Frequently Asked Questions

To To track your inventory in BUSY you need to follow the steps 
 Step1 Create item master from administration menu and click on master 
 then click item and click to add 
 Step1 Make the necessary voucher entries of inventory like 
 sale purchase stock journal material issue material receive etc 
 Step2 Go to display menu and click on stock status 
 Step3 select closing stock alphabetical and then select balance 
 only option to track the stock report
 To add sales voucher follow the steps 
 Step1 Go to transaction menu click on sale and click to add
 Step2 fill voucher series voucher number and date then select sale type 
 as per requirement and enter party name 
 Step3 fill the item name quantity rate and need to ensure that item 
 master must have tax category 
 Step4 apply tax and save the sale voucher

Issue: I can't find my payment receipts in the software. What should I do to fix this?
 Step 1: Check User Rights
 First, check if you are a sub-user in the software. Sub-users might not have permission to access payment receipts. If this is the case, ask the main user (superuser) to grant you access to these reports.
 Step 2: Verify Receipt Generation
 Make sure that the payment receipts are being created and saved correctly within the software. If they are not generated properly, there won't be any receipts to find.
 Step 3: Navigate Correctly
 Confirm that you are looking in the right place or section of the software where payment receipts are stored.
 Step 4: Check if the transactions are waiting for approval. If they are, you'll need to approve them first before they show up in the reports.
 Step 5: Look for incomplete vouchers in the housekeeping option.

There could be various reasons for incorrect calculations in BUSY to troubleshoot the issue 
you need to follow the steps 
1 Go to the transaction menu and select the voucher type and open the voucher from list 
Check the item tax category mention in the item master and the tax applied in the voucher 
are same or not it could be possible due to manually tax applied the actual tax not applied 
properly 
2 It could be possible the tax rate mentioned in sale type is not properly given so also check 
and rectify sale type 
3 It could be possible that you have applied discount after charging tax due to that the 
taxable value can be increase 
4 It could be possible the bill sundry you applied in voucher its tagged with different accounts 
and not affecting in sale so modify the bill sundry master and tag ledgers properly

To view posted entries in BUSY you should follow the steps 
 Step1 open company and go to transaction menu 
 Step2 select the Voucher type in which you have entered transaction 
 Step3 Go to the list of voucher and specify date range and press ok 
 Step4 select the voucher and enter to modify it or view it 
 Step5 You can also use the report section of BUSY for that go to display menu click on check list and 
 then click on voucher statistics to see how many voucher you have posted for each month and if you 
 enter on that particular voucher type and selct month then you can view the voucher details .
 Step6 You can also use the voucher register available under display account books and account register 
 standard option to view the posted entries as per voucher register wise

To charge 3 percent gst on specific items like precious metals and jewellery you can follow the steps 
 Step1 go to administration menu and click on master then click on item and click modify 
 then search the product name and enter on it
 Step2 click F3 on item tax category option to create a new tax category 
 Step3 fill the tax category name as GST 3 Percent and type as goods then on GST rate 
 info box fill the gst rate on IGST and on CGST SGST option break the rate half then save it and save the existing item also 
 Step4 go to traansaction menu and click on sale then click on add
 Step5 fill the series date and voucher number then select sale type as item wise or multirate then select party item details and apply tax then save the voucher

The invoice total amount could be less than what you had entered may vary 
due to the reasons 
1 if you not mentioned item tax category in item master then in voucher it could 
not calculate the tax amount due to that the invoice value may be different to solve this open item master in modify mode and rectify tax category
2 If you not mentioned the sale purchase type properly then tax would not be Charged properly in voucher due to that the value may be different 
3 If you mentioned discount in voucher that could be the reason of less invoice amount shown in voucher 
4 If you mentioned any bill sundry which tagged different ledgers but not effecting in voucher could be the reason of difference in invoice value , to solve this check the bill sundry master does it effecting the voucher or not

E Invoice Generation , We have to create the GSP Id from E way bill portal for Webtel and Pinnacle GSP.
Pls Follow the Below Steps in BUSY:
Step 1: Click on Administration
Step 2: Then Configuration
Step 3: Then Features and Options
Step 4: Then GST VAT option
Step 5: Enable the E Way Bill and Mention the GSP Credentials.
Step 6: Mention the Eway Bill Configuration details of your Company.
Step 7: Enable the transport details for Local and save it 
Step 8: Voucher Series Configuration
Step 9: Select required Voucher Type & Series.
Step 10: Enable the transport details for Central 
Step 11: Enable the generate e invoice after saving the voucher.
Step 12: After saving the voucher, Window will popup for e invoice generation.
Note : In Account and Item master,Mention the required details for E Invoice Generation.
Item Master : HSN Code, Correct Tax Category
Account Master : Station, Pincode, Distance, Addrese line 1 and 3

To apply gst in BUSY transaction you need to follow the steps 
 Step1 Go to the transaction menu and select the voucher you want to generate 
 Step2 click on Add 
 Step3 before charging gst in voucher you have to check that in item master GST rates are given properly 
 Step4 fill the voucher date number series etc 
 Step5 select sale purchase type as per your requirement 
 to charge gst amonut with item amount apply Itemwise sale purchase type
 to charge gst incuded in item select tax inclusive sale purchase type
 to charge gst over the voucher as per gst mentioned in item apply multirate sale purchase type
 Step6 fill the item details rate etc 
 Step 7 press F4 ot apply tax to charge gst if select sale purchase type as multirate or anyother rate wise 
 step8 save the voucher

To record the GST payment properly in the software then you have to pass the below entry.
 Step 1: Click on Transactions
 Step 2: Then Payment
 Step 3: Then Add
 Step 4: Select the date for which month you have done the GST payment. 
 Step 5: Then select the GST Nature as GST payment to the government,If you have done the payment in same month then DEBIT the GST output account and CREDIT the cash or bank account.
 Step 6: If you have done the payment in the next month then you need to pass the two entries. One is with creating as liability account by name GST payable under Current liability. DEBIT the GST output account and CREDIT the GST payable account. Second entry will be with GST nature as not applicable, DEBIT the GST payable account and CREDIT the cash or bank account.

To show an ITC Reversal Entry in the correct section, follow these steps: 
 Step 1 : Go to the Transaction menu and choose Journal Voucher. and select Add mode. 
 Step 2 : Enter the voucher number and date for the period in which you want to make the reversal entry under GST. 
 Step 3 : Choose GST Nature as GST Tax Adjustment. 
 Step 4 : Pick the relevant account for the entry. 
 Step 5 : When saving the voucher, a GST adjustment details window will appear.In this window, select GST Adjustment Type as ITC Reversal/Ineligible ITC. and select select Rule under Input Adjustment Type 
 After completing these steps, the system will display the ITC Reversal entries in the right section under GSTR3B. 
 Step 6:Further you want To enter purchase returns, go to transactions and select the purchase return voucher.