Correcting the issue of payments not reducing the outstanding balance against invoices in BUSY.

If you are experiencing an issue where payments in BUSY are not reducing the outstanding balance against invoices, there are several possible reasons for this problem. Here's how to correct the issue:
 Step 1 :Double-check that the payment entries are accurate. Ensure that you are correctly associating payments with the relevant invoices, and that the payment amount matches the invoice amount.
 Step 2 : Verify that the payment method you're using in BUSY is set up correctly. Sometimes, incorrect payment methods can lead to discrepancies in accounting.
 Step 3 :When recording a payment, ensure that you are selecting the appropriate payment account (bank account, cash, etc.). 
 Step 4 :Ensure that the transaction date of the payment matches the date of the actual payment. Payments made on different dates may not automatically reconcile with the corresponding invoices.
 Step 5 : If you're making partial payments on invoices, make sure you specify the correct payment amounts and allocate them to the corresponding invoices. The sum of partial payments should eventually equal the total invoice amount.
 Step 6 :In BUSY, there may be a specific step to "Add" payments to invoices. This action links the payment to the invoice and reduces the outstanding balance.
 Step 7 :If you're using bank reconciliation in BUSY, make sure you've reconciled the payments with the corresponding bank statements. This process may be necessary for the software to accurately update the outstanding balances.