Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - hardware configuration
Printer not working in BUSY on battery power. Steps to resolve the issue.
The issue of printer not working in BUSY on battery power can be resolved by checking the battery power level and ensuring it is sufficient. If the issue persists, try connecting the laptop to a power source or using a different printer.
BUSY is not detecting my printer. How do I check the printer configuration?
To check the printer configuration in BUSY, go to :
Step 1 : CLick on Administration
Step 2 : Then Configuration
Step 3 : And then Hardware Configuration.
Step 4 : From there, you can select the default printer driver and specify the page length.
Can you help me adjust the margins so that my data doesnt get cut off when I print or export it?
To adjust the paper margin if cutting off when print or export it, follow the below steps:
Step 1: Go to administration menu then click on configuration sub menu.
Step 2: Select hardware configuration and here decrease the margin and shrinkage percentage then check.
I tried changing the lines per page configuration but it didn't fix my printout issue. What else can I try?
if you tried changing the lines per page configuration but it didn't fix your printout issue you can try to solve it by adjusting its top and left margin and by shrinking it between 90 to 100 from the hardware configuration
The invoice printout margins are uneven in BUSY. How can I center the invoice and adjust the margins?
To Adjust the uneven margins in invoice printing follow the steps
Go to configuration and click on hardware configuration then set the left mergin and shrink
page minimum 90 percent as per your requirement and save
I'm trying to print checks in BUSY but the printer alignment is off. How can I fix this?
To fix the printer alignment issue when printing checks in BUSY,please follow steps:
Step 1 : Nevigate to the Administration menu
Step 2 : go to configuration
Step 3: Select Hardware configuration
Step 4: set the printer and other configuration.
Why does the printer setting get removed after saving it in the software?
If you have set the default printer settings under the hardward configuration tab, it will not remove automatically. Further if its remove then you need to check if printer driver is not uninstalled from your system.
Can you help me select the printer?
Yes, I can help you select the printer in BUSY Please follow these steps:
Step 1: Go to administration then select configuration.
Step 2: Now choose hardware configuration and set default print and click on save button.
How to set default printer in BUSY?
To set the default printer in BUSY from the below steps.
Step 1: Click on Administration and then configuration
Step 2: Then hardware configuration and select the printer from the dropdown and save it.
Is there a setting I can tweak for proper PDF invoice printing?
Yes, BUSY has hardware configuration option which has many settings/options through which you can adjust paper top and left margin & can specify line per page etc. for proper invoice printing