Frequently Asked Questions

To show two separate amounts and reference numbers in purchase invoices generated 
 through BUSY one for item and one for the gst amount you need to follow the steps 
 Step1 go to the transaction menu and click on purchase and click to add 
 Step2 make the voucher with neccessary details and save the voucher 
 Step3 when the reference generation box open click on new reference then click on split reference select number of refernce 2 select basis as specified gap days 0 and click on split then save

To create a separate tax category for services in BUSY you need to foolow the steps 
 Step1 go to administration menu and click on master 
 Step2 clik on tax category and add 
 Step3 fill the tax category name and select type as services then fill the tax rates and save
 Step4 go to master and click on item then click to add for create service item 
 fill the name of item and select group then select the tax category you created then fill hsn code 
 and save

To generate separate invoices for supply happening on different dates you need 
 to follow the steps 
 Step1 Go to transaction menu click on sales and click to add 
 Step2 fill voucher series and date and number select type as against challan and select 
 the sale type then fill the party name 
 Step3 Click on item field and press F11 to pick the challan or supply details which is still 
 pending for invoice 
 Step4 select each challan for a separate billing and save the voucher

There can be a mismatch between the invoice amount and credit note amount due to various reasons such as 
 Step 1 : Incorrect data entry, missing credit note entries, or adjustments made to the wrong invoices. 
 Step 2 : To resolve this, you can review and correct any data entry errors, ensure that all credit note entries are properly recorded, and adjust the credit note against the correct invoice. It is also recommended to reconcile the sales register and GST reports to identify any discrepancies and make necessary adjustments.

To handle refunds to customers in BUSY, you need to create a credit note for the customer and then adjust it against the original invoice.To enter Credit note you can follow some steps:
Step 1: Go to Transaction and then click on Credit Note Without item
Step 2: Now click on Add option and enter all details.
Step 3: Select GST Nature as issue credit note against sale and then enter journal entry.
Step 4: During saving process adjustment window will be prompted and enter all details with original invoice no. and save the voucher.

To show the installation charges can be recorded in the journal entry. You have to pass the registered expensde B2B entry, then you have to mention the tax account also in the voucher.
Pls follow the below steps :
Step 1: Click on Transactions
Step 2: Then Journal
Step 3: Then Add
Step 4: Select the GST Nature as registered expense B2B 
Step 5: Then pass the entry as DEBIT the installation charges expense account in which GST should be applicable and Tax category in the expense master, DEBIT the tax account and CREDIT the party.

In Sale Voucher, Select the Sale Purc Type fo Local, Central,Export, Import, Stock transfer and SEZ. as per your requirement.
Sale Purc Type 
Single Tax Rate: It is used to charge tax at voucher level, where all items belongs to single tax Rate.
Itemwise Tax Rate: It is used to charge tax at Item level.
TaxInclusive Tax Rate: It is used to charge tax at Item Level and tax value is already included in item price.
Multi Tax Rate: It is used to charge tax at voucher level, where items belongs to different tax rate.

To scan and pick proper item barcode in sale follow the steps 
1 go to administration menu and click on configuration 
2 click on voucher series configuration and select sale then click on the series 
3 then click on voucher series configuration and enable POS configuration and 
make the Item barcode on first priority and item name on second and save the configuration 
4 check the barcode are scanning have any bcn wise stock or not if not then check the 
opening or purchase details of the product bcn wise

To trace the source invoice for a credit debit note added you need to follow the steps 
 Step1 go to administration menu and click on configuration then click feature options 
 Step2 click on inventory and enable validate sales return with original sales 
 Step3 then go to the debit note or credit note voucher and fill voucher details then while the 
 original voucher details box appear click on sales voucher list or purchase voucher list option 
 to check the voucher details or find the voucher details

To add your mobile number to print in invoice,you can follow some steps: 
 Step 1: Dont close your company just click on company menu 
 Stpe 2: Now click on edit company and enter the Mobile No. in field of Tel No. and save the configuration. 
 To enter payment voucher,you can follow some steps: 
 Step 1: Click on Transaction and then click on Payment voucher. 
 Step 2: Now click on Add option and enter all details with journal entry for payment and save the voucher.