Frequently Asked Questions

To generate Invoice including tax and discount you have to follow 
the steps 
1 go to administration menu and click to configuration then click 
on voucher series configuration then select sale and its 
series 
2 Click on voucher configuration and enable item wise discount 
3 then go to transaction menu and select sale and add 
4 fill voucher series date number and select sale type as tax inclusive 
then fill the item name and quantity and mention tax inclusive sale rate and 
discount then ok 
5 fill the other voucher details and save

To book freight separately in all sales entries you need to follow the steps 
 Step1 Go to administration menu and click on master then select Bill sundry 
 and click on modify and search freight bill sundry master 
 Step2 diable adjust in sale account and make it specify here and tag a freight account ledger 
 on the account head to post option and save bill sundry 
 Step3 To see the effect of new changes Run Regenerate dual voucher from house keeping menu of sales for Freight bill sundry master

To ensure changes in freight charges reflect properly,you should follow the steps 
 Step1: Go to transaction menu Click on sales and modify then search the invoice
 Step2: open the invoice and ensure that freight charges bill sundry is applied before tax and in bill 
 sundry master its selected Taxable amount 
 Step3: if freight charges applied in voucher as item master then open item master in modify mode 
 and check its tax catery given properly if not then modify it and save then in voucher apply tax and save voucher

If the amount is not matching with the GST reports of sales and in the Balance sheet.
Pls follow the below steps.
Step 1: Check the GST audit report of reconcile account and GST. This report should come blank if your data is correct and properly matched but if some entries are showing then you need to correct it after data backup.
Step 2: If still same issue then you need to check in the short range, you will get a particular date after that correct th voucher from which mismatch is coming in the report.

To modify the wrong tax type of service bill while generating E invoice you need 
 to follow the steps 
 Step1 Go to the transaction menu and click on sale and then list 
 Step2 select date range and press ok then select the voucher which you want to modify 
 Step3 after open the voucher select the service item and press alter M to modify 
 then change tax rate and save item master 
 Step4 then change the sale type if required and save the voucher and generate E invoice

Electric expenses can be recorded in the journal entry with the group Direct Expenses. 
You have to pass the registered expensde B2B entry, then you have to mention the tax account also in the voucher.
Pls follow the below steps :
Step 1: Click on transactions and then journal
Step 2: Then add and select the gst nature as registered expense B2B 
Step 3: Then pass the entry as debit the electric expense account in which gst should be applicable and tax category in the expense master, debit the tax account and credit the party account.

To add the markup for ech Item in the voucher then you need to enable the markup option from the inventory tab.
Pls follow the below steps.
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Then Inventory
Step 5: Then enable the item markup option and save it
Step 6: Go to the voucher series configuration after Step 2
Step 7: Then select the required voucher type and series
Step 8: Then Voucher configuration and enable the markup option.
Step 9: During the voucher entry, The marukup window will get popup after each item.

To show two separate amounts and reference numbers in purchase invoices generated 
 through BUSY one for item and one for the gst amount you need to follow the steps 
 Step1 go to the transaction menu and click on purchase and click to add 
 Step2 make the voucher with neccessary details and save the voucher 
 Step3 when the reference generation box open click on new reference then click on split reference select number of refernce 2 select basis as specified gap days 0 and click on split then save

To show two separate amounts and reference numbers in invoices generated 
 through BUSY one for item and one for the gst amount you need to follow the steps 
 Step1 go to the transaction menu and click on required voucher and click to add 
 Step2 make the voucher with neccessary details and save the voucher 
 Step3 when the reference generation box open click on new reference then click on split reference select number of refernce 2 select basis as specified gap days 0 and click on split then save

If you have made a invoice earlier but not showing now then 
you have to follow the steps 
1 The issue might be happen if you not saved it properly 
2 If any sub user cancelled or deleted the invoice then it will 
not show in voucher list for that you have to check audit trial report 
or user activity report if its enabled earlier 
3 Run Regenerate dual voucher for that particular voucher type and 
for particular day from house keeping menu if the voucher generated 
but not reflecting in report