Frequently Asked Questions

To create a sale type master for export in BUSY, follow these steps:
Step 1: Go to the administration menu, then select Masters and click on Sale Type.
Step 2: Click on Add then enter the sale type name and select the required taxation type.
Step 3: Select Region as Central and tick on Export in the type of transaction.
Step 4: Choose tax calculation as Single Tax Rate or Multi Tax Rate as per your requirements.
Step 5: After creating it, add a sale voucher from the transactions menu and select that sale type.

To mark a party as unregistered in BUSY, you need to follow these steps:
 Step 1: Go to the Administration tab and click on the Masters. 
 Step 2: Select Account and then click on Modify. 
 Step 3: Select the party that you want to mark as unregistered. 
 Step 4: Choose Un-Registered in the Type of Dealer field and remove GSTIN if specified. 
 Step 4: Click on Save to apply the changes. 
 Note: Take latest Backup of your data before make any changes in your data.

To export your customer database from BUSY, you can follow these steps:
 1. Open BUSY.
 2. Go to the "Masters" menu.
 3. Select "Parties/Ledgers" option.
 4. Choose "Customers" from the list.
 5. Click on the "Export" button.
 6. Select the desired file format (Excel, CSV, etc.) for the export.
 7. Choose the location where you want to save the exported file.
 8. Click on the "Export" button to start the export process.
 9. Once the export is complete, you can find the exported customer database file at the specified location.

when updated the specify sale and purchase acc item master in BUSY, you need to done regenrate dual vouchers, for this option follow these steps:
Step 1: GO to housekeeping menu
Step 2: Click on regenerate dual vouchers option.
Step 3: then Mark option you can proceed i have an latest backup and click on ok option.
Step 4: Then mark option of item and enter name of item 
Step 5: Then click on Ok option
Step 6: After complete the process of regenerate dual vouchers and then check that item effect the accounts balances

If you are unable to save the changes after update the required details in the pary masters then you need to check the below points :
1. Check that user have the proper rights to modify the masters, or you can try to modify with the Super User.
2. Check if there is any run time error appearing during master modification 
3. If it shows any error message then you need to run reindex database from the housekeeping menu.
4. If the error still persist then share the data with us on support@busy.in

If you have two tax slabs based on the price for an item, then you can configure it by using these steps:
Step 1: Go to administration menu then select masters and click on tax category.
Step 2: Click on add then specify the name, type and GST rate then set Y on change tax rate on the basis of price.
Step 3: Select either net price or MRP, proper sign and amount then the another tax rate.
Step 4: Save this tax category then open the item master and specify this tax category.

Yes,  Multiply expenses when producing a quantity mentioned in the bill of material in BUSY ,
Step 1: Go to Administration Menu and the  click on the Masters Tab.
Step 2: After these select Bill of Material option and click onn the Add tab.
Step 3 : Add the relavant details of the Bill of material Masters and specify the Expenses amount as per unit . 
Step 4:  Save the Bill of material master and while creating a Production voucher select this particular BOM and apply the Item wise expenses.

In BUSY, you can create an invoice with items based on unit conversion. If the main unit and alternate unit specified in the Item master are different from the unit appearing in the voucher, check the unit conversion for main or alt unit as specified in item master.
To check the unit conversion, follow these steps:
Step 1: Go to administration section then click on master menu
Step 2: Choose the unit conversion option then click on list
Step 3: Now, check the conversion of unit which has updated in particular item master.

To update customer and vendor details in BUSY, you can follow these steps:
 Step 1: Open BUSY and select the company you want to work with. Then, go to the Administration tab and click on Masters.
 Step 2: Select Account and click on Modify. Choose the Account/Vendor of which you want to change name.
 Step 3: After open Account Master window you can edit and save changes.
 Make sure to take latest backup of your data before make any changes. To do the same can follow these steps:

If charge wrong tax follow these steps:
for this you have to check tax category and sale type for check tax category follow these steps:
1. Go in Administration then go in master 
2. Then go in item then click on modify and select item 
3. Then press Alt+M on tax category and check tax rate 
For check sale type follow these steps:
1. Go in Administration then go in master 
2. Go in sale type and select sale type 
3. Open in modify form then check taxation type should be Exempt