Frequently Asked Questions

If you are facing error in GST number when billing and shipping address is from 
different state then you can follow the steps
1 Select sale type as IGST if the billing party belongs to other state 
2 on the billing shipping box GST report basis option select as per party master 
and mention the shipping party address and name over there 
Ensure that the billing party GSTIN is validating and mentioned properly

Here are some steps to help you troubleshoot and resolve the issue:
Step 1: Check Interstate Sale type Configuration
Step 2: Ensure that the party you are selling to is correctly configured as an interstate customer
Step 3: Check the tax setup for both your branch and the party's location
Step 4: Confirm that the Place of Supply for the sale is set to the correct state
Step 5: Add sales transaction as Interstate use IGST 

To link sales bills and receipts in BUSY you have to follow the steps 
1 ensure that you have enable bill by bill option in party master and at the time 
of generating sales voucher you have created new reference number 
2 at the time of receipt while mention party master you should have mention 
the adjust reference and tag the sales reference number for what you are adjusting 
the receipt entry

If the sale value has become zero after issuing a credit note for the tax amount, you should check if the credit note was issued correctly. Ensure that the credit note is linked to the original invoice and that the tax amount is adjusted accordingly. If the issue persists, it is recommended to consult with a tax professional or the support team of the accounting software you are using for further assistance.

The impact of adjusting journal entries on the GST liability for the next month is that it helps in accurately reflecting the correct GST liability in the software. By making the necessary adjustments, the GST liability for the next month can be reduced or increased based on the adjustments made in the journal entries. This ensures that the GST liability is correctly accounted for and reported in the next month's GST return.

To record an expenses, you can add journal or payment vouchers in BUSY by using these steps:
 Step 1: Open your company then go to Transaction menu.
 Step 2: Choose Journal or Payment and click on Add.
 Step 3: Select GST Nature as Registered Expense to reflect that entry in the GST Reports.
 Step 4: Enter all the necessary details such as Expense head, tax head, amount, etc and save the transaction.

There can be several reasons you unable to view or edit certain records, transactions or modules in BUSY. 
 1. Make sure that you have rights to edit or view the transaction. 
 2. If you are opening the voucher in modify mode then ensure that you have selected the voucher no correclty. 
 3. If you are open the voucher through list then verify that the date range is select correctly.

Yes, You can set the warning alarms for disallowing the negative stock entry in BUSY.
Pls follow the below steps.
Step 1: Click on Administration then Warning Alarms
Step 2: Then for Negative stock set as Dont Allow and save it. At the bottom there is option Treat dont allow as warning, If you tick the option then warning will show for negative stock during voucher entry but you can able to pass the entry.

The correct way to record customer payments in BUSY is to go to :
 Step 1 : CLick on transactions
 Step 2 : Payments section
 Step 3 : Add new
 Step 4 : And select the option to add a new payment. 
 Step 5 : Then, enter the necessary details such as voucher series, date, and voucher number. 
 Step 6 : Finally, make the debit/credit entry to record the payment.

To record Payment through UPI in BUSY, you can follow the below steps:
Step 1: Go to Transaction then click on Payment Voucher type
Step 2: Select Add option and mention then date, series , voucher number and GST nature.
Step 3: Press F3 to create acocunt master at entry grid and create ledger for UPI transaction and save the master.
Step 4: Afterward, Post payment accounting entry with Upi ledger account and save the voucher.