Frequently Asked Questions

Q: I need to change the customer name on an invoice. How can I edit the customer details?

To change the customer name on an invoice in BUSY, you can edit the customer details by opening the invoice and manually updating the customer name field.

Q: Can I enter a GST number in the party ledger if my type of dealer is uregistered?

You can only enter a GST number in the party ledger if your type of dealer is selected as registered,government body,UIN holder and composition in BUSY software.

Q: The alphabetical party list is not working in some reports. How to fix this?

When alphabetical party list is not working in some reports you need to double click on name or account in heading. It will automatically sort by alphabetically.

Q: What do the shortcut keys ALT+L and ALT+K do in BUSY?

The shortcut key ALT+L is used to open a ledger account and ALT+K shortcut used for lock BUSY while working in BUSY you can lock BUSY screen.

Q: How to locate a hardware configuration in BUSY?

To locate a hardware configuration in BUSY follow below steps: Step 1: Go to administration menu then select configuration option. Step 2: Then under configuration select hardware configuration option.

Q: Do I need to check all voucher individually after increasing the maximum entries or is there a way to reload all at once after increasing the limit?

No, there is no need to check all each voucher individually after increasing the maximum entries.Maximum entries will be increase automatically after once increase from configuration.

Q: I'm trying to print checks in BUSY but they aren't aligning properly. How can I fix the check template?

If your check print is not aligning properly you can fix it by adjusting its top ,left margin and by adjusting its height and width etc

Q: I made some configuration changes in BUSY but they are not saving. What could be the issue?

Please provide more details about the changes made in BUSY and the error appeared while saving the configuration so that we can asssit in better way.

Q: Is it safe to delete certain files like license or dongle files in BUSY?

No, it is not safe to delete certain files like license or dongle files in BUSY as they are necessary for the software to function properly.

Q: How can I pick up rates for my items automatically in BUSY?

For picking rate from items automatically enter sale purchase rate in item master and enable option from pricing mode "pick from item master" from Inventory Module

Solutions to common issues related to Configurations — Other Configurations.

Support

Step-by-step Answers

I need to change the customer name on an invoice. How can I edit the customer details?

To change the customer name on an invoice in BUSY, you can edit the customer details by opening the invoice and manually updating the customer name field.

Can I enter a GST number in the party ledger if my type of dealer is uregistered?

You can only enter a GST number in the party ledger if your type of dealer is selected as registered,government body,UIN holder and composition in BUSY software.

The alphabetical party list is not working in some reports. How to fix this?

When alphabetical party list is not working in some reports you need to double click on name or account in heading. It will automatically sort by alphabetically.

What do the shortcut keys ALT+L and ALT+K do in BUSY?

The shortcut key ALT+L is used to open a ledger account and ALT+K shortcut used for lock BUSY while working in BUSY you can lock BUSY screen.

How to locate a hardware configuration in BUSY?

To locate a hardware configuration in BUSY follow below steps:
Step 1: Go to administration menu then select configuration option.
Step 2: Then under configuration select hardware configuration option.

Do I need to check all voucher individually after increasing the maximum entries or is there a way to reload all at once after increasing the limit?

No, there is no need to check all each voucher individually after increasing the maximum entries.Maximum entries will be increase automatically after once increase from configuration.

I'm trying to print checks in BUSY but they aren't aligning properly. How can I fix the check template?

If your check print is not aligning properly you can fix it by adjusting its top ,left margin and by adjusting its height and width etc

I made some configuration changes in BUSY but they are not saving. What could be the issue?

Please provide more details about the changes made in BUSY and the error appeared while saving the configuration so that we can asssit in better way.

Is it safe to delete certain files like license or dongle files in BUSY?

No, it is not safe to delete certain files like license or dongle files in BUSY as they are necessary for the software to function properly.

How can I pick up rates for my items automatically in BUSY?

For picking rate from items automatically enter sale purchase rate in item master and enable option from pricing mode "pick from item master" from Inventory Module

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