Frequently Asked
Questions

Find Solutions to Common Issues Related to configurations - voucher entry accounting

FAQs

How can I get separate reference numbers for the amount of goods and amount of GST in my purchase invoices generated through BUSY?

To show two separate amounts and reference numbers in purchase invoices generated 
through BUSY one for item and one for the gst amount you need to follow the steps
Step1 go to the transaction menu and click on purchase and click to add
Step2 make the voucher with neccessary details and save the voucher
Step3 when the reference generation box open click on new reference then click on split reference select number of refernce 2 select basis as specified gap days 0 and click on split then save

I need to create a separate tax category for services. How can I do this in BUSY?

To create a separate tax category for services in BUSY you need to foolow the steps 
Step1 go to administration menu and click on master
Step2 clik on tax category and add
Step3 fill the tax category name and select type as services then fill the tax rates and save
Step4 go to master and click on item then click to add for create service item
fill the name of item and select group then select the tax category you created then fill hsn code
and save

I need to generate separate invoices for supply happening on different dates. How should I handle this in the software?

To generate separate invoices for supply happening on different dates you need 
to follow the steps
Step1 Go to transaction menu click on sales and click to add
Step2 fill voucher series and date and number select type as against challan and select
the sale type then fill the party name
Step3 Click on item field and press F11 to pick the challan or supply details which is still
pending for invoice
Step4 select each challan for a separate billing and save the voucher

Why is there a mismatch between the invoice amount and credit note amount, and how can I resolve it?

There can be a mismatch between the invoice amount and credit note amount due to various reasons such as 
Step 1 : Incorrect data entry, missing credit note entries, or adjustments made to the wrong invoices.
Step 2 : To resolve this, you can review and correct any data entry errors, ensure that all credit note entries are properly recorded, and adjust the credit note against the correct invoice. It is also recommended to reconcile the sales register and GST reports to identify any discrepancies and make necessary adjustments.

How do I handle refunds to customers in BUSY? What steps do I need to take?

To handle refunds to customers in BUSY, you need to create a credit note for the customer and then adjust it against the original invoice.To enter Credit note you can follow some steps:
Step 1: Go to Transaction and then click on Credit Note Without item
Step 2: Now click on Add option and enter all details.
Step 3: Select GST Nature as issue credit note against sale and then enter journal entry.
Step 4: During saving process adjustment window will be prompted and enter all details with original invoice no. and save the voucher.

How do I show installation charges for services like CCTV installation?

To show the installation charges can be recorded in the journal entry. You have to pass the registered expensde B2B entry, then you have to mention the tax account also in the voucher.
Pls follow the below steps :
Step 1: Click on Transactions
Step 2: Then Journal
Step 3: Then Add
Step 4: Select the GST Nature as registered expense B2B
Step 5: Then pass the entry as DEBIT the installation charges expense account in which GST should be applicable and Tax category in the expense master, DEBIT the tax account and CREDIT the party.

How to enter GST rates in BUSY during sale entry?

In Sale Voucher, Select the Sale Purc Type fo Local, Central,Export, Import, Stock transfer and SEZ. as per your requirement.
Sale Purc Type
Single Tax Rate: It is used to charge tax at voucher level, where all items belongs to single tax Rate.
Itemwise Tax Rate: It is used to charge tax at Item level.
TaxInclusive Tax Rate: It is used to charge tax at Item Level and tax value is already included in item price.
Multi Tax Rate: It is used to charge tax at voucher level, where items belongs to different tax rate.

while scanning item barcode not getting pick in sales

To scan and pick proper item barcode in sale follow the steps 
1 go to administration menu and click on configuration
2 click on voucher series configuration and select sale then click on the series
3 then click on voucher series configuration and enable POS configuration and
make the Item barcode on first priority and item name on second and save the configuration
4 check the barcode are scanning have any bcn wise stock or not if not then check the
opening or purchase details of the product bcn wise

I am unable to trace the source invoice for a credit/debit note added. What should I do to find the original voucher?

To trace the source invoice for a credit debit note added you need to follow the steps 
Step1 go to administration menu and click on configuration then click feature options
Step2 click on inventory and enable validate sales return with original sales
Step3 then go to the debit note or credit note voucher and fill voucher details then while the
original voucher details box appear click on sales voucher list or purchase voucher list option
to check the voucher details or find the voucher details

How can I add my mobile number to print in invoice and can I enter Payment entries in BUSY?

To add your mobile number to print in invoice,you can follow some steps: 
Step 1: Dont close your company just click on company menu
Stpe 2: Now click on edit company and enter the Mobile No. in field of Tel No. and save the configuration.
To enter payment voucher,you can follow some steps:
Step 1: Click on Transaction and then click on Payment voucher.
Step 2: Now click on Add option and enter all details with journal entry for payment and save the voucher.