Frequently Asked Questions

If you are Unable to access features and options in BUSY then you have to make sure that you have logged in your company from super user of company.

The GST Miscellaneous Utilities option may not be visible in the GST menu due to possible reasons such as a different software version or a specific user access restriction.

To change login credentials like password/ID in BUSY:
Step1; Go to administration menu.
Step2: Select on users and click on modify 
Step3: And change the password/ID and save the changes 

To configure multiple users for the accounting software, you need to go to the user management section and create new user accounts with their respective permissions and access levels.

You can check the validity of your BUSY subscription ID by looking at the title bar and the bottom part of the screen where it says "BLS Valid Upto".

Check if the users has rights to add the shipping address. Try it to add from super user or give rights to sub users to add shipping address.

To get Full access in BUSY you need to login company with Super user after that only you can get the full access in your company in BUSY

No in BUSY Superusers have to access all rights if they control any features.
then you need to create a subuser in BUSY from
 asministration configuration click on user

Due to user rights you will not able to save address in company deatils section, as Admin user can restrict any other user to do modification in company.

To manage users and set permissions in BUSY:
1. Navigate to Administration.
2. Configuration 
3. Choose Users. or add a new user
4. Assign roles, and define Menu rights controls
5. Save