Frequently Asked Questions

Q: I was in the middle of entering an invoice/transaction and now I can't access the details. How can I retrieve that information?

If you have lost invoice/transaction details in BUSY, you can try to restore backup data.

Q: I need to understand how to record missing invoices in BUSY. Can the agent help me with this?

Yes, the agent can help you with understanding how to record missing invoices in BUSY.

Q: I saved a purchase voucher by mistake before entering the amount Will this cause problems with my taxes

No. If we save an incompete Purchase Voucher in BUSY it won't affect the TAX Ledger.

Q: Is there any way that I can change the shipping address after the goods have been sent?

No, once the goods have been sent, the shipping address cannot be changed in BUSY.

Q: I am unable to save the zero quantity item in sale order what should i do?

You cannot enter zero quantity item in sales order because it is a inventory voucher

Q: How frequently does the software update previous pricing is it real time or requires update?

The BUSY update the previous price as per the transaction has been entered by you.

Q: Is there is any limit of vehicle numbers that can be added to the software?

No there is no limit of vehicle numbers that can be added to the software.

Q: Item is showing up incorrectly. How do I correct the entry for item ?

To correct item 157 select then select item and change the details that is ncorrect.

Q: . Can I give the same bill number for original sale and recollect entry?

No, you cannot give the same bill number for the original sale and recollect entry.

Q: I am getting error while saving voucher in BUSY. How can I resolve it?

Please provide more details as what error you are getting while saving voucher in BUSY.

Solutions to common issues related to Configurations — Voucher Entry Both.

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Step-by-step Answers

I was in the middle of entering an invoice/transaction and now I can't access the details. How can I retrieve that information?

If you have lost invoice/transaction details in BUSY, you can try to restore backup data.

I need to understand how to record missing invoices in BUSY. Can the agent help me with this?

Yes, the agent can help you with understanding how to record missing invoices in BUSY.

I saved a purchase voucher by mistake before entering the amount Will this cause problems with my taxes

No.
If we save an incompete Purchase Voucher in BUSY it won't affect the TAX Ledger.

Is there any way that I can change the shipping address after the goods have been sent?

No, once the goods have been sent, the shipping address cannot be changed in BUSY.

I am unable to save the zero quantity item in sale order what should i do?

You cannot enter zero quantity item in sales order because it is a inventory voucher

How frequently does the software update previous pricing is it real time or requires update?

The BUSY update the previous price as per the transaction has been entered by you.

Is there is any limit of vehicle numbers that can be added to the software?

No there is no limit of vehicle numbers that can be added to the software.

Item is showing up incorrectly. How do I correct the entry for item ?

To correct item 157 select then select item and change the details that is ncorrect.

. Can I give the same bill number for original sale and recollect entry?

No, you cannot give the same bill number for the original sale and recollect entry.

I am getting error while saving voucher in BUSY. How can I resolve it?

Please provide more details as what error you are getting while saving voucher in BUSY.

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