal's username in GST configuration, because GST username used for the download GSTR reports in BUSY for reconciliation with BUSY data or direct upload GSTR 1 e-return on GST portal for configure GST portal username in BUSY follow these steps.
step 1: Go to the Configuration under administartion menu
step 2: open configuration then click on features and option then click on GST/VAT tab
step 3: then specified GST portal username and save configuration.
How do I create a new company/account in BUSY from scratch? What are the steps?
To create a new company/account in BUSY from scratch, you need to follow these steps:
1. Open BUSY and click on 'Create a new company' option.
2. Enter the required details such as company name, address, financial year, and other relevant information.
3. Set up your chart of accounts and create new ledger accounts for your company.
4. Create masters for items, units of measurement, and other relevant details.
5. Set up your billing and invoicing preferences.
6. Save your changes and start using your new company/account in BUSY.
When I tried to update the state within the party master, Delhi was not showing up. What should I do?
When Delhi state is not showing up while updating the state below are the steps to follow:-
Step 1: You can create a New Delhi state. For it go to the administration menu then sub menu master.
Step 2: Then click on miscellaneous masters then click on State option after that click on Add button and create a new state master.
Step 3: Alternatively you can use shortkey to create a new state master from party master itself for this after opening party master you have to keep cursor in front of state option and press F3.
Why am I unable to see the option to enter my business place and PIN code in BUSY?
To fill business place and PIN code in BUSY you can follow the steps.
Step 1. Go to company menu click
Step 2. Edit company click
Step 3. You will get the option of address and pincode to fill
Step 4. Now fill the pincode and address.
There is one more option to fill place and pincod to generate e invoice.
Step 1. Go to administration menu click
Step 2. Configuration click
Step 3. Features or options click
Step 4. Gst/Vat click
Step 5. Enable e invoice
Step 6. Fill place and pincode.
What is the process to delete an existing company and re-create it without GST?
To delete an existing company and re-create it without GST in BUSY, you can follow these steps:
1. Open the software and go to the 'Company' menu.
2. Select 'Delete Company' option.
3. Choose the company you want to delete and confirm the deletion.
4. Once the company is deleted, go to the 'Company' menu again.
5. Select 'Create Company' option.
6. Fill in the required details for the new company, but do not enable the GST option.
7. Complete the creation process and the new company will be created without GST.
How do I configure BUSY for invoicing and billing?
If you want set up BUSY for invoicing or billing, you can follow these steps:
Step 1: Open BUSY & Create your company with required details under the 'Create Company' tab.
Step 2: After that setup username & password for login into your company.
Step 3: Now you can create your Items and Parties by using these steps:
(i) Administration
(ii) Master
(iii) Select Item/Account as per the need.
Once you have completed these steps, BUSY is set up for recording and managing your day-to-day transactions & invoices, generating reports, and utilizing other features of the software.
How do I check if the directory in demo mode is set correctly?
To check if the directory please follow the below steps:
Step 1: Company menu ( before opening the company)
Step 2: Click on data dierctory option and then cross check the data location
Step 3: Click on open company option of company menu
Step 4: Then demo regisration window will appear thn you have to register your demo mode so,you have to do demo registration so that you can check your data that whether all the companions are showing in the list or not to cross check data directory is correctly set or not.
Only one of my BUSY company files seems to be accessible. Why can't I open the others?
If you are not able to access the other companies files then follow the below steps.
Step 1: Make sure that the company files should be in proper format and main db.bds file should be there in each company.
Step 2: If the company files are corrupted then need to contact to the channel partner or data recovery person.
Step 3: If the company files are proper but still not showing the data then can check by changing the data location.
Step 4: Ensure that you have full access rights to view the all companies.
Why can't I generate GST invoices in BUSY from the computer, and what should I do?
To generate GST invoices in BUSY , you may follow below steps:
Step 1: Enable GST in desired company.
Step 2: To enable, Go in administration.
Step 3: Then select configuration under it, click on feature/options.
Step 4: Then go in GST/VAT, enable GST and specify GSTN in given option.
Step 5: Define type of dealer and filling frequency.
Step 6: Create default masters for GST.
Step 7: Save the configurtion.
Step 8: Create desired vouchers.
Further can share concern on support@busy.in
