Frequently Asked
Questions

Q: Where are automatic backups stored by default in BUSY

You can take backup of your data manually or automatic in BUSY, default location will be data folder which is available in BUSYwin folder

Q: Some of my on-account entries and references seem to have been removed or cleared. How do I restore or recreate them in BUSY?

To restore cleared entries in BUSY, you can restore a backup of your data. This will allow you to retrieve the deleted entries.

Q: How long are BUSY backup files retained in our system or harddisk ?

Backup files of BUSY in your system or in your harddisk retain indefinitely until delete backup or remove through any system specific issue.

Q: I lost my backup file. Can I still regenerate my cancelled bill?

If you lost backup for regenerate cancel invoice you have to mention details of voucher manually after activate the cancelled voucher by Alt/ctrl+m.

Q: Where are backups stored by default? Can I change the backup location?

Backups are stored by default on the local computer in which drive where your BUSY installed. Yes, the backup location can be changed.

Q: Is customer data secure and encrypted within BUSY?

Yes, your data is secured if you are using BUSY software because data is save only on your system not at company side.

Q: Do I need to take a backup before fixing the branch issue? Why or why not?

Yes, it is recommended to take a backup before fixing the branch issue to avoid any loss of data or irreversible changes.

Q: Can I restore BUSY Subscription Emerald data to BUSY Perpetual Enterprise Multiuser Software

Yes, you can restore BUSY Subscription Emerald data to BUSY Perpetual Enterprise Multiuser. Once restored, you will have access to the data.

Q: Is customer data secured in BUSY? I want to understand your security practices.

If you regularly back up your data manually or through a BUSY agent, your data is secured and encrypted on your system.

Q: How can I restore a backup if my BUSY data is corrupted?

To restore backup go to: Step 1 :Company menu Step 2 : Restore data Step 3 : Select lastest backup file Step 4 : Restore data

Find Solutions to Common Issues Related to data-specific - backup restore

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Where are automatic backups stored by default in BUSY

You can take backup of your data manually or automatic in BUSY, default location will be data folder which is available in BUSYwin folder

Some of my on-account entries and references seem to have been removed or cleared. How do I restore or recreate them in BUSY?

To restore cleared entries in BUSY, you can restore a backup of your data. This will allow you to retrieve the deleted entries.

How long are BUSY backup files retained in our system or harddisk ?

Backup files of BUSY in your system or in your harddisk retain indefinitely until delete backup or remove through any system specific issue.

I lost my backup file. Can I still regenerate my cancelled bill?

If you lost backup for regenerate cancel invoice you have to mention details of voucher manually after activate the cancelled voucher by Alt/ctrl+m.

Where are backups stored by default? Can I change the backup location?

Backups are stored by default on the local computer in which drive where your BUSY installed. Yes, the backup location can be changed.

Is customer data secure and encrypted within BUSY?

Yes, your data is secured if you are using BUSY software because data is save only on your system not at company side.

Do I need to take a backup before fixing the branch issue? Why or why not?

Yes, it is recommended to take a backup before fixing the branch issue to avoid any loss of data or irreversible changes.

Can I restore BUSY Subscription Emerald data to BUSY Perpetual Enterprise Multiuser Software

Yes, you can restore BUSY Subscription Emerald data to BUSY Perpetual Enterprise Multiuser. Once restored, you will have access to the data.

Is customer data secured in BUSY? I want to understand your security practices.

If you regularly back up your data manually or through a BUSY agent, your data is secured and encrypted on your system.

How can I restore a backup if my BUSY data is corrupted?

To restore backup go to:
Step 1 :Company menu
Step 2 : Restore data
Step 3 : Select lastest backup file
Step 4 : Restore data

Frequently AskedQuestions