Frequently Asked Questions

In BUSY you can divide the users in two categories, which are: Super User and Sub Users.
When you create a new company, You can create Super User, who has the right to create other users, grant/deny them rights/access to various activities such as modifying vouchers, masters, company information, changing price, discount in vouchers and so on.
Hierarchy Level: You can specify the Hierarchy level of the User in the company. The person having the highest authority should be assigned level as 0 then the Users subordinate to him should be assigned hierarchy level as 1 and so on. 
Furthermore the hierarchy level in BUSY determines the access and visibility of the User Log and Message Centre features. A user can send notes and view the log activities of the users below him in the hierarchy. For example, a Manager can see and communicate with Asst. Manager, Team Leaders and Executives, but an Executive cannot see or communicate with anyone else.

In BUSY you can divide the users in two categories, which are: Super User and Sub Users.
When you create a new company, You can create Super User, who has the right to create other users, grant/deny them rights/access to various activities such as modifying vouchers, masters, company information, changing price, discount in vouchers and so on.
Hierarchy Level: You can specify the Hierarchy level of the User in the company. The person having the highest authority should be assigned level as 0 then the Users subordinate to him should be assigned hierarchy level as 1 and so on. 
Furthermore the hierarchy level in BUSY determines the access and visibility of the User Log and Message Centre features. A user can send notes and view the log activities of the users below him in the hierarchy. For example, a Manager can see and communicate with Asst. Manager, Team Leaders and Executives, but an Executive cannot see or communicate with anyone else.

In BUSY you can divide the users in two categories, which are: Super User and Sub Users.
When you create a new company, You can create Super User, who has the right to create other users, grant/deny them rights/access to various activities such as modifying vouchers, masters, company information, changing price, discount in vouchers and so on.
Hierarchy Level: You can specify the Hierarchy level of the User in the company. The person having the highest authority should be assigned level as 0 then the Users subordinate to him should be assigned hierarchy level as 1 and so on. 
Furthermore the hierarchy level in BUSY determines the access and visibility of the User Log and Message Centre features. A user can send notes and view the log activities of the users below him in the hierarchy. For example, a Manager can see and communicate with Asst. Manager, Team Leaders and Executives, but an Executive cannot see or communicate with anyone else.

To create and manage user access rights in BUSY, you can follow these steps:
 Step 1. Open BUSY and log in as the admin user.
 Step 2. Go to the "Administration" menu and select "User Management."
 Step 3. Click on "Create User" to add a new user.
 Step 4. Fill in the required details like username, password.
 Step 5. Assign the appropriate access rights to the user by selecting the given option for the desired modules and features.
 Step 6. You can also set specific permissions for each menu rights by clicking on the Rights side menu button.
 Step 7. Save the changes and the new user will be created with the assigned access rights.
 To manage user access rights for existing users, you can go to the Users => Modify section and select the user you want to modify. From there, you can edit their access rights, change passwords, or delete the user if needed.

The error occurs in BUSY when it attempts to access an external element in a built-in function, but the element is either unavailable or not properly installed.
If error message show Runtime Error ‘9’ Script out of range while viewing any report follow the below steps:
Step 1: Perform a reindexing from BUSY on the database to fix any potential corruption issues that might be causing the lock file error. To do this, go to the Company →Reindex Databases.
Step 2 : If the issue persists after Step 1, attempt the following: apply the 'db1' patch from housekeeping by going to 'Apply Data Patch,' type 'db1,' and then try to open the BUSY company again. This action may resolve the problem.
Step 3: If the issue continues to persist after Step 2, please proceed with the following action: rewrite the book and recheck. If the problem remains unresolved, kindly send the data to us at support@busy.in for further assistance.

To Add Users and set permission in BUSY, follow these steps:
Step 1: Open your company with Super / Admin user.
Step 2: Go to the Administration tab.
Step 3: Select on Users option and click on the Add button.
Step 4: Type the User Name, Password and Recheck Password for the new user.
Step 5: Assign the rights and permissions for the new user according to your needs and preferences.
Step 6: Click on the Save button to create the new user.
To Remove / Delete User in BUSY, follow these steps:
Step 1: Open your company with Super / Admin user.
Step 2: Go to the Administration tab.
Step 3: Select on Users option and click on the Modify button.
Step 4: Select the user that you want to remove / delete and after open user window click on delete button or press F8 to delete.
Please make sure to take backup of your data before deleting process.

To create and manage user access rights in BUSY, you can follow these steps:
Step 1. Open BUSY and log in as the admin user.
Step 2. Go to the "Administration" menu and select "User Management."
Step 3. Click on "Create User" to add a new user.
Step 4. Fill in the required details like username, password.
Step 5. Assign the appropriate access rights to the user by selecting the given option for the desired modules and features.
Step 6. You can also set specific permissions for each menu rights by clicking on the Rights side menu button.
Step 7. Save the changes and the new user will be created with the assigned access rights.
To manage user access rights for existing users, you can go to the Users => Modify section and select the user you want to modify. From there, you can edit their access rights, change passwords, or delete the user if needed.

To Add Users and set permission in BUSY, follow these steps:
Step 1: Open your company with Super / Admin user.
Step 2: Go to the Administration tab.
Step 3: Select on "Users" option and click on the Add button.
Step 4: Type the User Name, Password and Recheck Password for the new user.
Step 5: Assign the rights and permissions for the new user according to your needs and preferences.
Step 6: Click on the Save button to create the new user.
To Remove / Delete User in BUSY, follow these steps:
Step 1: Open your company with Super / Admin user.
Step 2: Go to the Administration tab.
Step 3: Select on "Users" option and click on the Modify button.
Step 4: Select the user that you want to remove / delete and after open user window click on delete button or press F8 to delete.
Please make sure to take backup of your data before deleting process.

There is a feature available in BUSY to speed up the billing process that is POS. POS is available in Standard and Enterprise models
This feature helps in fast billing only have to add item details and other information can be fixed as per your requirement 
To enable this feature follow the below mentioned steps:
 Step 1: Go to Administration and then configuration 
 Step 2: Click on Features and Options and then POS configuration then click on Enable Advanced POS data entry.
 Step 3: Click on Save or Press F2 
 Step 4: Go to Voucher Series configurations and select the voucher type and in which want to enable and then select Series 
Step 5: Click on voucher configurations and there Enable Advanced POS data entry, enable that option
Step 6: Click on Configure Standard POS options and then configured accordingly.
 Step 7: Click on Save or Press F2

To create and manage user access rights in BUSY, you can follow these steps:
Step 1. Open BUSY and log in as the admin user.
Step 2. Go to the "Administration" menu and select "User Management."
Step 3. Click on "Create User" to add a new user.
Step 4. Fill in the required details like username, password.
Step 5. Assign the appropriate access rights to the user by selecting the given option for the desired modules and features.
Step 6. You can also set specific permissions for each menu rights by clicking on the Rights side menu button.
Step 7. Save the changes and the new user will be created with the assigned access rights.
To manage user access rights for existing users, you can go to the Users => Modify section and select the user you want to modify. From there, you can edit their access rights, change passwords, or delete the user if needed.