Frequently Asked
Questions

Q: I received some advance money from the company. How do I add this in BUSY?

Follow below steps to add advance money which you have receive from the company: Step 1: Go in administration and select masters. Step 2: Then select account and create account master of that company. Step 3: If already created then go in transaction section. Step 4: Select receipt voucher and click on add new. Step 5: Then mention series ,date and in GST nature select advance receipt. Step 6: Then mention the entry with desired account and save the voucher.

Q: How to pass the credit note entry recieved against puchase without items in BUSY?

To pass the credit note entry against puchase without items in BUSY then follow the below steps. Step 1: Click on transactions and then debit note Step 2: Then Add and select the gst nature as credit note against purchase Step 3: Pass the entry as debit the party account and credit the purchase and tax account Step 4: When you save the voucher then mention the required details in the adjustment debit note windowa and save it.

Q: How can I add B2B register expense entry in BUSY?

For add register expense entry in BUSY follow the below steps: Step 1: Go to transaction and select voucher type journal Step 2: Click on add and take gst nature registered expense B2B Step 3: Pass accounting entry like expense account debit, tax account debit and credit party account Step 4: After save show registered expense window in gst report basis take as per party master Step 5: Mention party name and mention other detail and save configuration.

Q: How to create purchase and sales invoices?

To Create purchase/sale invoices in BUSY kindly follow below steps: Step 1 : Go to transaction menu, select purchase or sale option as per your requirement Step 2 : Enter the voucher series, voucher date, purchase or sale type, partys name , material center (MC). Step 3 : Enter purchase or sale items in transaction, Quantity, unit, purchase or sale price, Amount. Step 4 : Enter save or F2 .

Q: How to pass the ITC reversal entry?

To pass the ITC reversal entry then follow the below steps. Step 1: Click on Transactions and then journal Step 2: Then Add and select the gst nature as gst tax adjusments Step 3: Then debit the account as per your requirement and credit the gst tax input account. Step 4: When you save the then in gst adjusment window, you have to select the gst adjusment type as itc reversal and rule accordingly and save it.

Q: In the software screen, the amount are getting cut off in the reports and save option is not showing during voucher entry?

You have to adjust the screen resolution so that the balance and summary report should not get cut off or cropped. Pls follow the below steps: Step 1: Go to the desktop screen then do right click Step 2: Select the display setting option Step 3: Then click on display resolution Step 4: Select the resolution should be 1024x768 or 1366x768 and scaling should be 100 percent. Step 5: Then click on keep the changes and reopen the BUSY.

Q: I made an expense entry but the input tax is not getting reflected. How to check where the error is happening?

If you made an expense entry but the input tax is not getting reflected then follow the steps to rectify Step1 open the expense voucher from the list and check that gst nature selected as B2B expense Step2 the expense ledger must have selected the proper tax rate and ITC eligibility as input goods and services Step3 In expense voucher mentioned the GST amount properly as Input GST

Q: I made a mistake while recording a bank transaction in BUSY. How can I edit or delete it?

To edit or delete a bank transaction, you can follow these steps: Step 1: Go to the voucher list that contains the transaction, such as Payment, Receipt, Journal, etc. Step 2: Locate the voucher that you want to modify or delete and open it by pressing Enter. You can make the changes and save it again. Step 3: To delete the voucher, you can either click on the Delete button or press F8 after opening it.

Q: Why am I getting an error message when trying to add a new customer in BUSY?

There could be several reasons why you are getting error message when trying to add a new customer in BUSY 1 It could be due to same name you are entering which you have already entered earlier 2 It could be due to that you have select dealer type register but not mentioned GST Number 3 It could be due to Improper state selection as per party GST number

Q: Which account should be debited and credited when entering a credit note received against purchase?

To pass the credit note entry against puchase without items in BUSY then follow the below steps. Step 1: Click on Transactions and then debit note Step 2: Then add,here select the gst nature as credit note against purchase then pass the entry as DEBIT the party account and CREDIT the purchase and tax account. Step 3: When you save the voucher then mention the required details in the adjustment debit note window and save it.

Find Solutions to Common Issues Related to configurations - voucher entry accounting

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I received some advance money from the company. How do I add this in BUSY?

Follow below steps to add advance money which you have receive from the company:
Step 1: Go in administration and select masters.
Step 2: Then select account and create account master of that company.
Step 3: If already created then go in transaction section.
Step 4: Select receipt voucher and click on add new.
Step 5: Then mention series ,date and in GST nature select advance receipt.
Step 6: Then mention the entry with desired account and save the voucher.

How to pass the credit note entry recieved against puchase without items in BUSY?

To pass the credit note entry against puchase without items in BUSY then follow the below steps.
Step 1: Click on transactions and then debit note
Step 2: Then Add and select the gst nature as credit note against purchase
Step 3: Pass the entry as debit the party account and credit the purchase and tax account
Step 4: When you save the voucher then mention the required details in the adjustment debit note windowa and save it.

How can I add B2B register expense entry in BUSY?

For add register expense entry in BUSY follow the below steps:
Step 1: Go to transaction and select voucher type journal 
Step 2: Click on add and take gst nature registered expense B2B
Step 3: Pass accounting entry like expense account debit, tax account debit and credit party account
Step 4: After save show registered expense window in gst report basis take as per party master
Step 5: Mention party name and mention other detail and save configuration.

How to create purchase and sales invoices?

To Create purchase/sale invoices in BUSY kindly follow below steps: 
 Step 1 : Go to transaction menu, select purchase or sale option as per your requirement 
 Step 2 : Enter the voucher series, voucher date, purchase or sale type, partys name , material center (MC). 
 Step 3 : Enter purchase or sale items in transaction, Quantity, unit, purchase or sale price, Amount. 
 Step 4 : Enter save or F2 .

How to pass the ITC reversal entry?

To pass the ITC reversal entry then follow the below steps.
Step 1: Click on Transactions and then journal
Step 2: Then Add and select the gst nature as gst tax adjusments
Step 3: Then debit the account as per your requirement and credit the gst tax input account.
Step 4: When you save the then in gst adjusment window, you have to select the gst adjusment type as itc reversal and rule accordingly and save it.

In the software screen, the amount are getting cut off in the reports and save option is not showing during voucher entry?

You have to adjust the screen resolution so that the balance and summary report should not get cut off or cropped.
Pls follow the below steps:
Step 1: Go to the desktop screen then do right click
Step 2: Select the display setting option
Step 3: Then click on display resolution
Step 4: Select the resolution should be 1024x768 or 1366x768 and scaling should be 100 percent.
Step 5: Then click on keep the changes and reopen the BUSY.

I made an expense entry but the input tax is not getting reflected. How to check where the error is happening?

If you made an expense entry but the input tax is not getting reflected then follow the 
 steps to rectify 
 Step1 open the expense voucher from the list and check that gst nature selected as B2B 
 expense
 Step2 the expense ledger must have selected the proper tax rate and ITC eligibility as 
 input goods and services 
 Step3 In expense voucher mentioned the GST amount properly as Input GST

I made a mistake while recording a bank transaction in BUSY. How can I edit or delete it?

To edit or delete a bank transaction, you can follow these steps:
Step 1: Go to the voucher list that contains the transaction, such as Payment, Receipt, Journal, etc.
Step 2: Locate the voucher that you want to modify or delete and open it by pressing Enter. You can make the changes and save it again.
Step 3: To delete the voucher, you can either click on the Delete button or press F8 after opening it.

Why am I getting an error message when trying to add a new customer in BUSY?

There could be several reasons why you are getting error message when trying to add a new 
 customer in BUSY 
 1 It could be due to same name you are entering which you have already entered earlier 
 2 It could be due to that you have select dealer type register but not mentioned GST Number 
 3 It could be due to Improper state selection as per party GST number

Which account should be debited and credited when entering a credit note received against purchase?

To pass the credit note entry against puchase without items in BUSY then follow the below steps.
Step 1: Click on Transactions and then debit note
Step 2: Then add,here select the gst nature as credit note against purchase then pass the entry as DEBIT the party account and CREDIT the purchase and tax account.
Step 3: When you save the voucher then mention the required details in the adjustment debit note window and save it.

Frequently AskedQuestions