Frequently Asked Questions

Q: I am unable to add more characters in the item description field. How can I increase the character limit?

The character limit for the item description field in BUSY is fixed and cannot be increased.

Q: What symbols can be used in the voucher number in BUSY Accounting Software?

The symbols that can be used in the voucher number in BUSY are hyphens and slashes.

Q: Is it possible to change the serial number using the mobile app?

No, it is not possible to change the serial number using the mobile app in BUSY.

Q: In which company should I perform the configuration for the voucher?

The configuration for the voucher should be performed in the specific company where it is required.

Q: I have created multiple voucher series in BUSY. Why am I getting an error that "same voucher number exists" when the vouchers are in different series?

The same voucher series name cannot be added you must add different voucher series name

Q: If I need to create a new order with the correct shipping GST number, will it have the same voucher number as my original order?

Set the voucher number as manual and set the same voucher number as original order.

Q: Does the entry sequence in BUSY depend on the voucher number or the date?

The entry sequence in BUSY depends on the voucher date as shown in list report.

Q: What is the shortcut key for deleting a voucher in the BUSY software?

The shortcut key for deleting a voucher in BUSY is default functional shortcut F9 key.

Q: Why is the current date not automatically appearing in the sale order voucher?

While you add the sale order voucher automatically it will pick the last voucher date.

Q: Is it necessary to include the party address in the shipping details?

No, it is necessary to include the party's address in the shipping details in BUSY.

Solutions to common issues related to Configurations — Voucher Series Configuration.

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Step-by-step Answers

I am unable to add more characters in the item description field. How can I increase the character limit?

The character limit for the item description field in BUSY is fixed and cannot be increased.

What symbols can be used in the voucher number in BUSY Accounting Software?

The symbols that can be used in the voucher number in BUSY are hyphens and slashes.

Is it possible to change the serial number using the mobile app?

No, it is not possible to change the serial number using the mobile app in BUSY.

In which company should I perform the configuration for the voucher?

The configuration for the voucher should be performed in the specific company where it is required.

I have created multiple voucher series in BUSY. Why am I getting an error that "same voucher number exists" when the vouchers are in different series?

The same voucher series name cannot be added you must add different voucher series name

If I need to create a new order with the correct shipping GST number, will it have the same voucher number as my original order?

Set the voucher number as manual and set the same voucher number as original order.

Does the entry sequence in BUSY depend on the voucher number or the date?

The entry sequence in BUSY depends on the voucher date as shown in list report.

What is the shortcut key for deleting a voucher in the BUSY software?

The shortcut key for deleting a voucher in BUSY is default functional shortcut F9 key.

Why is the current date not automatically appearing in the sale order voucher?

While you add the sale order voucher automatically it will pick the last voucher date.

Is it necessary to include the party address in the shipping details?

No, it is necessary to include the party's address in the shipping details in BUSY.

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