Frequently Asked Questions

If the amount is not matching with the GST reports of sales and in the Balance sheet.
Pls follow the below steps.
Step 1: Check the GST audit report of reconcile account and GST. This report should come blank if your data is correct and properly matched but if some entries are showing then you need to correct it after data backup.
Step 2: If still same issue then you need to check in the short range, you will get a particular date after that correct th voucher from which mismatch is coming in the report.

To modify the wrong tax type of service bill while generating E invoice you need 
 to follow the steps 
 Step1 Go to the transaction menu and click on sale and then list 
 Step2 select date range and press ok then select the voucher which you want to modify 
 Step3 after open the voucher select the service item and press alter M to modify 
 then change tax rate and save item master 
 Step4 then change the sale type if required and save the voucher and generate E invoice

Electric expenses can be recorded in the journal entry with the group Direct Expenses. 
You have to pass the registered expensde B2B entry, then you have to mention the tax account also in the voucher.
Pls follow the below steps :
Step 1: Click on transactions and then journal
Step 2: Then add and select the gst nature as registered expense B2B 
Step 3: Then pass the entry as debit the electric expense account in which gst should be applicable and tax category in the expense master, debit the tax account and credit the party account.

To add the markup for ech Item in the voucher then you need to enable the markup option from the inventory tab.
Pls follow the below steps.
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Then Inventory
Step 5: Then enable the item markup option and save it
Step 6: Go to the voucher series configuration after Step 2
Step 7: Then select the required voucher type and series
Step 8: Then Voucher configuration and enable the markup option.
Step 9: During the voucher entry, The marukup window will get popup after each item.

To record the GST expense entry for claiming the input tax credit then follow the below steps.
Step 1: In the expense account, you have to select the GST Type as GST Applicable then mention the tax category and ITC eligibility.
Step 2: Click on Transactions
Step 3: Then Journal
Step 4: Then Add
Step 5: Select the GST Nature as Registered expense B2B 
Step 6: DEBIT the expense account, GST input account and CREDIT the cash or party account and when you save the voucher then window will popup where shows mention the details and save it.

To adjust pending references in payment voucher in BUSY then follow below steps:
Step 1: Go to transaction menu and submenu payment and then select add option
Step 2: Then provide the necessary details, including series, date, and voucher number.
Step 3: After entering debit amount a bill by bill adjustment window will appear allowing you to adjust pending reference and then select adjustment  n method field and select pending reference thet you want to adjust after that press ok
Step 4: Then specify account to be credited and click on save option to save changes

To generate Invoice including tax and discount you have to follow 
the steps 
1 go to administration menu and click to configuration then click 
on voucher series configuration then select sale and its 
series 
2 Click on voucher configuration and enable item wise discount 
3 then go to transaction menu and select sale and add 
4 fill voucher series date number and select sale type as tax inclusive 
then fill the item name and quantity and mention tax inclusive sale rate and 
discount then ok 
5 fill the other voucher details and save

To show two separate amounts and reference numbers in purchase invoices generated 
 through BUSY one for item and one for the gst amount you need to follow the steps 
 Step1 go to the transaction menu and click on purchase and click to add 
 Step2 make the voucher with neccessary details and save the voucher 
 Step3 when the reference generation box open click on new reference then click on split reference select number of refernce 2 select basis as specified gap days 0 and click on split then save

To show two separate amounts and reference numbers in invoices generated 
 through BUSY one for item and one for the gst amount you need to follow the steps 
 Step1 go to the transaction menu and click on required voucher and click to add 
 Step2 make the voucher with neccessary details and save the voucher 
 Step3 when the reference generation box open click on new reference then click on split reference select number of refernce 2 select basis as specified gap days 0 and click on split then save

If you have made a invoice earlier but not showing now then 
you have to follow the steps 
1 The issue might be happen if you not saved it properly 
2 If any sub user cancelled or deleted the invoice then it will 
not show in voucher list for that you have to check audit trial report 
or user activity report if its enabled earlier 
3 Run Regenerate dual voucher for that particular voucher type and 
for particular day from house keeping menu if the voucher generated 
but not reflecting in report