Frequently Asked Questions

Solutions to common issues related to Data ConversionBdep Data Exchange.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How can i create a new BUSY Data Exchange Platform ID?

To create BDEP id, go to :
Step 1 : click on administration
Step 2 : configuration
Step 3 : general
Step 4 : enable BDEP
Step 5 : configure unique new BDEP id with all details
Step 6 : save

Configured BDEP ID, but bills from other users still require manual upload. What might be the issue?

The issue might be that the required rights have not been provided to the other users. They need to have proper admin rights in order for the bills to be automatically generated without manual upload.

Purpose of BDAP ID in BUSY, and its role in cloud sync and data transfer?

BDEP stands for BUSY Data Exchange Platform in BUSY. The purpose of BDEP is to exchange your BUSY data between multiple BUSY users. BDEP id also mandatory for using Mobile App, BUSY BNS App.

How do I upload vouchers in bulk to BDEP?

To bulk upload BDEP voucher, follow these steps:
Step 1 : CLick on administration
Step 2 : Then data export import
Step 3 : Data export/import (BDEP)
Step 4 : Then run Bulk voucher upload to BDEP.

What steps should I take when the BDAP ID published service is not available error shows up?

If you are facing pubished serive is not available error shows up
while receiveing data through BDEP then please make sure your
BLS is up to date.

How to resolve bdep is not working?

if BDEP is not working then wait for some time maybe there is possible that our server is down.

RTE 13 in BDEP while data received how to fix it ?

it is bug found in BUSY itself, update BUSY release to resolved RTE 13 in BDEP.

We are having an issue with the BDAP ID showing service not available. What is causing this backend error?

The BDAP ID showing service not available error is caused by a backend issue.
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