Frequently Asked
Questions
Find Solutions to Common Issues Related to data-specific - backup restore
What steps should I follow to take a backup, update the software version, and fix issues related to GST reports not showing input credits completely?
Steps should I follow to take a backup, update the software version , please follow :
Backup Data: To take backup of your data from BUSYfollow these steps:
Step 1: Open BUSYand select Backup Data option from Company tab.
Step 2: choose the company that you want to backup.
Step...
How to take a backup of all the company with schedule wise?
To take a backup of all the accounts schedule wise in BUSY, follow these steps:
Step 1: Open BUSY Accounting Software and select Backup Data option from Company tab.
Step 2: Choose the company that you want to backup.
Step 3: Enter your username and password if required and select...
What are the options for data backup and recovery in BUSY?
In BUSY, you can take BUSY backup either manually or through BUSY Agent.
To take BUSY data backup manually, follow these steps:
Step 1: Open BUSY and select Backup Data option from Company tab.
Step 2: choose the company that you want to backup.
Step 3: Enter your username and...
How should I maintain backups or exports of all the data in the software?
Find out the steps to take backup in BUSY data
Step 1: Open BUSY and select Backup Data option from Company tab.
Step 2: Choose the company that you want to backup.
Step 3: Enter your username and password if required and select the location where you want to save...
How to backup and restore BUSY data? How to manage user access and permissions?
We can take backup and restore the same from company menu.
For Backup follow the below step
Step 1:- Go to Company menu
Step 2:- Backup data
Step 3:- Select company
Step 4:- Mention user name and password of company
Step 5:- Sepecify path for backup
Step 6:- Select financial...
How to take backups and restore data?
To take backup or restore data of companies in BUSY follow these steps
Step 1 Open BUSY and then in main menu/home page options will be displayed
Step 2 Select the option Backup data and then comapanies will be loaded in list
Step 3 Select then company for which you...
Troubleshoot data discrepancies after migrating or restoring backups in BUSY?
To troubleshoot data discrepancies after migrating or restoring backups in BUSY, you can follow these steps:
1. Check the backup file: Ensure that the backup file you are restoring is not corrupted and is compatible with the version of BUSY you are using.
2. Restore the backup: Use the appropriate...
Are there any backup procedures I need to follow before making changes in the BUSY?
Yes, it is recommended to take backup of your data before making any changes in BUSY for taking backup below are the steps to follow:-
Step 1: Open the BUSY and click on the backup data option under the company menu.
Step 2: Then select the company in which want...
Are there any specific steps to be followed while sending data for audit to auditors?
If the auditor is a BUSY user then send the Data backup files on the email. And If not an BUSY user then provide him a excel filles of data reports on the email.
Please follow the below process of export data and Take a backup of data.
To backup data
Step 1: Open BUSY and go to the Company Menu.
Step 2: From the Company menu click on Backup Data option
Step 3: Then select the company from then list of company to take the backup.
Step 5: And then Mention the User and Password of the company in the given field.
Step 6: And specify the backup folder path in the given space.
Step 7: After selecting backup location, now you can select financial year according to your requirement. Either all year of a single year.
Step 8: And then click on the Ok button to start the process.
To Export Data report files:
To export the data from BUSY into excel, you can go to the respective report (e.g., Accounts, Inventory, etc.), select the desired data, and use the Export or press ALT+E option to export it in a compatible file format such as Excel, CSV, PDF and Google Sheet then send on email.
How often is the software backed up? What is your data recovery process?
The frequency of the backup of the BUSY depends on the user’s preference and settings. However, it is recommended to backup the data regularly to avoid any data loss or corruption due to unforeseen circumstances. There are different ways to backup the data in BUSY, such as:
Step 1:Using the Backup option in the software, which allows the user to take a backup of the current year or all years data in a specified location. The user can also schedule the backup at a certain time interval using the Auto Backup option.
Step 2: Using the BUSY Agent utility, which automatically does scheduled background activities such as automatic data backup and cloudsync. The user can download the BUSY Agent utility from the official website of BUSY and install it on their system. The user can then configure the BUSY Agent utility to backup the data to a local folder or a Google Drive account.
The data recovery process in BUSY depends on the type and extent of data corruption.
Further if you have a recent backup then you can restore in BUSY else you can concern in BUSY customer support helpline or reach to your channel partner.
