Frequently Asked Questions

The invoice shows incorrect GST Details in BUSY,If your company GST details is showing incorrect,so to resolve this you can follow given steps:
 Step 1:Go to Administration menu,
 Step 2:Click on configuration,
 Step 3:Click on Features and Option,
 Step 4:Click GST/VAT tab, Here you can check your GST Number and other details.
 If your Party GST is showing incorrect so you can check these things:
 Step 1: Open that Party master in modify mode,press ALT + M,
 Step 2: Here you can Check and validate GST number is it validated or not.

You can change the sales tax percentage mapping for entries already made .
To change the sales type follow the below mentioned steps: 
Step 1: Go to Administartion and then Masters
Step 2: Click on Item and then select the Item in which you want to change 
Step 3: Open the item master and change the GST rate 
Step 4: Save the changes
Step 5: Take the data Backup 
Step 6: After backup Go to House keeping 
Step 7: Run regenerate dual voucher
 After this process sales tax will be changed in already made vouchers.

To generate a delivery challan from BUSY , please follow below steps: 
Step 1: Go to Administration menu and then Configuration tab 
Step 2: And then select Features and Options and select Inventory tab 
Step 3: And then Enable the Sale Challan Option then On Configuration can restrict as per your need.
Step 4: After then go to Transaction and select Material Issue to party voucher option
Step 5: And then select Add and then select Sales Voucher
Step 6: Pick Sales Order through F11 Shortcut Key in Sales Voucher. ( Party should be Same)

To create B2B invoices You need to follow some steps: 
 Step 1: Go to Administration and then click on Master. 
 Step 2: Now click on Accounts master and click on modify. 
 Step 3: Select accounts name for whom B2B Invoice will create and select type of dealer as Registered. 
 Step 4: Now enter GSTIN and save the master. 
 Step 5: Now enter voucher and select sale type for tax invoice and select registered party name and enter other details by doing this you can create B2B invoices.

Errors or negative balances in stock transfer can occur due to various reasons such as missing entries, incorrect quantities, location errors, or other issues, Also you should check the warning alarms and Additionally, negative balances can also occur if there is no stock in a particular stock or might enable few feature like,Parameter, batch number, so need to check configuration of such feature. or if an incorrect entry is made. It is important to maintain proper stock transfer records and ensure that all entries are accurate to avoid errors and negative balances.

To delete an entry in BUSY, you can go to the respective voucher (e.g., Sales, Purchase, Journal) you can follow these steps
 Step 1: If you want to delete Sales voucher entry Go to Transactions Menu.
 Step 2: Click on Sales voucher and modify.
 Step 3: after modify go to Item entry if you want to remove or delete any entry, Right chick on which you want to remove or delete.
 Step 4: or click on entry line and enter F9. Confirm the deletion when prompted.
 Step 5: click on Save voucher.

You can record a stock transfer from Main branch to Sub branch in BUSY
 Please follow the given steps
 Step 1 First create branches in BUSY software
 Step 2 Tag Material and series in Branches
 Step 3 Do synchronize masters in Branches
 Step 4 Do stock transfer entry from Main branch
 Step 5 Do synchronize transaction from Main branch to Sub branch
 Further if you have any query, you can contact on our toll free helpline number 8282828282 or on landline 01140964096, let me tranfer your call to our support executive

Yes, in BUSY, you can add a direct head for discounts without affecting tax calculations by creating a separate ledger for discounts and setting its tax category as 'Exempt',please follow below steps:
Step 1: Go to Transaction menu and select Sales voucher type from submenu.
Step 2: Click on Add Option.
Step 3: Now fill voucher header details like , date , voucher number, MC Name , Sale type.
Step 4: And Select the Exempt sale type for non taxable value invoice or zero rated voucher. 
Step 5: Add other details and save the voucher.

If you want to add separate billing shipping addresses for each invoice then please
 follow the given steps
 Step 1: Go to administration menu then configuration then voucher series 
 configuration then select sale voucher then series then voucher 
 configuration
 Step 2: Then look for separate billing shipping detail option select it and turn it to y
 for enable then save.
 Step 3: Now while entering details in sale voucher you will get a window of billing
 shipping details here you can add the shipping addresses for each invoice.

To link inventory to invoice need to create Item so you can follow some steps: 
 Step 1: Go to Administration and then click on Master. 
 Step 2: Now click on item master and then select Add option. 
 Step 3: Now enter item name and other necessary detail and save the item master. 
 Step 4: Now Go to Transaction and then click on any inventory voucher and from that type of voucher you can In and out your stock and your stock or inventory will be maintain.