Frequently Asked Questions

To resolve this issue , please follow below steps:
Step 1:Go to the administration menu and then masters  for each item in your  invoices.
Ensure that the correct tax rate and tax type are selected for each item.
Step 2:Confirm that the correct tax rate is selected for the  invoices.
Step 3:Check the tax category configuration.Check that correctly to calculate GST amounts accurately.

To check the tax calculation mismatch in BUSY, check the following points:
Step 1: Ensure that the GST rate is defined in the item master correct
Step 2: Select the appropriate tax type for the parties based on their state
Step 3: Make sure you haven't selected the wrong sales/purchase type along with the party
Step 4: Press F4 to apply tax for multi-rate sales/purchase types

Here are the steps below need to follow:
Step 1: To add or remove a sale type for reverse charge on your sale invoice under Transaction menu.
Step 2: And then select modify and you need to go to the sale voucher and click on the Sale Type option. 
Step 3: From there, you can add or remove the sale type for reverse charge.

To correct serial numbers in invoice if wrongly updated, you can follow these steps in BUSY :
Step 1: Open the sales invoice that needs correction.
Step 2: Go to the line item with the incorrect serial number.
Step 3: Double-click on the line item to edit it.
Step 4: Update the serial number to the correct value.
Step 5: Save the changes to the sales invoice.

To add the stock in company as per physical stock in your shop, you need to follow these steps :
Step 1: Take data backup from company menu backup data option.
Step 2: Go to transactions then selct physical stock voucher.
Step 3: Click on add option load the item list and define the stock as per your physical stock and click on save button.

Unable to generate invoice in BUSY. What to configure for invoice generation? 
 You can follow some steps to generate invoice in BUSY: 
 Step 1: Go to Transaction and click on required invoice. 
 Step 2: Now enter all the required details in voucher and make sure all details should be correct and save the voucher and print the invoice.

Yes, it is possible to update the price in existing purchase order by follow these steps:
Step 1: Go to transaction section then click on purchase order voucher.
Step 2: Choose modify tab then specify voucher series, date and voucher number and click on ok tab.
Step 3: Now, modify the invoice and save it.
Note- You cannot modify purchase order if it is already adjusted.

If you have enter bill and not reflecting in list then please follow the given steps
 Step 1: Make sure you have saved voucher properly
 Step 2: Make sure you are checking right report.
 Step 3: Make sure you are using with super user if sub user then please ask super user
 to provide full right to view all reports.

If the batch wise reference window not appears while creating the sales challan please ensure given below points:
1. Make sure batch wise details feature should be enabled from inventory tab
2. Ensure that you are using standard and onwards model because batch-wise details feature is not available in basic edition
3. Make sure batch-wise detail feature is enabled from the item master 

Yes, in BUSY you can reduce the stock quantity of a specific item without having to update the master balance every time by making a sales transaction for that item.Please follow below steps:
Step 1: Go to Transaction menu and then select Sales and then select add option.
Step 2: You can open the voucher in add mode and make the necessary changes.