Frequently Asked Questions

To reflect the new tax rate in invoice, remove the item which is already entered by using the shortcut key F9 and then again enetred it then save the voucher successfully.

Here are the steps to resolve this issue : 
Step 1: Go to House keepingmenu 
Step2 : Select and run reindexed database 
Step 3 : before proceeding this utility take backup

The correct way to edit auto-generated vouchers in BUSY is to delete the existing voucher and create a new one with the desired changes. Auto-generated voucher numbers cannot be manually edited.

When Bill to location should be minimum 3 character: 
 You need to Mention in Party master station and pincode. 
 In Transport window you need to mention in station pincode.

To Create new account master you need to follow these steps:
Step 1: Go to Administration.
Step 2: Click on masters.
Step 3: Go to Account select add then feed all details and save.

You will first need to inform us about the specific problem or error you are encountering in BUSY ,After that, we will be able to provide you with some guidance.

If you want to set warnings and restrictions then please follow the given 
Steps
Step 1: Go to administration menu then configuration.
Step 2: Then select warning alarm as per your requirement.

To access the features option in BUSY, follow these steps:
Step 1: Go to administration then select the configuration tab
Step 2: Click on features/option and access the required tab in same.

To contact a BUSY technician for help, you can reach out to their customer support team through their website or call their helpline at +91-8282828282 or 011-40964096 24 /7 .

To provide feedback for the service received from BG support for BUSY , you can email your feedback to support@busy.in or use the feedback option available on their website.