Frequently Asked
Questions
Find Solutions to Common Issues Related to configurations - other configurations
Should I only backup the ledgerform that is having the problem or all ledgersforms
It is recommended to backup all the data, not just the one with the problem.
How can I add pictures of my products to the invoices in BUSY?
Currently, BUSY does not have a feature to add pictures of products to the invoices.
Where do I go in the software for administration menu in BUSY?
When you login the company, then you will find the second menu which is Administration.
Is there a limit to the number of groups I can create?
There is no limit of creating group you can create group as per your requirement.
How do I properly close out my books at the end of each fiscal period or year in BUSY?
Please provide me more information on that so that we can guide you accordingly.
Is it necessary to take backup before disabling a feature in the BUSY software?
Yes, it is recommended to take a backup before disabling a feature in BUSY.
Why am I unable to view previous invoices in the user dashboard?
Ensure the date range that you have selected is correct while opening user dashboard.
Why is the E-INVOICE configuration not getting saved in BUSY? It disappears when I try to save. How can I resolve this?
To saving the E-invoice Configuration in BUSY by using the shortcut key F2.
Is there a way to toggle the duplicate transaction warnings on and off?
Yes, there is an option to allow or disallow duplicate transactions in BUSY.
Which ledger group should imported goods be classified under in BUSY?
The imported goods should be classified under the "Purchase" ledger group in BUSY.