Frequently Asked
Questions

Q: How do I add multiple users to the accounting system?

Please follow below mention steps for add users:- Step 1:- Administration Tab Step 2:- Users Step 3:- Add, You can allow or disallow user rights. Repeat same process for another user

Q: Why is other user not being created in BUSY?

If you log in to the company using the super username and password, you will be able to create other users from the administration menu in BUSY.

Q: I am unable to delete wrong GST bill

For deletng wrong GST bill, please login the company from the super user and go the transaction menu, modify sale voucher and press F8 key to delete.

Q: What should I do if I am unable to access or see certain options and features in the accounting software dashboard?

If you unable to see certain options and features in software is due to user rights by admin user give rights to access features in BUSY

Q: How do I enter transactions for a past date? The data is not showing up.

want to enter transactions for a past date for that follow thee steps 1. when you entered ant type of transaction you can change date manually.

Q: How can I change my BUSY password if I'm being repeatedly logged out?

To change BUSY password go to:: Step 1 : Click on administration Step 2 : Users Step 3 : Modify Step 4 : Select user , change password and save.

Q: Is there any way to keep my purchases hidden temporarily in the software?

No, there is no way to temporarily hide purchases in BUSY. However, you can grant sub users the right to restrict access to the purchase list.

Q: - Can I set a username and password for a new company?

Yes, you can set a username and password for a new company in BUSY while creating new company and mention Y on enable user authentication required.

Q: Why is the system not allowing me to delete a company?

If you are unable to delete the company from BUSY in that case the reason could be that you are mentioning a sub user id password.

Q: Why am I unable to edit the HSN code?

If you are not able to edit the HSN Code in item then might be the user does not have rights to modify the item master.

Find Solutions to Common Issues Related to configurations - user rights

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I add multiple users to the accounting system?

Please follow below mention steps for add users:-
Step 1:- Administration Tab
Step 2:- Users
Step 3:- Add,
You can allow or disallow user rights. Repeat same process for another user

Why is other user not being created in BUSY?

If you log in to the company using the super username and password, you will be able to create other users from the administration menu in BUSY.

I am unable to delete wrong GST bill

For deletng wrong GST bill, please login the company from the super user and go the transaction menu, modify sale voucher and press F8 key to delete.

What should I do if I am unable to access or see certain options and features in the accounting software dashboard?

If you unable to see certain options and features in software is due to user rights by admin user give rights to access features in BUSY

How do I enter transactions for a past date? The data is not showing up.

want to enter transactions for a past date for that follow thee steps
1. when you entered ant type of transaction you can change date manually.

How can I change my BUSY password if I'm being repeatedly logged out?

To change BUSY password go to::
Step 1 : Click on administration
Step 2 : Users
Step 3 : Modify
Step 4 : Select user , change password and save.

Is there any way to keep my purchases hidden temporarily in the software?

No, there is no way to temporarily hide purchases in BUSY. However, you can grant sub users the right to restrict access to the purchase list.

- Can I set a username and password for a new company?

Yes, you can set a username and password for a new company in BUSY while creating new company and mention Y on enable user authentication required.

Why is the system not allowing me to delete a company?

If you are unable to delete the company from BUSY in that case the reason could be that you are mentioning a sub user id password.

Why am I unable to edit the HSN code?

If you are not able to edit the HSN Code in item then might be the user does not have rights to modify the item master.

Frequently AskedQuestions